TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from So much better than other options I've tried The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by from Repeat Customer with Reservations I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is User Friendly Its great to have a product that is to the point and its user friendly
Date published: 2022-02-28
Rated 4 out of 5 by from Decades of use Used TT for years; their support people are awesome.
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic & Educational Experience I always have a great experience using TurboTax. As a self employed freelancer, one of my favorite parts of TurboTax is how it explains a lot about taxes and how final calculations are had. If it doesn't know the information, there's always a link directly the IRS website for more information. This has been VERY helpful over the years and allowed me to properly prepare for this tax year. P.S. As a full stack developer who writes a lot of UI code, TurboTax has fantastic UX. Give your developers and designers some appreciation :)
Date published: 2022-02-28
Rated 5 out of 5 by from TT is Awesome Awesome experience. Great treatment from support team
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is a very good program Leads you thru the tax forms with questions. Only thing that I would change is on the Review portion to let you know that the item has been verified.
Date published: 2022-02-28
Rated 3 out of 5 by from It is difficult if not impossible to change efile I thought I would e-file my state return but changed my mind and could not get to the place to say I wanted to mail it myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Very understanding Great and very helpful. Will refer others and thank you so much
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is useful It was a good and useful I hope other peipke use the app for the future
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5623
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from So much better than other options I've tried The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by from Repeat Customer with Reservations I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
Date published: 2022-02-28
Rated 4 out of 5 by from Turbo Tax is User Friendly Its great to have a product that is to the point and its user friendly
Date published: 2022-02-28
Rated 4 out of 5 by from Decades of use Used TT for years; their support people are awesome.
Date published: 2022-02-28
Rated 5 out of 5 by from Fantastic & Educational Experience I always have a great experience using TurboTax. As a self employed freelancer, one of my favorite parts of TurboTax is how it explains a lot about taxes and how final calculations are had. If it doesn't know the information, there's always a link directly the IRS website for more information. This has been VERY helpful over the years and allowed me to properly prepare for this tax year. P.S. As a full stack developer who writes a lot of UI code, TurboTax has fantastic UX. Give your developers and designers some appreciation :)
Date published: 2022-02-28
Rated 5 out of 5 by from TT is Awesome Awesome experience. Great treatment from support team
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo Tax is a very good program Leads you thru the tax forms with questions. Only thing that I would change is on the Review portion to let you know that the item has been verified.
Date published: 2022-02-28
Rated 3 out of 5 by from It is difficult if not impossible to change efile I thought I would e-file my state return but changed my mind and could not get to the place to say I wanted to mail it myself.
Date published: 2022-02-28
Rated 5 out of 5 by from Very understanding Great and very helpful. Will refer others and thank you so much
Date published: 2022-02-28
Rated 5 out of 5 by from turbo tax is useful It was a good and useful I hope other peipke use the app for the future
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5623