TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Outstanding program and customer service. The ability to import tax docs from my financial institution in great.
Date published: 2021-03-22
Rated 4 out of 5 by from easy it was really easy and made the entire process very simple
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Love using Turbo Tax for individual and LLC returns.
Date published: 2021-03-22
Rated 3 out of 5 by from Better than past years Turbo Tax for me is always easy, the real test will be when I do my Grandparents Taxes this coming week. I see welcome changes to my taxes but lets see if they made all the confusing parts of retirments and social security easy for the older people or not?!?
Date published: 2021-03-22
Rated 4 out of 5 by from if it says it should be free michelle was very nice and professional.but was unable to give me a discount or credit without having to do my taxes all over again from the start which was not an option for me because it took me 2 days to complete.
Date published: 2021-03-22
Rated 1 out of 5 by from No longer as user friendly Unfortunately, many times the system would not prompt me when I needed to input additional information, e.g., spouse's W-2 on joint married return and additional student for education credit. If I did not know better, my return would have been inaccurate
Date published: 2021-03-22
Rated 4 out of 5 by from Always use TurboTax It is just so easy. My only problem is with the part year or non resident state returns. They are never easy and the California one has a bug I can't troubleshoot.
Date published: 2021-03-22
Rated 4 out of 5 by from good except for upload glitch with td ameritrade!! I was having issues getting past an error on a transaction from TD ameritrade upload, and could not get past it to file even though information was clearly correct. I submitted for assistance and asked an agent to call me. Richard called me within 15 min, and assisted me with entering totals manually and completing my transmission. He was very helpful!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo is awesome!! Great and easy experience!! I recommend this for any age to use.
Date published: 2021-03-22
Rated 1 out of 5 by from Too Expensive TB tax is becoming too expensive each year. I will never use them again!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5509
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Outstanding program and customer service. The ability to import tax docs from my financial institution in great.
Date published: 2021-03-22
Rated 4 out of 5 by from easy it was really easy and made the entire process very simple
Date published: 2021-03-22
Rated 5 out of 5 by from Awesome Love using Turbo Tax for individual and LLC returns.
Date published: 2021-03-22
Rated 3 out of 5 by from Better than past years Turbo Tax for me is always easy, the real test will be when I do my Grandparents Taxes this coming week. I see welcome changes to my taxes but lets see if they made all the confusing parts of retirments and social security easy for the older people or not?!?
Date published: 2021-03-22
Rated 4 out of 5 by from if it says it should be free michelle was very nice and professional.but was unable to give me a discount or credit without having to do my taxes all over again from the start which was not an option for me because it took me 2 days to complete.
Date published: 2021-03-22
Rated 1 out of 5 by from No longer as user friendly Unfortunately, many times the system would not prompt me when I needed to input additional information, e.g., spouse's W-2 on joint married return and additional student for education credit. If I did not know better, my return would have been inaccurate
Date published: 2021-03-22
Rated 4 out of 5 by from Always use TurboTax It is just so easy. My only problem is with the part year or non resident state returns. They are never easy and the California one has a bug I can't troubleshoot.
Date published: 2021-03-22
Rated 4 out of 5 by from good except for upload glitch with td ameritrade!! I was having issues getting past an error on a transaction from TD ameritrade upload, and could not get past it to file even though information was clearly correct. I submitted for assistance and asked an agent to call me. Richard called me within 15 min, and assisted me with entering totals manually and completing my transmission. He was very helpful!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo is awesome!! Great and easy experience!! I recommend this for any age to use.
Date published: 2021-03-22
Rated 1 out of 5 by from Too Expensive TB tax is becoming too expensive each year. I will never use them again!
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5509