TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Love TurboTax Awesome would not use anyone else Great site wouldn't use anyone else only place to do your taxes right
Date published: 2022-03-04
Rated 4 out of 5 by from Thanks little confusing comarative to last year but I got this far so NICE!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome I've never had a problem with turbo tax they have always been helpful
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax Live was a No Brainer We knew we had a complicated tax year last year with the changing of jobs, moving from the military, selling 2 homes and buying 1, so it was a no brainer for us to hire TurboTax Live. Lane did a great job and we trust the outcome.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Very easy and not stressful . Going to accountants put the fear of god In you
Date published: 2022-03-04
Rated 4 out of 5 by from Problem selecting Standard vs. Itemized return 1) Tried the 'free' online return provided by Fidelity and found it was NOT free. Also, the questions were not as complete and intuitive as a proper 'bought' copy. Do not recommend the online version. 2) After entering all deductions, it was clear that itemized exceeded standard. The program actually stated that it was, BUT it would only apply the standard deduction. After spending several hours trying to make it accept itemized, gave up and finished it. I've used Turbo Tax for more than 10 years but will review other products next year.
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax worked well. Moderately easy to use. Some difficulty encountered in going back to previous steps. Also, timed out when getting ready to file.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax simple and helpful Turbo Tax guides you all the way to the end. If you have a question on what something means, there is a help tab on each page to help you understand the page is asking.
Date published: 2022-03-04
Rated 4 out of 5 by from Happy with Turbo Tax Like anything - the first time you use it requires the most effort - entering W2 info, bank info, investments, etc. But the nice part about this is that future years are pre-populated which is a great time saver. Great prompts and reviews to ensure you are not missing anything - improves my confidence in doing my own taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from Ads wanting you to upgrade every step I used the military free file. Up until this year, they offered a free filing for low-income families, which I find upsetting that they stopped doing that this year. Since I was able to use a free system due to being military, there were advertisements wanting me to upgrade it seemed like every step. That was incredibly annoying. In addition, there were quite a few questions that seemed tricky. There were forms that I had that they never asked for. I would find it helpful if you could select what forms you've received and at the end, they make sure you've entered them.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5663
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Love TurboTax Awesome would not use anyone else Great site wouldn't use anyone else only place to do your taxes right
Date published: 2022-03-04
Rated 4 out of 5 by from Thanks little confusing comarative to last year but I got this far so NICE!
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax is awesome I've never had a problem with turbo tax they have always been helpful
Date published: 2022-03-04
Rated 5 out of 5 by from TurboTax Live was a No Brainer We knew we had a complicated tax year last year with the changing of jobs, moving from the military, selling 2 homes and buying 1, so it was a no brainer for us to hire TurboTax Live. Lane did a great job and we trust the outcome.
Date published: 2022-03-04
Rated 5 out of 5 by from Great Very easy and not stressful . Going to accountants put the fear of god In you
Date published: 2022-03-04
Rated 4 out of 5 by from Problem selecting Standard vs. Itemized return 1) Tried the 'free' online return provided by Fidelity and found it was NOT free. Also, the questions were not as complete and intuitive as a proper 'bought' copy. Do not recommend the online version. 2) After entering all deductions, it was clear that itemized exceeded standard. The program actually stated that it was, BUT it would only apply the standard deduction. After spending several hours trying to make it accept itemized, gave up and finished it. I've used Turbo Tax for more than 10 years but will review other products next year.
Date published: 2022-03-04
Rated 4 out of 5 by from TurboTax worked well. Moderately easy to use. Some difficulty encountered in going back to previous steps. Also, timed out when getting ready to file.
Date published: 2022-03-04
Rated 5 out of 5 by from Turbo Tax simple and helpful Turbo Tax guides you all the way to the end. If you have a question on what something means, there is a help tab on each page to help you understand the page is asking.
Date published: 2022-03-04
Rated 4 out of 5 by from Happy with Turbo Tax Like anything - the first time you use it requires the most effort - entering W2 info, bank info, investments, etc. But the nice part about this is that future years are pre-populated which is a great time saver. Great prompts and reviews to ensure you are not missing anything - improves my confidence in doing my own taxes.
Date published: 2022-03-04
Rated 3 out of 5 by from Ads wanting you to upgrade every step I used the military free file. Up until this year, they offered a free filing for low-income families, which I find upsetting that they stopped doing that this year. Since I was able to use a free system due to being military, there were advertisements wanting me to upgrade it seemed like every step. That was incredibly annoying. In addition, there were quite a few questions that seemed tricky. There were forms that I had that they never asked for. I would find it helpful if you could select what forms you've received and at the end, they make sure you've entered them.
Date published: 2022-03-04
All TurboTax® Offerings Reviews - Page 5663