TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 3 out of 5 by from Frustrating PA changed its unemployment portal and lost all of its 1099-G forms forcing me to not be able to file electronically on TurboTax before Oct. 15. Incredibly irritating.
Date published: 2021-11-09
Rated 5 out of 5 by from great It is great and easy to use. Reasonable in cost - and easy to access.
Date published: 2021-11-08
Rated 5 out of 5 by from Turbo Tax is a Time Saver! I really like the checks that are added and suggestions to ensure that everything looks right
Date published: 2021-11-07
Rated 5 out of 5 by from love turbo tax Great system! Been using it ever since I started working at the age of 14 way back in 2001
Date published: 2021-11-07
Rated 1 out of 5 by from Poor wording of questions and RIP OFFS This tax program needs to be checked against itself. The wording of questions had led to two audits in my case. Also, if you purchased programs for other states, these people make you PAY AGAIN if you need to amend the return later. This after saying your taxes are "AVAILABLE". THEY ARE NOT!! To amend you have to PAY ALL OVER AGAIN like I had to TWICE. I am considering other tax applications or just paper and pencil.
Date published: 2021-11-07
Rated 5 out of 5 by from awesome perfect easy smart practical awsome like it easy to deal
Date published: 2021-11-07
Rated 5 out of 5 by from Tax Wonderful product that was easy to use and certainly detailed
Date published: 2021-11-07
Rated 4 out of 5 by from Mostly good but can do better with reminders Unlike the previous years, I thought this years experience was vastly improved. I liked the fact that it was easier to answer the questions and complete the filing process but the biggest drawback in TT is that it does not send reminder emails. For instance, the last date to efile was Oct 20th or so and it did not send me any notifications in that regard. Ideally, TT should get the user email or phone number upfront and send critical updates to the email or sms to phone.
Date published: 2021-11-07
Rated 5 out of 5 by from I Always use TurboTax for tax preparation!! My tax returns are becoming more complex and it is reassuring the TurboTax stays on top of the changes in tax code!
Date published: 2021-11-07
Rated 3 out of 5 by from What changed? Inconvenient. I've used Turbo Tax for years -- online. I've had various levels of accounts, from all the extras for a business owner to a simple filing. Always online. This year, my account seems to be empty, and when I tried to proceed with a free/simple return, i was directed to buy a desktop version for $80. What happened to working in TurboTax online? I'm really bugged my online account seems empty. I would assume this year's $80 payment would make my online account active. Why was I prompted to work offline in a different-looking system than usual. Confused.
Date published: 2021-11-06
All TurboTax® Offerings Reviews - Page 566
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 3 out of 5 by from Frustrating PA changed its unemployment portal and lost all of its 1099-G forms forcing me to not be able to file electronically on TurboTax before Oct. 15. Incredibly irritating.
Date published: 2021-11-09
Rated 5 out of 5 by from great It is great and easy to use. Reasonable in cost - and easy to access.
Date published: 2021-11-08
Rated 5 out of 5 by from Turbo Tax is a Time Saver! I really like the checks that are added and suggestions to ensure that everything looks right
Date published: 2021-11-07
Rated 5 out of 5 by from love turbo tax Great system! Been using it ever since I started working at the age of 14 way back in 2001
Date published: 2021-11-07
Rated 1 out of 5 by from Poor wording of questions and RIP OFFS This tax program needs to be checked against itself. The wording of questions had led to two audits in my case. Also, if you purchased programs for other states, these people make you PAY AGAIN if you need to amend the return later. This after saying your taxes are "AVAILABLE". THEY ARE NOT!! To amend you have to PAY ALL OVER AGAIN like I had to TWICE. I am considering other tax applications or just paper and pencil.
Date published: 2021-11-07
Rated 5 out of 5 by from awesome perfect easy smart practical awsome like it easy to deal
Date published: 2021-11-07
Rated 5 out of 5 by from Tax Wonderful product that was easy to use and certainly detailed
Date published: 2021-11-07
Rated 4 out of 5 by from Mostly good but can do better with reminders Unlike the previous years, I thought this years experience was vastly improved. I liked the fact that it was easier to answer the questions and complete the filing process but the biggest drawback in TT is that it does not send reminder emails. For instance, the last date to efile was Oct 20th or so and it did not send me any notifications in that regard. Ideally, TT should get the user email or phone number upfront and send critical updates to the email or sms to phone.
Date published: 2021-11-07
Rated 5 out of 5 by from I Always use TurboTax for tax preparation!! My tax returns are becoming more complex and it is reassuring the TurboTax stays on top of the changes in tax code!
Date published: 2021-11-07
Rated 3 out of 5 by from What changed? Inconvenient. I've used Turbo Tax for years -- online. I've had various levels of accounts, from all the extras for a business owner to a simple filing. Always online. This year, my account seems to be empty, and when I tried to proceed with a free/simple return, i was directed to buy a desktop version for $80. What happened to working in TurboTax online? I'm really bugged my online account seems empty. I would assume this year's $80 payment would make my online account active. Why was I prompted to work offline in a different-looking system than usual. Confused.
Date published: 2021-11-06
All TurboTax® Offerings Reviews - Page 566