TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from Overall easy experience No issues with the performance. Disappointed that I owed. First time I have ever had to pay.
Date published: 2021-05-13
Rated 5 out of 5 by from Makes Taxes fast and easy. I will never use anything else but this to file ever again.
Date published: 2021-05-13
Rated 1 out of 5 by from Trouble with payment (I had to pay twice) I paid for what I thought was a Deluxe copy online. Turbo Tax seems to have no record of this transaction--but my bank records show this purchase. While using the "free version" I was told I needed a "Deluxe" version. I'm willing to pay the difference in cost between the two versions but not an additional $60 (rather than the $18 that would raise what I had already paid from the online order--$42)
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax I used the turbo live expert, and it was much better than filing myself.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax quick and easy Turbo Tax online is quick and easy! They walk you through the steps very efficiently!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax excellent I use it all the time with no issues. thanks for the help
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient Way to Get Your Taxes Done The experience with the software, the process, and our tax expert was super and put our minds at ease. It really is amazing to talk with someone outside of traditional business hours and get the job done together. Love the chat/text feature to keep in touch and really enjoyed our expert's personality and dedication while we waited for some changes to taxes to be implemented in the software.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank you for TurboTax 2020 Your TurboTax is very thorough, actually quite easy and methodical. I will be using each year going forward. Thank you again for your walking me through!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Good Very good. My problem was no having AGI handy. Also my employer fills out the W-2 form poorly.
Date published: 2021-05-13
Rated 5 out of 5 by from Great ease of use It was easy to used and went smoothly very detailed.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 5534
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from Overall easy experience No issues with the performance. Disappointed that I owed. First time I have ever had to pay.
Date published: 2021-05-13
Rated 5 out of 5 by from Makes Taxes fast and easy. I will never use anything else but this to file ever again.
Date published: 2021-05-13
Rated 1 out of 5 by from Trouble with payment (I had to pay twice) I paid for what I thought was a Deluxe copy online. Turbo Tax seems to have no record of this transaction--but my bank records show this purchase. While using the "free version" I was told I needed a "Deluxe" version. I'm willing to pay the difference in cost between the two versions but not an additional $60 (rather than the $18 that would raise what I had already paid from the online order--$42)
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax I used the turbo live expert, and it was much better than filing myself.
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo Tax quick and easy Turbo Tax online is quick and easy! They walk you through the steps very efficiently!
Date published: 2021-05-13
Rated 5 out of 5 by from Turbo tax excellent I use it all the time with no issues. thanks for the help
Date published: 2021-05-13
Rated 5 out of 5 by from Convenient Way to Get Your Taxes Done The experience with the software, the process, and our tax expert was super and put our minds at ease. It really is amazing to talk with someone outside of traditional business hours and get the job done together. Love the chat/text feature to keep in touch and really enjoyed our expert's personality and dedication while we waited for some changes to taxes to be implemented in the software.
Date published: 2021-05-13
Rated 5 out of 5 by from Thank you for TurboTax 2020 Your TurboTax is very thorough, actually quite easy and methodical. I will be using each year going forward. Thank you again for your walking me through!
Date published: 2021-05-13
Rated 5 out of 5 by from Very Good Very good. My problem was no having AGI handy. Also my employer fills out the W-2 form poorly.
Date published: 2021-05-13
Rated 5 out of 5 by from Great ease of use It was easy to used and went smoothly very detailed.
Date published: 2021-05-13
All TurboTax® Offerings Reviews - Page 5534