TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from Never again I have used this software for years, but after this last experience NEVER again TT LOST my 2019 info (which I have printed out FROM THEM in front of me) NO way to reach a customer support rep for assistance. COMPLETE garage. NEVER again. DO NOT RECH OUT TO ME
Date published: 2021-04-11
Rated 5 out of 5 by from So helpful and efficient Makes it so easy to file my taxes! SO handy thanks!
Date published: 2021-04-11
Rated 5 out of 5 by from great Was told turbo tax sucked so I tried using H&R block. After comparing both H&R block and TurboTax my return was the same for both, although TurboTax seemed more user friendly. Also, both require you to upgrade if you went with the free version in order for you to file it conveniently and properly. Because I'm in the military, TurboTax gave a discount on the package I picked as well as my State taxes. I didn't have to pay for anything on a price that should have been around $100, something I would have to pay for if I had gone with H&R block. Keep doing good TurboTax.
Date published: 2021-04-11
Rated 2 out of 5 by from Turbo tax not as good as before Really didn't like efforts to sell add-ons each time you sign in. State form numbers (for 1099R) were incorrect, leading to problems completing CT State taxes. Not as helpful or intuitive as it has been in past years. Entering data on some pages is clunky. Hiccups in downloads/connections can give you agita. First transfer of info from brokerage went through, then disappeared and had to be re-done. Quite annoying.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is awesome It is excellent software. Easy to use and apply. Does not need previous experience. It is easy and the step by step procedure guides you to file your tax easily.
Date published: 2021-04-11
Rated 3 out of 5 by from Not as simple as it could be I started my taxes a month ago and had a hard time finding my draft. Thankfully, I did but it used to be simpler to do so.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is awsome!!! there accurate and very very reliable so easy to use
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Live is great Had the opportunity to interact with three excellent expert accountants who helped me so much.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax is awesome Very easy to follow for the first time doing my own
Date published: 2021-04-11
Rated 5 out of 5 by from Super Easy to use! The site was very easy to navigate. It told you what information you needed from which form and where to plug in the info. It was very easy and quick to file.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5606
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from Never again I have used this software for years, but after this last experience NEVER again TT LOST my 2019 info (which I have printed out FROM THEM in front of me) NO way to reach a customer support rep for assistance. COMPLETE garage. NEVER again. DO NOT RECH OUT TO ME
Date published: 2021-04-11
Rated 5 out of 5 by from So helpful and efficient Makes it so easy to file my taxes! SO handy thanks!
Date published: 2021-04-11
Rated 5 out of 5 by from great Was told turbo tax sucked so I tried using H&R block. After comparing both H&R block and TurboTax my return was the same for both, although TurboTax seemed more user friendly. Also, both require you to upgrade if you went with the free version in order for you to file it conveniently and properly. Because I'm in the military, TurboTax gave a discount on the package I picked as well as my State taxes. I didn't have to pay for anything on a price that should have been around $100, something I would have to pay for if I had gone with H&R block. Keep doing good TurboTax.
Date published: 2021-04-11
Rated 2 out of 5 by from Turbo tax not as good as before Really didn't like efforts to sell add-ons each time you sign in. State form numbers (for 1099R) were incorrect, leading to problems completing CT State taxes. Not as helpful or intuitive as it has been in past years. Entering data on some pages is clunky. Hiccups in downloads/connections can give you agita. First transfer of info from brokerage went through, then disappeared and had to be re-done. Quite annoying.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax is awesome It is excellent software. Easy to use and apply. Does not need previous experience. It is easy and the step by step procedure guides you to file your tax easily.
Date published: 2021-04-11
Rated 3 out of 5 by from Not as simple as it could be I started my taxes a month ago and had a hard time finding my draft. Thankfully, I did but it used to be simpler to do so.
Date published: 2021-04-11
Rated 5 out of 5 by from turbo tax is awsome!!! there accurate and very very reliable so easy to use
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo Tax Live is great Had the opportunity to interact with three excellent expert accountants who helped me so much.
Date published: 2021-04-11
Rated 5 out of 5 by from Turbo tax is awesome Very easy to follow for the first time doing my own
Date published: 2021-04-11
Rated 5 out of 5 by from Super Easy to use! The site was very easy to navigate. It told you what information you needed from which form and where to plug in the info. It was very easy and quick to file.
Date published: 2021-04-11
All TurboTax® Offerings Reviews - Page 5606