TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Updating Errors in endless loop I have used TurboTax for years with no issues. This year was a nightmare. Updates would not run and when I finally got the tax returns finished and TurboTax took my payment for state tax filing the returns would not file. It kept telling me there was a state update but it would not update. Lots of other folks are reporting similar problems. Very time consuming. I have wasted too many hours on this software glitch.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is AWESOME Tamara was a great help! I will definitely continue to use TURBOTAX.
Date published: 2021-03-20
Rated 5 out of 5 by from Quick and easy No problems. Everything was easy to walk through and understand.
Date published: 2021-03-20
Rated 5 out of 5 by from EASY-BREEZY! Features are user-friendly and questions/explanations are easy to understand. Very low-stress way to file my taxes after a stressful year!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy Simple and fast.....it walks you through everything. I was so afraid I was going to have to pay this year, but "yay" I'm getting a refund !!!
Date published: 2021-03-20
Rated 5 out of 5 by from Once it loaded, excellent Initially Turbo Tax would not load. Upon log off and restart every thing worked. This is at least the tenth year that I have used Turbo Tax. Only drawback was that it did not automatically download my previous info.
Date published: 2021-03-20
Rated 4 out of 5 by from Have Used TurboTax Nearly 10 Years The fact that I have used TurboTax annually indicates that I find it extremely helpful. It is more user-friendly than some other brands I have seen. Sometimes I wish it were more helpful, such as issues pertaining to the Alternative Minimum Tax, when sometimes it feels like the TurboTax program has abandoned me to make my own guesses about some of the program's AMT questions. In filing my 2020 taxes, TurboTax could have been more clear about explaining the additional forms it says I am required to file by paper even though I e-filed. The guidance about this was less than clear. But overall TurboTax is invaluable and gives me confidence that my tax filing each year is accurate, or as close to accurate as possible given the ridiculously complicated federal tax code.
Date published: 2021-03-20
Rated 4 out of 5 by from The Turbo tax software is much improved !i I have used Tubo Tax for several years. I have to say, this year the experience has been the best. Not clunky as in previous years and not areas of frustration. Pretty user friendly.
Date published: 2021-03-20
Rated 5 out of 5 by from It works every year I like it because it walks me through all the stuff I need to compile
Date published: 2021-03-20
Rated 5 out of 5 by from Made my return soooooooi easy!!!!!!!! Will definitely be back love using TurboTax to file my returns makes this process so much easier and simpler!!!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5648
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Updating Errors in endless loop I have used TurboTax for years with no issues. This year was a nightmare. Updates would not run and when I finally got the tax returns finished and TurboTax took my payment for state tax filing the returns would not file. It kept telling me there was a state update but it would not update. Lots of other folks are reporting similar problems. Very time consuming. I have wasted too many hours on this software glitch.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is AWESOME Tamara was a great help! I will definitely continue to use TURBOTAX.
Date published: 2021-03-20
Rated 5 out of 5 by from Quick and easy No problems. Everything was easy to walk through and understand.
Date published: 2021-03-20
Rated 5 out of 5 by from EASY-BREEZY! Features are user-friendly and questions/explanations are easy to understand. Very low-stress way to file my taxes after a stressful year!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy Simple and fast.....it walks you through everything. I was so afraid I was going to have to pay this year, but "yay" I'm getting a refund !!!
Date published: 2021-03-20
Rated 5 out of 5 by from Once it loaded, excellent Initially Turbo Tax would not load. Upon log off and restart every thing worked. This is at least the tenth year that I have used Turbo Tax. Only drawback was that it did not automatically download my previous info.
Date published: 2021-03-20
Rated 4 out of 5 by from Have Used TurboTax Nearly 10 Years The fact that I have used TurboTax annually indicates that I find it extremely helpful. It is more user-friendly than some other brands I have seen. Sometimes I wish it were more helpful, such as issues pertaining to the Alternative Minimum Tax, when sometimes it feels like the TurboTax program has abandoned me to make my own guesses about some of the program's AMT questions. In filing my 2020 taxes, TurboTax could have been more clear about explaining the additional forms it says I am required to file by paper even though I e-filed. The guidance about this was less than clear. But overall TurboTax is invaluable and gives me confidence that my tax filing each year is accurate, or as close to accurate as possible given the ridiculously complicated federal tax code.
Date published: 2021-03-20
Rated 4 out of 5 by from The Turbo tax software is much improved !i I have used Tubo Tax for several years. I have to say, this year the experience has been the best. Not clunky as in previous years and not areas of frustration. Pretty user friendly.
Date published: 2021-03-20
Rated 5 out of 5 by from It works every year I like it because it walks me through all the stuff I need to compile
Date published: 2021-03-20
Rated 5 out of 5 by from Made my return soooooooi easy!!!!!!!! Will definitely be back love using TurboTax to file my returns makes this process so much easier and simpler!!!!!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5648