TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! They made filing both federal and state taxes very easy.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Has Gotten Much Better I have been using Turbo Tax for several years and this process was the easiest it has ever been.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome!! It was very easy to use. The format and system is intuitive. It has an easy flow. They make it so simple to upload documents instead of having to manually type everything in. They are very tedious and accurate and they look for every piece of way to save you money and get the best refund possible!!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is excellent The Turbo Tax program is easy to use . I would recommend it to everyone .
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome program! It's great to have the ability to speak with a live representative when you have an issue! I love TurboTax!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax has done it again :D I have been using Turbo Tax for a few years now. Their website is so easy to navigate that even a kid could do it (I don't recommend that). I love that they check for extra tax breaks and have info boxes if you have questions. So fast and so easy!!!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is great! Peter helped me with my taxes and he was an amazing help. Made the whole process easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Helpful chat function! Chat function helped me troubleshoot my tax return. Would use it again!
Date published: 2021-03-20
Rated 3 out of 5 by from This may be my last year using TurboTax! I bought the CD version on Amazon. I was disappointed that there was no phone number on the clamshell package. This year I found it harder to navigate. I've used TurboTax for over 11 years on my PCs without many issues. I tried to file electronically as I did last year but the screen indicated I didn't pay for the online version (download). Of course, I paid for it when I purchased it on a CD. This was very confusing to me. I couldn't figure out how to get a few questions answered. I DO NOT LIKE TO CHAT WITH AN "EXPERT". Call me old fashioned but I want to talk with a real live person when I have a simple question. I also made a mistake and purchased a second state return that I didn't need. I sent a message but the response wasn't very helpful. I'll be waiting for an answer - I can only hope an acceptable one will come.
Date published: 2021-03-20
Rated 4 out of 5 by from Worked fine Had trouble connecting to my wife's 1099 & Mortgage info, but easy enough to type in. I greatly like the bank retrieval feature!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5639
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is great! They made filing both federal and state taxes very easy.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax Has Gotten Much Better I have been using Turbo Tax for several years and this process was the easiest it has ever been.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome!! It was very easy to use. The format and system is intuitive. It has an easy flow. They make it so simple to upload documents instead of having to manually type everything in. They are very tedious and accurate and they look for every piece of way to save you money and get the best refund possible!!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is excellent The Turbo Tax program is easy to use . I would recommend it to everyone .
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome program! It's great to have the ability to speak with a live representative when you have an issue! I love TurboTax!
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax has done it again :D I have been using Turbo Tax for a few years now. Their website is so easy to navigate that even a kid could do it (I don't recommend that). I love that they check for extra tax breaks and have info boxes if you have questions. So fast and so easy!!!
Date published: 2021-03-20
Rated 4 out of 5 by from Turbotax is great! Peter helped me with my taxes and he was an amazing help. Made the whole process easier.
Date published: 2021-03-20
Rated 5 out of 5 by from Helpful chat function! Chat function helped me troubleshoot my tax return. Would use it again!
Date published: 2021-03-20
Rated 3 out of 5 by from This may be my last year using TurboTax! I bought the CD version on Amazon. I was disappointed that there was no phone number on the clamshell package. This year I found it harder to navigate. I've used TurboTax for over 11 years on my PCs without many issues. I tried to file electronically as I did last year but the screen indicated I didn't pay for the online version (download). Of course, I paid for it when I purchased it on a CD. This was very confusing to me. I couldn't figure out how to get a few questions answered. I DO NOT LIKE TO CHAT WITH AN "EXPERT". Call me old fashioned but I want to talk with a real live person when I have a simple question. I also made a mistake and purchased a second state return that I didn't need. I sent a message but the response wasn't very helpful. I'll be waiting for an answer - I can only hope an acceptable one will come.
Date published: 2021-03-20
Rated 4 out of 5 by from Worked fine Had trouble connecting to my wife's 1099 & Mortgage info, but easy enough to type in. I greatly like the bank retrieval feature!
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5639