TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from SHAM 150 to file a state return and some cap gains. You suck.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Easy to use - easy access - easy to file - quick service
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! Turbo Tax is very user friendly, making it easier to use. There were not too many interruptions.
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax! I have been using this program for many years. I work at an industry that employs over 2,000 persons. I have persuaded many of these persons to complete their taxes with Turbo Tax.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome and user friendly program I had a wonderful experience doing my own taxes, i recommend using TurboTax for future references.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great for easy returns I am using this for the 2nd year in a row and I was able to do my taxes and file them with ease
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a Dream! I never had a thing with any thing math related and to enjoy doing taxes with my husband? Wow what a joy Turbo Tax gave me. But not joking - Turbo Tax is Great!
Date published: 2021-05-18
Rated 5 out of 5 by from Used the product for over 20 years. The program has been easy to use, reliable and accurate. I owned rental property and was paying hundreds of dollars to have our returns prepared. Bought the program and it was so easy to follow and my refund was higher. I am a loyal customer of Intuit and TurboTax!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Fantastic. Have used for several years. Has saved me lots of money.
Date published: 2021-05-18
Rated 1 out of 5 by from An Old Company Grows Complacent I've used TurboTax for over a decade to file my taxes every year. They're getting sloppy, contradicting themselves, and failing to maintain a good user interface as tax codes evolve in various states. More importantly, they failed to uphold an Accuracy Guarantee. Something did not save properly and my state income tax was submitted blank. Nothing on it besides my name and address. Just zeroes. At the end where the system pretends to take 20 seconds to check everything and make sure it's all filled out correctly. No errors. I clicked submit and it cost $55. Nine months later and the state's upset I didn't pay enough taxes. I happily paid them exactly what they were owed, but TurboTax denies all responsibility. Their guarantee only goes so far as to ensuring the numbers you entered, where you entered them, are correct. There is no common-sense algorithm anywhere that says, "Are you sure?" None of the premium services are worth a dime.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 558
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from SHAM 150 to file a state return and some cap gains. You suck.
Date published: 2021-05-18
Rated 5 out of 5 by from Easy to use Easy to use - easy access - easy to file - quick service
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax was great! Turbo Tax is very user friendly, making it easier to use. There were not too many interruptions.
Date published: 2021-05-18
Rated 5 out of 5 by from I Love Turbo Tax! I have been using this program for many years. I work at an industry that employs over 2,000 persons. I have persuaded many of these persons to complete their taxes with Turbo Tax.
Date published: 2021-05-18
Rated 5 out of 5 by from Awesome and user friendly program I had a wonderful experience doing my own taxes, i recommend using TurboTax for future references.
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is Great for easy returns I am using this for the 2nd year in a row and I was able to do my taxes and file them with ease
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is a Dream! I never had a thing with any thing math related and to enjoy doing taxes with my husband? Wow what a joy Turbo Tax gave me. But not joking - Turbo Tax is Great!
Date published: 2021-05-18
Rated 5 out of 5 by from Used the product for over 20 years. The program has been easy to use, reliable and accurate. I owned rental property and was paying hundreds of dollars to have our returns prepared. Bought the program and it was so easy to follow and my refund was higher. I am a loyal customer of Intuit and TurboTax!!!
Date published: 2021-05-18
Rated 5 out of 5 by from Turbo Tax is great! Fantastic. Have used for several years. Has saved me lots of money.
Date published: 2021-05-18
Rated 1 out of 5 by from An Old Company Grows Complacent I've used TurboTax for over a decade to file my taxes every year. They're getting sloppy, contradicting themselves, and failing to maintain a good user interface as tax codes evolve in various states. More importantly, they failed to uphold an Accuracy Guarantee. Something did not save properly and my state income tax was submitted blank. Nothing on it besides my name and address. Just zeroes. At the end where the system pretends to take 20 seconds to check everything and make sure it's all filled out correctly. No errors. I clicked submit and it cost $55. Nine months later and the state's upset I didn't pay enough taxes. I happily paid them exactly what they were owed, but TurboTax denies all responsibility. Their guarantee only goes so far as to ensuring the numbers you entered, where you entered them, are correct. There is no common-sense algorithm anywhere that says, "Are you sure?" None of the premium services are worth a dime.
Date published: 2021-05-18
All TurboTax® Offerings Reviews - Page 558