TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from ThankYOU TURBO TAX This was an incredible tool and I was finished in record time...which is a miracle for me!
Date published: 2021-04-02
Rated 3 out of 5 by from Customer Service was disappointing Customer service was lacking for the extra fee you pay it was not worth it - I had a very simple question. A non-CPA question at that - it was a system error. The live chat was not friendly and transferred me to talk to a CPA - the woman was very rude. She asked gave no instruction and took over my screen without permission. She also was useless in answering my question. I ended up figuring it out myself. Maybe the live over the phone is better but train your live chat people to provide a better customer experience. I have been using Turbo tax for years and like the intuitive nature but was very disappointed in the live chat feature.
Date published: 2021-04-02
Rated 4 out of 5 by from Really helpful and easy to use. I needed to call one of their experts and the experience was much better than expected.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is awesome they were very helpful thank you so much guys will definitely use again
Date published: 2021-04-02
Rated 5 out of 5 by from Great experience!! Using turbo tax was easy, fun, and fast!! Every step was explained and I actually enjoyed doing my taxes this year!
Date published: 2021-04-02
Rated 1 out of 5 by from Many bumps and bugs this year The bug with wash sales made this years filing VERY difficult. I was not very happy.
Date published: 2021-04-02
Rated 5 out of 5 by from Great tax software Easy to use been a user foe 6 years like it a lot great
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax Some of the things like stocks, roth ira, and self employment is still confusing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo tax awesome I have used turbo tax along time won’t go any other way thank you turbo tax
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy I have used Turbo Tax Deluxe for at least 10 years and find it very easy to navigate. It always seems to get me the largest refund, as it always tells me everything that I can deduct.
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 5528
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from ThankYOU TURBO TAX This was an incredible tool and I was finished in record time...which is a miracle for me!
Date published: 2021-04-02
Rated 3 out of 5 by from Customer Service was disappointing Customer service was lacking for the extra fee you pay it was not worth it - I had a very simple question. A non-CPA question at that - it was a system error. The live chat was not friendly and transferred me to talk to a CPA - the woman was very rude. She asked gave no instruction and took over my screen without permission. She also was useless in answering my question. I ended up figuring it out myself. Maybe the live over the phone is better but train your live chat people to provide a better customer experience. I have been using Turbo tax for years and like the intuitive nature but was very disappointed in the live chat feature.
Date published: 2021-04-02
Rated 4 out of 5 by from Really helpful and easy to use. I needed to call one of their experts and the experience was much better than expected.
Date published: 2021-04-02
Rated 5 out of 5 by from TurboTax is awesome they were very helpful thank you so much guys will definitely use again
Date published: 2021-04-02
Rated 5 out of 5 by from Great experience!! Using turbo tax was easy, fun, and fast!! Every step was explained and I actually enjoyed doing my taxes this year!
Date published: 2021-04-02
Rated 1 out of 5 by from Many bumps and bugs this year The bug with wash sales made this years filing VERY difficult. I was not very happy.
Date published: 2021-04-02
Rated 5 out of 5 by from Great tax software Easy to use been a user foe 6 years like it a lot great
Date published: 2021-04-02
Rated 4 out of 5 by from Turbo Tax Some of the things like stocks, roth ira, and self employment is still confusing.
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo tax awesome I have used turbo tax along time won’t go any other way thank you turbo tax
Date published: 2021-04-02
Rated 5 out of 5 by from Turbo Tax Makes Tax Filing Easy I have used Turbo Tax Deluxe for at least 10 years and find it very easy to navigate. It always seems to get me the largest refund, as it always tells me everything that I can deduct.
Date published: 2021-04-02
All TurboTax® Offerings Reviews - Page 5528