TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from It's kind of expensive and more confusing It's kind of expensive and more confusing this year. Furthermore, Intuit lobbies the federal government to keep them from simplifying the filing of taxes. The US *could* send you a form with all of your tax info and ask you to confirm, but that would not be as profitable to Intuit.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax I love it Very self explanatory and awesome service really loved it.
Date published: 2021-03-21
Rated 5 out of 5 by from love turbo tax I enjoy using turbo tax because its very simple and convenient for a mother of 3 kiddos ,I can use at my pace thank you I love it !
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax does it all! Exceptional experience. I moved last year and was concerned it would make filing taxes more difficult. I could not have been more wrong. It was a breeze. Every step was a simple walk in the park.
Date published: 2021-03-21
Rated 4 out of 5 by from Great coverage on IP PIN Applications. Maybe a little extra assistance from The Internal Revenue Service (IRS), on the recovery, and application to achieve such a security option. But, looks good.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is super easy and reliable year after year
Date published: 2021-03-21
Rated 1 out of 5 by from TurboTax Cost Us $107 in Penalties and Fees We filed our taxes with TurboTax last year. We had been paying estimated tax to the State of Michigan for the last several years. TurboTax did not recommend doing so this year (2020). I went through all our filing and checked the help settings because I felt uncomfortable about the change. All the information we could find without paying for another upgrade said we would not need to pay estimated taxes. Now, we find out we owe $107 in penalties and interest for underpayment of taxes because we didn't pay estimated taxes this last year. The bottom line is that TurboTax charged us $110 dollars for a very basic tax preparation and cost us $107. Even though TurboTax has a record of filing our taxes last year, no "Sorry, we messed up your taxes," message shows up. My advice is don't trust this product unless you want to pay for the top product. They clearly don't back their lower versions. Definitely do not trust the advertising of "Free" tax preparation.
Date published: 2021-03-21
Rated 5 out of 5 by from great job turbo easy to navigate. confident in receiving the most refund.
Date published: 2021-03-21
Rated 5 out of 5 by from Love it! Very easy to use! It was free and i had no problem getting the support i needed to complete my taxes. Thank you!
Date published: 2021-03-21
Rated 1 out of 5 by from 2020 too many issues,no support from Intuit, yuck This year I had many issues with the software, I will consider using other filing options next Year, Still waiting for a response to my inquiry, in how I can access my original tax form to fix My pin Number after I tried to file electronically, got a different refund info on my second return I file, I paid twice to file my state taxes. Use at Your own risk.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5536
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 2 out of 5 by from It's kind of expensive and more confusing It's kind of expensive and more confusing this year. Furthermore, Intuit lobbies the federal government to keep them from simplifying the filing of taxes. The US *could* send you a form with all of your tax info and ask you to confirm, but that would not be as profitable to Intuit.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax I love it Very self explanatory and awesome service really loved it.
Date published: 2021-03-21
Rated 5 out of 5 by from love turbo tax I enjoy using turbo tax because its very simple and convenient for a mother of 3 kiddos ,I can use at my pace thank you I love it !
Date published: 2021-03-21
Rated 5 out of 5 by from TurboTax does it all! Exceptional experience. I moved last year and was concerned it would make filing taxes more difficult. I could not have been more wrong. It was a breeze. Every step was a simple walk in the park.
Date published: 2021-03-21
Rated 4 out of 5 by from Great coverage on IP PIN Applications. Maybe a little extra assistance from The Internal Revenue Service (IRS), on the recovery, and application to achieve such a security option. But, looks good.
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is great Turbo Tax is super easy and reliable year after year
Date published: 2021-03-21
Rated 1 out of 5 by from TurboTax Cost Us $107 in Penalties and Fees We filed our taxes with TurboTax last year. We had been paying estimated tax to the State of Michigan for the last several years. TurboTax did not recommend doing so this year (2020). I went through all our filing and checked the help settings because I felt uncomfortable about the change. All the information we could find without paying for another upgrade said we would not need to pay estimated taxes. Now, we find out we owe $107 in penalties and interest for underpayment of taxes because we didn't pay estimated taxes this last year. The bottom line is that TurboTax charged us $110 dollars for a very basic tax preparation and cost us $107. Even though TurboTax has a record of filing our taxes last year, no "Sorry, we messed up your taxes," message shows up. My advice is don't trust this product unless you want to pay for the top product. They clearly don't back their lower versions. Definitely do not trust the advertising of "Free" tax preparation.
Date published: 2021-03-21
Rated 5 out of 5 by from great job turbo easy to navigate. confident in receiving the most refund.
Date published: 2021-03-21
Rated 5 out of 5 by from Love it! Very easy to use! It was free and i had no problem getting the support i needed to complete my taxes. Thank you!
Date published: 2021-03-21
Rated 1 out of 5 by from 2020 too many issues,no support from Intuit, yuck This year I had many issues with the software, I will consider using other filing options next Year, Still waiting for a response to my inquiry, in how I can access my original tax form to fix My pin Number after I tried to file electronically, got a different refund info on my second return I file, I paid twice to file my state taxes. Use at Your own risk.
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5536