TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Worked well except for activation issues I'm generally happy with TurboTax although this year I had difficulty activating the software. It turns out there is a known issue in some versions which requires you to enter the license every time you launch the program. Customer service was able to get me running again so that I could complete my return. Otherwise I'm very happy with the software ; I've been using TT Deluxe for many years so I'm comfortable with the interface and I'm able to complete my return quickly. It carries my important information year-to-year so that I don't have to keep track.
Date published: 2021-03-18
Rated 4 out of 5 by from Fairly easy Turned on my "read my text option" with phone. Strange
Date published: 2021-03-18
Rated 5 out of 5 by from Great Software Turbo tax is great! I used it for more than 10 years now.
Date published: 2021-03-18
Rated 5 out of 5 by from Great resource Easy guided steps with explanations when I sought clarity.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, easy service Overall, I am very please with Turbotax. This year was very different than others and the only reason I'm giving it 4 stars vs 5 is because I was having trouble submitting my taxes due to a covid issue and every agent I spoke with did not know when it would be fixed. As you can imagine, this was very frustrating as I had to check back daily for almost 2 weeks. Again, overall, this is a very simple tool (can be pricey) to use and I will continue using Turbotax.
Date published: 2021-03-18
Rated 5 out of 5 by from 5 Years and Running It is easy for a person like myself with a simple return. Gets done quickly.
Date published: 2021-03-18
Rated 5 out of 5 by from Convenient and easy! This was great! No issues, very convenient and user friendly!
Date published: 2021-03-18
Rated 5 out of 5 by from Helpful! Thxs for walking me they process it was pretty simple!
Date published: 2021-03-18
Rated 4 out of 5 by from I was able to do this online good job Easy enough if I could complete it. I have 1 grown kid confused how to answer.
Date published: 2021-03-18
Rated 5 out of 5 by from Confidence in Turbo Tax I have used Turbotax for years and find it easy and reliable
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5741
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Worked well except for activation issues I'm generally happy with TurboTax although this year I had difficulty activating the software. It turns out there is a known issue in some versions which requires you to enter the license every time you launch the program. Customer service was able to get me running again so that I could complete my return. Otherwise I'm very happy with the software ; I've been using TT Deluxe for many years so I'm comfortable with the interface and I'm able to complete my return quickly. It carries my important information year-to-year so that I don't have to keep track.
Date published: 2021-03-18
Rated 4 out of 5 by from Fairly easy Turned on my "read my text option" with phone. Strange
Date published: 2021-03-18
Rated 5 out of 5 by from Great Software Turbo tax is great! I used it for more than 10 years now.
Date published: 2021-03-18
Rated 5 out of 5 by from Great resource Easy guided steps with explanations when I sought clarity.
Date published: 2021-03-18
Rated 4 out of 5 by from Good, easy service Overall, I am very please with Turbotax. This year was very different than others and the only reason I'm giving it 4 stars vs 5 is because I was having trouble submitting my taxes due to a covid issue and every agent I spoke with did not know when it would be fixed. As you can imagine, this was very frustrating as I had to check back daily for almost 2 weeks. Again, overall, this is a very simple tool (can be pricey) to use and I will continue using Turbotax.
Date published: 2021-03-18
Rated 5 out of 5 by from 5 Years and Running It is easy for a person like myself with a simple return. Gets done quickly.
Date published: 2021-03-18
Rated 5 out of 5 by from Convenient and easy! This was great! No issues, very convenient and user friendly!
Date published: 2021-03-18
Rated 5 out of 5 by from Helpful! Thxs for walking me they process it was pretty simple!
Date published: 2021-03-18
Rated 4 out of 5 by from I was able to do this online good job Easy enough if I could complete it. I have 1 grown kid confused how to answer.
Date published: 2021-03-18
Rated 5 out of 5 by from Confidence in Turbo Tax I have used Turbotax for years and find it easy and reliable
Date published: 2021-03-18
All TurboTax® Offerings Reviews - Page 5741