TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from i trust and rely on turbo tax keeps getting better each year, more user-friendly than ever.
Date published: 2021-05-18
Rated 5 out of 5 by from Extensive Extensive coverage I trust, yet as comfortable as an old pair of shoes
Date published: 2021-05-18
Rated 4 out of 5 by from Quit trying to upsell me Great software, IF I didn't get a turbotax max upsale every time I clicked on a new page.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes my Tax life SO much easier! I appreciate the streamlining of function. It's slimmer abd easier to navigate than in prior years.
Date published: 2021-05-18
Rated 5 out of 5 by from Same Bank Deposit and State Purchase could be bett When you get to the part with how you want to receive a refund, the system asks you to input the account number and routing again, even though the system had it imported from last year's. How about just asking to confirm the data instead! Also, how about allowing the purchase of state efiling as a purchase option when I get the next year's download instead of interrupting my filing to go out to the store and then back. Waste of my time that I have to do each year - maybe give a discount for the two together to encourage the use of efiling for states. I have to believe that they would all appreciate it!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Peasy Super Easy for those with general w2 income, no assets, and nothing to itemize.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Self Service Platform I have used Turbo tax for years and will continue.
Date published: 2021-05-18
Rated 4 out of 5 by from Never us HR Block, not a good company. GOOD UNTIL THE END, WHEN i HAD TO REPEAT STEPS SEVERAL TIMES TO FINALLY SEE AN EMAIL WAS NEEDED.
Date published: 2021-05-18
Rated 4 out of 5 by from Good process, glad it's done I did have a little trouble convincing the system that I had NOT signed up for max, and also trying to figure out why I as automatically signed up with Deluxe, but I eventually figured out that it was because my taxes were not "easy" that deluxe was required. It would have been helpful if that was a little more obvious, but that is really a minor issue overall. Everything else went smoothly and well.
Date published: 2021-05-18
Rated 3 out of 5 by from Little Confusing it was not clear that Pennsylvania State Unemployment is not state taxable nor is it clear that Interest received from IRS is not state taxable
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 562
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from i trust and rely on turbo tax keeps getting better each year, more user-friendly than ever.
Date published: 2021-05-18
Rated 5 out of 5 by from Extensive Extensive coverage I trust, yet as comfortable as an old pair of shoes
Date published: 2021-05-18
Rated 4 out of 5 by from Quit trying to upsell me Great software, IF I didn't get a turbotax max upsale every time I clicked on a new page.
Date published: 2021-05-18
Rated 5 out of 5 by from Makes my Tax life SO much easier! I appreciate the streamlining of function. It's slimmer abd easier to navigate than in prior years.
Date published: 2021-05-18
Rated 5 out of 5 by from Same Bank Deposit and State Purchase could be bett When you get to the part with how you want to receive a refund, the system asks you to input the account number and routing again, even though the system had it imported from last year's. How about just asking to confirm the data instead! Also, how about allowing the purchase of state efiling as a purchase option when I get the next year's download instead of interrupting my filing to go out to the store and then back. Waste of my time that I have to do each year - maybe give a discount for the two together to encourage the use of efiling for states. I have to believe that they would all appreciate it!
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Peasy Super Easy for those with general w2 income, no assets, and nothing to itemize.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy Self Service Platform I have used Turbo tax for years and will continue.
Date published: 2021-05-18
Rated 4 out of 5 by from Never us HR Block, not a good company. GOOD UNTIL THE END, WHEN i HAD TO REPEAT STEPS SEVERAL TIMES TO FINALLY SEE AN EMAIL WAS NEEDED.
Date published: 2021-05-18
Rated 4 out of 5 by from Good process, glad it's done I did have a little trouble convincing the system that I had NOT signed up for max, and also trying to figure out why I as automatically signed up with Deluxe, but I eventually figured out that it was because my taxes were not "easy" that deluxe was required. It would have been helpful if that was a little more obvious, but that is really a minor issue overall. Everything else went smoothly and well.
Date published: 2021-05-18
Rated 3 out of 5 by from Little Confusing it was not clear that Pennsylvania State Unemployment is not state taxable nor is it clear that Interest received from IRS is not state taxable
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 562