TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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TurboTax Online
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Rated 5 out of 5 by
EasyDK from
So much better than other options I've tried
The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by
Mushroom Derby from
Repeat Customer with Reservations
I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
Date published: 2022-02-28
Rated 4 out of 5 by
GeeRod21 from
Turbo Tax is User Friendly
Its great to have a product that is to the point and its user friendly
Date published: 2022-02-28
Rated 4 out of 5 by
VArbp from
Decades of use
Used TT for years; their support people are awesome.
Date published: 2022-02-28
Rated 5 out of 5 by
StankAwake from
Fantastic & Educational Experience
I always have a great experience using TurboTax. As a self employed freelancer, one of my favorite parts of TurboTax is how it explains a lot about taxes and how final calculations are had. If it doesn't know the information, there's always a link directly the IRS website for more information. This has been VERY helpful over the years and allowed me to properly prepare for this tax year. P.S. As a full stack developer who writes a lot of UI code, TurboTax has fantastic UX. Give your developers and designers some appreciation :)
Date published: 2022-02-28
Rated 5 out of 5 by
Franky2022 from
TT is Awesome
Awesome experience. Great treatment from support team
Date published: 2022-02-28
Rated 5 out of 5 by
Karl 37 from
Turbo Tax is a very good program
Leads you thru the tax forms with questions. Only thing that I would change is on the Review portion to let you know that the item has been verified.
Date published: 2022-02-28
Rated 3 out of 5 by
flozenblu from
It is difficult if not impossible to change efile
I thought I would e-file my state return but changed my mind and could not get to the place to say I wanted to mail it myself.
Date published: 2022-02-28
Rated 5 out of 5 by
HisToy from
Very understanding
Great and very helpful. Will refer others and thank you so much
Date published: 2022-02-28
Rated 5 out of 5 by
gabby1967 from
turbo tax is useful
It was a good and useful I hope other peipke use the app for the future
All TurboTax® Offerings Reviews - Page 5623
Date published: 2022-02-28
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
EasyDK from
So much better than other options I've tried
The experience is less stressful than other options
Date published: 2022-02-28
Rated 3 out of 5 by
Mushroom Derby from
Repeat Customer with Reservations
I've been using TurboTax for several years and it has improved. For one thing, it no longer has you ask questions to a community of users--I'm sorry but tax advice is not something I want to crowdsource! Instead, you can message a consultant. the consultant I asked was not able to answer my question and bumped it to the higher rank of expert, which would have required my paying more money. I found this year's version unduly slow and cumbersome. It used to be that you could jump around to different sections with a fair amount of ease, but now, whenever you sign off, it makes you go through the preliminary questions time and time again. Also, there were a couple of areas where the wording could have been more precise. For example, in the self-employment section in calculating depreciation on one's home, I was asked the value of the home and then the value of the land. It turns out (by referring to the actual IRS forms), the first value is for home plus land, and the second value is the value of the land included in the first value.
Date published: 2022-02-28
Rated 4 out of 5 by
GeeRod21 from
Turbo Tax is User Friendly
Its great to have a product that is to the point and its user friendly
Date published: 2022-02-28
Rated 4 out of 5 by
VArbp from
Decades of use
Used TT for years; their support people are awesome.
Date published: 2022-02-28
Rated 5 out of 5 by
StankAwake from
Fantastic & Educational Experience
I always have a great experience using TurboTax. As a self employed freelancer, one of my favorite parts of TurboTax is how it explains a lot about taxes and how final calculations are had. If it doesn't know the information, there's always a link directly the IRS website for more information. This has been VERY helpful over the years and allowed me to properly prepare for this tax year. P.S. As a full stack developer who writes a lot of UI code, TurboTax has fantastic UX. Give your developers and designers some appreciation :)
Date published: 2022-02-28
Rated 5 out of 5 by
Franky2022 from
TT is Awesome
Awesome experience. Great treatment from support team
Date published: 2022-02-28
Rated 5 out of 5 by
Karl 37 from
Turbo Tax is a very good program
Leads you thru the tax forms with questions. Only thing that I would change is on the Review portion to let you know that the item has been verified.
Date published: 2022-02-28
Rated 3 out of 5 by
flozenblu from
It is difficult if not impossible to change efile
I thought I would e-file my state return but changed my mind and could not get to the place to say I wanted to mail it myself.
Date published: 2022-02-28
Rated 5 out of 5 by
HisToy from
Very understanding
Great and very helpful. Will refer others and thank you so much
Date published: 2022-02-28
Rated 5 out of 5 by
gabby1967 from
turbo tax is useful
It was a good and useful I hope other peipke use the app for the future
All TurboTax® Offerings Reviews - Page 5623
Date published: 2022-02-28