TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 2 out of 5 by from No Mac version and major error I will never understand why you all can't create a business version for Mac. I hate Windows, yet am forced to use my old Windows computer in order to file. I wish SO MUCH that you all would just make a downloadable version for Apple products!! And the glitch in the Virginia 502A form is ridiculous. I spent way too long trying to figure out why I couldn't get the state filings to transmit. I finally found the answer, and was able to go around the glitch, but this was a headache.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
Rated 3 out of 5 by from Very good except for pop-up screens I have used Turbo Tax for close to 20 years. I love how the relevant data is automatically carried forward year after year. My complaint this year is that certain pop-up boxes were either unreadable or did not react to keystrokes. After searching on the internet for a solution I found that if I changed my laptops resolution the blank space would now show the content. Then I would reset the resolution back to the normal setting. When I attempted to file my state return and had to login to my Intuit account and confirm the payment info I had to change and reset the resolution each step of the way. Very frustrating! In the end it did work but not the ideal way.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes preparing and filing my taxes easy. Easy to follow and very comprehensive. Also very intuitive, I like the fact that it's almost like sitting with an accountant, and just answering his questions.
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing First time using it, makes filing taxes easy, and not so much of a hassle. Will definitely keep using to file taxes
Date published: 2021-03-19
Rated 5 out of 5 by from Best Live Expert Help Experience Ever I bit the bullet and paid the extra money to get help from a live expert with my taxes. I have rental properties and special circumstances so I wanted to be sure my taxes were done correctly. Lyle was my tax expert and he was amazing!!! He combed through my return page by page and was so patient and helpful. In total, he spent over an hour helping me and I wouldn't have been able to complete my taxes without him. The expense was definitely worth it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is a great helper Excellent. I started using Turbo Tax my 1st time I filed the Taxes.Since them I am using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very happy and helpful and thankful for remaining me
Date published: 2021-03-19
Rated 3 out of 5 by from Override Can't get it to override certain portions of 1099-R. Please don't tell me I void the guarantee - I don't want to hear it. Very frustrating.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes it Easier! One of us retired and start a business. The process was easy to follow on TurboTax.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5748
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from No Mac version and major error I will never understand why you all can't create a business version for Mac. I hate Windows, yet am forced to use my old Windows computer in order to file. I wish SO MUCH that you all would just make a downloadable version for Apple products!! And the glitch in the Virginia 502A form is ridiculous. I spent way too long trying to figure out why I couldn't get the state filings to transmit. I finally found the answer, and was able to go around the glitch, but this was a headache.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax was easy to follow It was very easy to follow and very self explanitory
Date published: 2021-03-19
Rated 3 out of 5 by from Very good except for pop-up screens I have used Turbo Tax for close to 20 years. I love how the relevant data is automatically carried forward year after year. My complaint this year is that certain pop-up boxes were either unreadable or did not react to keystrokes. After searching on the internet for a solution I found that if I changed my laptops resolution the blank space would now show the content. Then I would reset the resolution back to the normal setting. When I attempted to file my state return and had to login to my Intuit account and confirm the payment info I had to change and reset the resolution each step of the way. Very frustrating! In the end it did work but not the ideal way.
Date published: 2021-03-19
Rated 5 out of 5 by from Makes preparing and filing my taxes easy. Easy to follow and very comprehensive. Also very intuitive, I like the fact that it's almost like sitting with an accountant, and just answering his questions.
Date published: 2021-03-19
Rated 5 out of 5 by from Amazing First time using it, makes filing taxes easy, and not so much of a hassle. Will definitely keep using to file taxes
Date published: 2021-03-19
Rated 5 out of 5 by from Best Live Expert Help Experience Ever I bit the bullet and paid the extra money to get help from a live expert with my taxes. I have rental properties and special circumstances so I wanted to be sure my taxes were done correctly. Lyle was my tax expert and he was amazing!!! He combed through my return page by page and was so patient and helpful. In total, he spent over an hour helping me and I wouldn't have been able to complete my taxes without him. The expense was definitely worth it.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax is a great helper Excellent. I started using Turbo Tax my 1st time I filed the Taxes.Since them I am using Turbo Tax.
Date published: 2021-03-19
Rated 5 out of 5 by from Awesome Very happy and helpful and thankful for remaining me
Date published: 2021-03-19
Rated 3 out of 5 by from Override Can't get it to override certain portions of 1099-R. Please don't tell me I void the guarantee - I don't want to hear it. Very frustrating.
Date published: 2021-03-19
Rated 5 out of 5 by from Turbo Tax Makes it Easier! One of us retired and start a business. The process was easy to follow on TurboTax.
Date published: 2021-03-19
All TurboTax® Offerings Reviews - Page 5748