TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 5 out of 5 by from Trust Tax Return input and e filing great I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by from Good and Not So Good The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good experience except for FederalForm 1116 I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
Date published: 2023-03-25
Rated 1 out of 5 by from E0file transmissions from Desktop SW not working The e-file is not working. TurboTax was unable to send return to Electronic Filing Center, for the following reason: "canceled". with the comment "Looks like we've had a technical hiccup". There is no way to get technical support for this issue.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax made filing very easy When I had a question, I typed it into the search box and it gave me my answer in seconds. The way they tell me what box to type in and then it has all my info from my W2s, such a life saver
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been filing with Turbo Tax for many years and feel it is the best service out there for online simple tax filing!
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is Great I have used TurboTax for about 4 years now and enjoy the fact that the forms are easy to follow but if I need help I can call for assistance and most of the people who have helped me are very patient when working with me.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax "Great Program" Really awesome product to use. Easy, Friendly, and Taxes done "Right".
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5766
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Trust Tax Return input and e filing great I am always nervous doing taxes. Not sure why. Turbo Tax makes me feel much better.
Date published: 2023-03-25
Rated 3 out of 5 by from Good and Not So Good The download was easy enough. Bought the Deluxe that included one state filing just as I have in years past. Just like last year, TurboTax wanted to charge me again at the e-filing stage for the state return. Last year, after much time on phone with agent, she resolved the issue. This year after much back and forth between the agent and her help people, and a second download on my part, we learned that the Deluxe version covers one state mailing of tax doc but NOT it's e-filing. That does cost an additional $25. So pls be advised. Good is the agent, Mary, was communicative and diligent in her efforts. Most importantly, I could understand her and she me. That I appreciate.
Date published: 2023-03-25
Rated 4 out of 5 by from Pretty good experience except for FederalForm 1116 I had a pretty good experience with this product. I don't have very complicated taxes, however one mutual fund I own had foreign taxes and getting this figured out was very difficult. Moreover, the software let me get right to the end where I was transmitting the return before it crapped out. Fortunately, I was able to get help from phone support. The technician was great and after about an hour we were able to resolve the issue.
Date published: 2023-03-25
Rated 1 out of 5 by from E0file transmissions from Desktop SW not working The e-file is not working. TurboTax was unable to send return to Electronic Filing Center, for the following reason: "canceled". with the comment "Looks like we've had a technical hiccup". There is no way to get technical support for this issue.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax made filing very easy When I had a question, I typed it into the search box and it gave me my answer in seconds. The way they tell me what box to type in and then it has all my info from my W2s, such a life saver
Date published: 2023-03-25
Rated 5 out of 5 by from Great Service I have been filing with Turbo Tax for many years and feel it is the best service out there for online simple tax filing!
Date published: 2023-03-25
Rated 4 out of 5 by from TurboTax is Great I have used TurboTax for about 4 years now and enjoy the fact that the forms are easy to follow but if I need help I can call for assistance and most of the people who have helped me are very patient when working with me.
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax "Great Program" Really awesome product to use. Easy, Friendly, and Taxes done "Right".
Date published: 2023-03-25
Rated 5 out of 5 by from Turbo Tax is awesome Very easy to file and will use Turbo Tax each year.
Date published: 2023-03-25
Rated 5 out of 5 by from Very intuitive and error proofing I had used TurboTax years ago when my taxes were very simple when I was an early career professional, having just graduated from grad school. I then felt more intimidated with the amount of details as i progressed in my career and started using an accountant. This year, I decided to give a try again and to my surprise, TurboTax remained as friendly and error proofing as it was back in the day. I felt that i could continue to trust it no matter in what stage of my life I am.
Date published: 2023-03-25
All TurboTax® Offerings Reviews - Page 5766