TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from awesome It was very easy and took little time will do it again next year
Date published: 2021-03-20
Rated 3 out of 5 by from Forced to Update Software forced to update every time you start system. Customers should have a choice after they have updated software. Updater fail to update locks you out of the system until this is fixed. Error code was 1603. Support staff finally gave up and blamed on Microsoft. Ended up with computer in shop, Microsoft was ok, Turbotax was issue. Ended up uninstall and reinstall twice before downloading versus disc to fix. Not acceptable when it is costing consumer additional expense to fix Turbo tax software issue. Shop repair cost $120.00
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome! I have been using Turbo Tax since they first launched it.
Date published: 2021-03-20
Rated 5 out of 5 by from User Friendly Easy to use. Simple and quick to do. Federal and State taxes completed in 10 minutes.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellence Very user friendly and thoroughly explained. Easy process to follow throughout.
Date published: 2021-03-20
Rated 5 out of 5 by from Easy to use The free version is easy to use. The process is intuitive. Reviews are called for when the information may be wrong or incomplete
Date published: 2021-03-20
Rated 4 out of 5 by from Easy to use I had problems entering my Qualified Charitable Distribution from my Traditional IRA. The program failed to enter lines 4a and 4b correctly. I had total withdrawals of $4,500 which the total was Qualified Charitable Distributions. My financial institution did not determine a taxable amount. Every entry from my 1099-R was made in accordance with instructions, Line 4a $4,500 and Line 4b $0.00. However, when return was filed the return showed Line 4a as $0.00 and Line 4b as $4,500. I feel the program does not provide enough detail on entering Qualified Charitable Distributions from a Traditional IRA.
Date published: 2021-03-20
Rated 5 out of 5 by from Free Return was perfect! I used the free return to complete our teenagers tax filing and it was a breeze!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo tax struggle to finish would not install on one laptop on network--win 10 pro 20H2 would not file fed and CA taxes on one pc on network--case # 474267324--win 10 PRO 20H2 worked perfect on one pc on network--win 10pro 20H2 I've been using TT since it started--like it a lot--this year was a struggle
Date published: 2021-03-20
Rated 4 out of 5 by from This was very easy This is a great app for 1st time users It was easy to use
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5666
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from awesome It was very easy and took little time will do it again next year
Date published: 2021-03-20
Rated 3 out of 5 by from Forced to Update Software forced to update every time you start system. Customers should have a choice after they have updated software. Updater fail to update locks you out of the system until this is fixed. Error code was 1603. Support staff finally gave up and blamed on Microsoft. Ended up with computer in shop, Microsoft was ok, Turbotax was issue. Ended up uninstall and reinstall twice before downloading versus disc to fix. Not acceptable when it is costing consumer additional expense to fix Turbo tax software issue. Shop repair cost $120.00
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome! I have been using Turbo Tax since they first launched it.
Date published: 2021-03-20
Rated 5 out of 5 by from User Friendly Easy to use. Simple and quick to do. Federal and State taxes completed in 10 minutes.
Date published: 2021-03-20
Rated 5 out of 5 by from Excellence Very user friendly and thoroughly explained. Easy process to follow throughout.
Date published: 2021-03-20
Rated 5 out of 5 by from Easy to use The free version is easy to use. The process is intuitive. Reviews are called for when the information may be wrong or incomplete
Date published: 2021-03-20
Rated 4 out of 5 by from Easy to use I had problems entering my Qualified Charitable Distribution from my Traditional IRA. The program failed to enter lines 4a and 4b correctly. I had total withdrawals of $4,500 which the total was Qualified Charitable Distributions. My financial institution did not determine a taxable amount. Every entry from my 1099-R was made in accordance with instructions, Line 4a $4,500 and Line 4b $0.00. However, when return was filed the return showed Line 4a as $0.00 and Line 4b as $4,500. I feel the program does not provide enough detail on entering Qualified Charitable Distributions from a Traditional IRA.
Date published: 2021-03-20
Rated 5 out of 5 by from Free Return was perfect! I used the free return to complete our teenagers tax filing and it was a breeze!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo tax struggle to finish would not install on one laptop on network--win 10 pro 20H2 would not file fed and CA taxes on one pc on network--case # 474267324--win 10 PRO 20H2 worked perfect on one pc on network--win 10pro 20H2 I've been using TT since it started--like it a lot--this year was a struggle
Date published: 2021-03-20
Rated 4 out of 5 by from This was very easy This is a great app for 1st time users It was easy to use
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5666