TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Easy product to navigate Very good. Easy to navigate...I fee a bit to expensive for a diy
Date published: 2021-05-17
Rated 4 out of 5 by from Thank You TurboTax for Helping Finish 2020 We have used Turbo Tax products for more than 2 decade. It seems like it is getting harder to file, as we have added new software purchases each of the last 2 years. I'm beginning to think we may have to hire a tax professional in the future, but have been thankful to Turbotax for helping us through the complexities...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Rocks! This is our 13th year using the Turbo Tax Software. It is very intuitive and user friendly! We are very satisfied customers!!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax I think it would be great if you had more explanations. Remember most of us do not do taxes like you do.
Date published: 2021-05-17
Rated 5 out of 5 by from 1099 DoorDash Help The Live Experts are amazing! Definitely helped me when I needed it the most!
Date published: 2021-05-17
Rated 2 out of 5 by from Sadly disappointed Too many glitches, end cost didn't align with promoted costs, live chat was awful
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome & Easy This is awesome and easy to use when tax preparation needs to be done.
Date published: 2021-05-17
Rated 4 out of 5 by from Knowledgeable Staff Just about every time I called I was able to get assistance within 10-minutes or less. The chat agent was a bit abrupt, but once I opted to speak to someone my concerns were handled more appropriately. The phone agents were very understanding and patient. Some specific features were unattainable on your own, you had to get someone to walk you through it.
Date published: 2021-05-17
Rated 5 out of 5 by from THEY ARE GOOD NEVER HAVE HAD A PROBLEM AND THE PRICING IS ALWAYS GOOD TOO. THANK YOU
Date published: 2021-05-17
Rated 5 out of 5 by from I like Turbo Tax Quick and easy, the expert was kind and very knowledgeable, was a great help.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 567
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Easy product to navigate Very good. Easy to navigate...I fee a bit to expensive for a diy
Date published: 2021-05-17
Rated 4 out of 5 by from Thank You TurboTax for Helping Finish 2020 We have used Turbo Tax products for more than 2 decade. It seems like it is getting harder to file, as we have added new software purchases each of the last 2 years. I'm beginning to think we may have to hire a tax professional in the future, but have been thankful to Turbotax for helping us through the complexities...
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax Rocks! This is our 13th year using the Turbo Tax Software. It is very intuitive and user friendly! We are very satisfied customers!!
Date published: 2021-05-17
Rated 4 out of 5 by from Turbo Tax I think it would be great if you had more explanations. Remember most of us do not do taxes like you do.
Date published: 2021-05-17
Rated 5 out of 5 by from 1099 DoorDash Help The Live Experts are amazing! Definitely helped me when I needed it the most!
Date published: 2021-05-17
Rated 2 out of 5 by from Sadly disappointed Too many glitches, end cost didn't align with promoted costs, live chat was awful
Date published: 2021-05-17
Rated 5 out of 5 by from Awesome & Easy This is awesome and easy to use when tax preparation needs to be done.
Date published: 2021-05-17
Rated 4 out of 5 by from Knowledgeable Staff Just about every time I called I was able to get assistance within 10-minutes or less. The chat agent was a bit abrupt, but once I opted to speak to someone my concerns were handled more appropriately. The phone agents were very understanding and patient. Some specific features were unattainable on your own, you had to get someone to walk you through it.
Date published: 2021-05-17
Rated 5 out of 5 by from THEY ARE GOOD NEVER HAVE HAD A PROBLEM AND THE PRICING IS ALWAYS GOOD TOO. THANK YOU
Date published: 2021-05-17
Rated 5 out of 5 by from I like Turbo Tax Quick and easy, the expert was kind and very knowledgeable, was a great help.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 567