TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from great very nice a lot questions. took 4 hours to file my taxes but i am glad it is done thanks!
Date published: 2021-05-17
Rated 5 out of 5 by from Great as always Very easy to use and intuitive. I will use it again next year
Date published: 2021-05-17
Rated 3 out of 5 by from Payment Process Miserable The actual figuring of my taxes was simple. However, the known issue with recently-purchased Windows computers made credit card payment - and thus, filing - a nightmare. This issue has been known since Fall 2020 - it should have been fixed by now. I figured out a workaround (90 minutes of switching back and forth between screen resolutions and hoping the characters I typed were actually entered...), but it should NOT have been necessary.
Date published: 2021-05-17
Rated 5 out of 5 by from Alsome All went great recommend any time. Will use again.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING! I used it in the past. The very first time I was hesitant because of all the personal information that can be utilize for ill means. But since then, I feel secure using Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I love how easy it is to do my taxes!! I love the step-by-step process and also the helpful hints and suggestions.
Date published: 2021-05-17
Rated 5 out of 5 by from easy tax preparer last minute decided on doing online instead of manually like I normally do. Glad I did, saved me with deductions I didn't know I would qualify for.
Date published: 2021-05-17
Rated 5 out of 5 by from 15 minutes and done!!! I have been filing with turbo tax free edition for a couple of yrs now. I love how it takes last years information and transfer it to the current year but it also allows you to change that information if needed. Also snapping a picture of the form and it uploads the information by itself. I hate paper work or just anything administrative that I can screw up on. Having turbotax do it for me is awesome and less time. I hate sitting at the tax preparer office paying them to take up my precious time. Now I sit at home on my couch or in the tub relaxing while turbotax do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good I didn't get a good answers of questions and i had to go all round a bout.
Date published: 2021-05-17
Rated 1 out of 5 by from Was not able to install on a new computer Seems to be a known issue with installing on a computer purchased after 10/2020. Activation fails due to a network error reboot your router, yet updates install without issue. Doesn't seem to be a network issue to me. 3 hour long calls with support lead to just install on another computer. No followup and certainly not a good answer.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 578
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from great very nice a lot questions. took 4 hours to file my taxes but i am glad it is done thanks!
Date published: 2021-05-17
Rated 5 out of 5 by from Great as always Very easy to use and intuitive. I will use it again next year
Date published: 2021-05-17
Rated 3 out of 5 by from Payment Process Miserable The actual figuring of my taxes was simple. However, the known issue with recently-purchased Windows computers made credit card payment - and thus, filing - a nightmare. This issue has been known since Fall 2020 - it should have been fixed by now. I figured out a workaround (90 minutes of switching back and forth between screen resolutions and hoping the characters I typed were actually entered...), but it should NOT have been necessary.
Date published: 2021-05-17
Rated 5 out of 5 by from Alsome All went great recommend any time. Will use again.
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX IS OUTSTANDING! I used it in the past. The very first time I was hesitant because of all the personal information that can be utilize for ill means. But since then, I feel secure using Turbo Tax.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax is Awesome!!! I love how easy it is to do my taxes!! I love the step-by-step process and also the helpful hints and suggestions.
Date published: 2021-05-17
Rated 5 out of 5 by from easy tax preparer last minute decided on doing online instead of manually like I normally do. Glad I did, saved me with deductions I didn't know I would qualify for.
Date published: 2021-05-17
Rated 5 out of 5 by from 15 minutes and done!!! I have been filing with turbo tax free edition for a couple of yrs now. I love how it takes last years information and transfer it to the current year but it also allows you to change that information if needed. Also snapping a picture of the form and it uploads the information by itself. I hate paper work or just anything administrative that I can screw up on. Having turbotax do it for me is awesome and less time. I hate sitting at the tax preparer office paying them to take up my precious time. Now I sit at home on my couch or in the tub relaxing while turbotax do my taxes.
Date published: 2021-05-17
Rated 4 out of 5 by from turbo tax is good I didn't get a good answers of questions and i had to go all round a bout.
Date published: 2021-05-17
Rated 1 out of 5 by from Was not able to install on a new computer Seems to be a known issue with installing on a computer purchased after 10/2020. Activation fails due to a network error reboot your router, yet updates install without issue. Doesn't seem to be a network issue to me. 3 hour long calls with support lead to just install on another computer. No followup and certainly not a good answer.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 578