TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Providing directions is very good. I've been using Turbo Tax Home & Business for many years with my complex returns, and it has been great. However, some little things should be cleaned up. Such as, incorrect responses when a refund is used as an estimated tax payment credit. This refund credit also causes incorrect effective tax rate calculations.
Date published: 2021-04-01
Rated 5 out of 5 by from Quick and easy love this product. I have used it for a decade now.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax was very helpful. I’ve used TurboTax for the second time and am happy with the results.
Date published: 2021-04-01
Rated 4 out of 5 by from 2020 taxes It was very easy and walked me through all of my questions.
Date published: 2021-04-01
Rated 4 out of 5 by from Good for Basics Easy and fast and the free version does not take into account if you buy a new home.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it very easy for me to prepare my son's federal business income tax return. I can't imagine having to do it the old fashioned way....couldn't do it!
Date published: 2021-04-01
Rated 5 out of 5 by from Fantastic & easy to use Very user friendly. Over the years, I have had excellent customer service.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is amazing easy and quick to use. Highly recommend to anyone.
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax is not awesome A few hiccups this year: to begin with, I struggled to transmit data from online return from last year to download version this year. A little advice on how to access previous returns and the need to go further into the online program than seems necessary would have helped. More importantly, I had to override the recommendation to use my itemized deductions because Turbotax failed to exclude my Qualified Charitable Distributions from the Sch D charitable donations, which would have resulted in an above the line as well as below the line deduction for the same item. Plus, I always have a problem saving the return to PDF rather than printing all 100 pages because I have to go to the print screen and then find the drop down menu that allows me to save rather than print. All that being said, I continue to use the product after 10 some odd years.
Date published: 2021-04-01
Rated 3 out of 5 by from Meh There are so many promotions that state you can file for free or at a reduced rate. Once inside the program, it suggests other things that will take away from the free filing. The discounted filing ended up being a $5 discount. My return is a simple return and shouldn't cost $115 for federal and $55 for state. I don't have the protection of the other level of service as I didn't have another $50 to give you.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5556
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Providing directions is very good. I've been using Turbo Tax Home & Business for many years with my complex returns, and it has been great. However, some little things should be cleaned up. Such as, incorrect responses when a refund is used as an estimated tax payment credit. This refund credit also causes incorrect effective tax rate calculations.
Date published: 2021-04-01
Rated 5 out of 5 by from Quick and easy love this product. I have used it for a decade now.
Date published: 2021-04-01
Rated 5 out of 5 by from TurboTax was very helpful. I’ve used TurboTax for the second time and am happy with the results.
Date published: 2021-04-01
Rated 4 out of 5 by from 2020 taxes It was very easy and walked me through all of my questions.
Date published: 2021-04-01
Rated 4 out of 5 by from Good for Basics Easy and fast and the free version does not take into account if you buy a new home.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax makes it easy Turbo Tax makes it very easy for me to prepare my son's federal business income tax return. I can't imagine having to do it the old fashioned way....couldn't do it!
Date published: 2021-04-01
Rated 5 out of 5 by from Fantastic & easy to use Very user friendly. Over the years, I have had excellent customer service.
Date published: 2021-04-01
Rated 5 out of 5 by from Turbo Tax is amazing easy and quick to use. Highly recommend to anyone.
Date published: 2021-04-01
Rated 3 out of 5 by from Turbo Tax is not awesome A few hiccups this year: to begin with, I struggled to transmit data from online return from last year to download version this year. A little advice on how to access previous returns and the need to go further into the online program than seems necessary would have helped. More importantly, I had to override the recommendation to use my itemized deductions because Turbotax failed to exclude my Qualified Charitable Distributions from the Sch D charitable donations, which would have resulted in an above the line as well as below the line deduction for the same item. Plus, I always have a problem saving the return to PDF rather than printing all 100 pages because I have to go to the print screen and then find the drop down menu that allows me to save rather than print. All that being said, I continue to use the product after 10 some odd years.
Date published: 2021-04-01
Rated 3 out of 5 by from Meh There are so many promotions that state you can file for free or at a reduced rate. Once inside the program, it suggests other things that will take away from the free filing. The discounted filing ended up being a $5 discount. My return is a simple return and shouldn't cost $115 for federal and $55 for state. I don't have the protection of the other level of service as I didn't have another $50 to give you.
Date published: 2021-04-01
All TurboTax® Offerings Reviews - Page 5556