TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

TurboTaxTurboTax Customer Ratings & Reviews
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Own a business
Student
Rated 2 out of 5 by from Turbo Tax Is below Its needs improvement such as print of what business expenses you wrote off. Just a copy of your expense items because there is $5000 limited for startups. But I have $10000 in expenses. I never talked to a live agent and was still billed. My question was not actually asked by the automated system.
Date published: 2021-05-17
Rated 4 out of 5 by from Good product, with exceptions TurboTax has an easy to use, intuitive interface, and absolutely makes it simple to prepare and file federal tax returns. My one criticism is that the software did not allow me to choose the less expensive option of their software (TurboTax Basic), and instead forced me to use the more expensive (Turbo Tax Deluxe) simply because it was the version I used for the previous year. This cost me an additional $60 that I didn't want, nor need to spend on the higher priced version of their software. There were also multiple advertisements for their (MAX) version of the software that I had to opt out of multiple times throughout the process. I found that highly annoying. The software is good at what it does though, and I enjoy using it to make my tax preparation and filing as easy as it can be.
Date published: 2021-05-17
Rated 3 out of 5 by from It was more confusing than past years It was more confusing this year than in previous years. Changing amounts on my income was confusing to say the least. Adding income from punitive damage settlement was even more confusing.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Great Turbo was very easy to use and saves me from having to pay to have taxes prepared..
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax has changed! It used to be free. I have used Turbo Tax for years and it always has charged me.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax I s amazing It was quick and easy. Five years ago using the service
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX WAS GREAT! was user friendly, easy to understand and follow directions.
Date published: 2021-05-17
Rated 5 out of 5 by from TAX RETURN WAS EASY EASY AND SIMPLE TO DO MY TAXES AND HELP ME TO GET MY MAXIUM RETURN
Date published: 2021-05-17
Rated 5 out of 5 by from First time using Turbo Tax This was my first time using Turbo Tax and it was super easy to complete and in a timely manner
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome This is a flawless system that is easy to use. I use this product every year and I even have experience in tax.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 574
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from Turbo Tax Is below Its needs improvement such as print of what business expenses you wrote off. Just a copy of your expense items because there is $5000 limited for startups. But I have $10000 in expenses. I never talked to a live agent and was still billed. My question was not actually asked by the automated system.
Date published: 2021-05-17
Rated 4 out of 5 by from Good product, with exceptions TurboTax has an easy to use, intuitive interface, and absolutely makes it simple to prepare and file federal tax returns. My one criticism is that the software did not allow me to choose the less expensive option of their software (TurboTax Basic), and instead forced me to use the more expensive (Turbo Tax Deluxe) simply because it was the version I used for the previous year. This cost me an additional $60 that I didn't want, nor need to spend on the higher priced version of their software. There were also multiple advertisements for their (MAX) version of the software that I had to opt out of multiple times throughout the process. I found that highly annoying. The software is good at what it does though, and I enjoy using it to make my tax preparation and filing as easy as it can be.
Date published: 2021-05-17
Rated 3 out of 5 by from It was more confusing than past years It was more confusing this year than in previous years. Changing amounts on my income was confusing to say the least. Adding income from punitive damage settlement was even more confusing.
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Great Turbo was very easy to use and saves me from having to pay to have taxes prepared..
Date published: 2021-05-17
Rated 2 out of 5 by from Turbo Tax has changed! It used to be free. I have used Turbo Tax for years and it always has charged me.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax I s amazing It was quick and easy. Five years ago using the service
Date published: 2021-05-17
Rated 5 out of 5 by from TURBO TAX WAS GREAT! was user friendly, easy to understand and follow directions.
Date published: 2021-05-17
Rated 5 out of 5 by from TAX RETURN WAS EASY EASY AND SIMPLE TO DO MY TAXES AND HELP ME TO GET MY MAXIUM RETURN
Date published: 2021-05-17
Rated 5 out of 5 by from First time using Turbo Tax This was my first time using Turbo Tax and it was super easy to complete and in a timely manner
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is Awesome This is a flawless system that is easy to use. I use this product every year and I even have experience in tax.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 574