TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Did my mom's - this waseasy Very clear language about what they are looking for in the interview question. Let me scale up services and then when I did not use, allowed me to scale back.
Date published: 2021-04-11
Rated 5 out of 5 by from Use Every Year Reliable and can count on all of the updates needed to file correctly.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax fast accurate, great Turbo tax was very helpful step by step on filling my taxes...
Date published: 2021-04-11
Rated 5 out of 5 by from Works as Intended Process is straightforward and is step by step towards completing tax filings. TurboTax is a appropriate option for those without much tax information to file.
Date published: 2021-04-11
Rated 5 out of 5 by from I like Turbo Tax Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by from simply and easy When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5754
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Did my mom's - this waseasy Very clear language about what they are looking for in the interview question. Let me scale up services and then when I did not use, allowed me to scale back.
Date published: 2021-04-11
Rated 5 out of 5 by from Use Every Year Reliable and can count on all of the updates needed to file correctly.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax fast accurate, great Turbo tax was very helpful step by step on filling my taxes...
Date published: 2021-04-11
Rated 5 out of 5 by from Works as Intended Process is straightforward and is step by step towards completing tax filings. TurboTax is a appropriate option for those without much tax information to file.
Date published: 2021-04-11
Rated 5 out of 5 by from I like Turbo Tax Turbo Tax makes taxes easy. I moved from one state to another and was able to do both states taxes
Date published: 2021-04-11
Rated 4 out of 5 by from OK if you are doing basic upcharges if you have anything above an EZ form. Ok if your doing EZ
Date published: 2021-04-11
Rated 3 out of 5 by from Works well, but re-ordering questions is welcome The software works well. Some sections should be reviewed for the sequence in which they are presented. For example, the stimulus check questions came at the end of "guide me," right before the State taxes, well after the income section was completed. The application of refund to next year's taxes should avoid the message indicated we are "rare" that we neither had to pay in nor got a refund. We got a refund, but applied it. Why doesn't TT know this?
Date published: 2021-04-11
Rated 3 out of 5 by from California PPP adjustment is a mess Calfiornia state product is average at best. The PPP reconciliation is a nightmare. Hope this gets fixed at some point via updates or at least by 2022.
Date published: 2021-04-11
Rated 5 out of 5 by from simply and easy When you efile, one of the questions relates to AGI. The program asks each taxpayer filing jointly to confirm AGI. However, the number automatically provided by Turbo Tax is the total joint income even though the question asks for each to confirm the total. What if one party earned all the income? For joint return, the question should ask for total not by individual name.
Date published: 2021-04-11
Rated 5 out of 5 by from Generally a very good experience I was generally very happy with the software and the support I received with a couple questions.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5754