TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
Rated 3 out of 5 by from I found two bugs in the program When I used the upload of a printed 1099-R, the program did not properly record the state tax withheld. i had to go back and enter the data by hand. Currently my file is being rejected by IRS. The Tax Progam Expert cannot solve the problem so for the second year in a row, the recommendation is to mail it in.
Date published: 2022-02-28
Rated 2 out of 5 by from So so Live support was not that helpful. Felt like it was a lot of money for basically doing it myself. 2.49% on a credit card payment is ridiculous! Did not get the info I need to send my federal tax pmt.
Date published: 2022-02-28
Rated 5 out of 5 by from Really easy to use I've been using TurboTax for about 4 years now and it's always a really quick and easy experience. I like that everything is easy to read and they explain more complicated terms if needed. I always use the free version and I never have issues.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great This is the first time that I filed for taxes and you made it easy to follow.
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax needs to update screening questions Turbotax needs to have screening questions that can allow you to input if you have filed schedule h through a payroll service. Having to check "no" I don't have a nanny because I do have a nanny but have already paid all taxes through a payroll service is extremely misleading
Date published: 2022-02-28
Rated 5 out of 5 by from Nice an Easy Nice and Easy way to file Income Taxes! I will continue to use, Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Antoni If you've ever tried calling the IRS during the tax season, you probably know that telephone hold times at peak periods can be hours long. Our dedicated support team enables customers to get their questions answered just minutes after a question is sent, even during peak times. Simply send us a "help" request from within your account and our experts will begin working on your problem and get you an answer as quickly as possible. Prefer to call us? We also provide full telephone support to all taxpayers filing with our Deluxe or Premium software.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome It was very easy ive been using turbotax for years now and the refund comes fast
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5600
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from good good tips it worked good this year. Hope it the same next year
Date published: 2022-02-28
Rated 3 out of 5 by from Surprised at the problems I did not care for the interface and the many default settings rather than asking if I wanted to choose a particular option. My W2s and 1099s were not imported correctly which required close review on my part. I could not access the actual tax forms to make needed changes. Stop will all of the upselling and third party vendors. This is the first year I am not happy with TurboTax.
Date published: 2022-02-28
Rated 3 out of 5 by from I found two bugs in the program When I used the upload of a printed 1099-R, the program did not properly record the state tax withheld. i had to go back and enter the data by hand. Currently my file is being rejected by IRS. The Tax Progam Expert cannot solve the problem so for the second year in a row, the recommendation is to mail it in.
Date published: 2022-02-28
Rated 2 out of 5 by from So so Live support was not that helpful. Felt like it was a lot of money for basically doing it myself. 2.49% on a credit card payment is ridiculous! Did not get the info I need to send my federal tax pmt.
Date published: 2022-02-28
Rated 5 out of 5 by from Really easy to use I've been using TurboTax for about 4 years now and it's always a really quick and easy experience. I like that everything is easy to read and they explain more complicated terms if needed. I always use the free version and I never have issues.
Date published: 2022-02-28
Rated 5 out of 5 by from Turbo tax is great This is the first time that I filed for taxes and you made it easy to follow.
Date published: 2022-02-28
Rated 3 out of 5 by from turbo tax needs to update screening questions Turbotax needs to have screening questions that can allow you to input if you have filed schedule h through a payroll service. Having to check "no" I don't have a nanny because I do have a nanny but have already paid all taxes through a payroll service is extremely misleading
Date published: 2022-02-28
Rated 5 out of 5 by from Nice an Easy Nice and Easy way to file Income Taxes! I will continue to use, Thank you!
Date published: 2022-02-28
Rated 5 out of 5 by from Antoni If you've ever tried calling the IRS during the tax season, you probably know that telephone hold times at peak periods can be hours long. Our dedicated support team enables customers to get their questions answered just minutes after a question is sent, even during peak times. Simply send us a "help" request from within your account and our experts will begin working on your problem and get you an answer as quickly as possible. Prefer to call us? We also provide full telephone support to all taxpayers filing with our Deluxe or Premium software.
Date published: 2022-02-28
Rated 5 out of 5 by from Awesome It was very easy ive been using turbotax for years now and the refund comes fast
Date published: 2022-02-28
All TurboTax® Offerings Reviews - Page 5600