TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 4 out of 5 by from I always use Turbo Taxd Turbo Tax is my pick for Tax Software. It guides me through all the questions and has good pop-up details to explain things I don't understand. I has some minor difficulties: - When I stop in the middle of preparation it resets to the beginning and I have to find where I left off. - In some cases I have to re-enter information I have already entered. That is particularly true in the filing section where I am constantly re-entering banking and personal information. It also doesn't pick up everything from my previous year's form - It doesn't work on Linux systems so I have to move to Windows, which I dislike.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo tax was great So far so good hust finished my taxes online now i wait to see if its all good
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax was Awesome!!! I requested assistance and my wait time was less than 5mins. I spoke with Tanisha, I'd like to thank her for her patiences with me. She was very helpful and was able to answer my question and never rushed me. thank you for your kindness and assistance.
Date published: 2021-04-30
Rated 4 out of 5 by from Mostly good experience. My experience has been mostly smooth. The expert was kind and thorough in his explanations. The software however had some glitches. It wouldnt let me choose the full service in the firefox browser. So i switched to the samsung one and it worked. But later on checkout i wanted to add MAX protection and it just wouldn't let me. It would just refresh the page and not add it. I didnt want to loose everything by going to another browser so i just checked out like that. I asked my expert if we could just add that and he said not after checkout. So i m a bit bummed about that part. But the rest of the service has been great and very easy to use.
Date published: 2021-04-30
Rated 5 out of 5 by from Mark was awesome! Mark did a great job working with me and helping me understand everything.
Date published: 2021-04-30
Rated 5 out of 5 by from User friendly. I love Turbo Tax Assistance is always available. I'm one of the lucky ones who didn't have to reach out.
Date published: 2021-04-30
Rated 5 out of 5 by from The Best I have utilized Turbo Tax for many years, when I file and I have never been disappointed. It has to be the easiest way to file taxes. No other tax software can compare!
Date published: 2021-04-30
Rated 4 out of 5 by from it's pretty good. works just fine. super happy with it. use away, my friends. good product.
Date published: 2021-04-30
Rated 5 out of 5 by from Qutstanding Easy to understand. Feels good knowing that I have your support for any and all questions if any.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbo tax is ok They done a good job an wer helpful I will use them again an would like to get my stimulus money
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5505
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 4 out of 5 by from I always use Turbo Taxd Turbo Tax is my pick for Tax Software. It guides me through all the questions and has good pop-up details to explain things I don't understand. I has some minor difficulties: - When I stop in the middle of preparation it resets to the beginning and I have to find where I left off. - In some cases I have to re-enter information I have already entered. That is particularly true in the filing section where I am constantly re-entering banking and personal information. It also doesn't pick up everything from my previous year's form - It doesn't work on Linux systems so I have to move to Windows, which I dislike.
Date published: 2021-04-30
Rated 5 out of 5 by from Turbo tax was great So far so good hust finished my taxes online now i wait to see if its all good
Date published: 2021-04-30
Rated 5 out of 5 by from TurboTax was Awesome!!! I requested assistance and my wait time was less than 5mins. I spoke with Tanisha, I'd like to thank her for her patiences with me. She was very helpful and was able to answer my question and never rushed me. thank you for your kindness and assistance.
Date published: 2021-04-30
Rated 4 out of 5 by from Mostly good experience. My experience has been mostly smooth. The expert was kind and thorough in his explanations. The software however had some glitches. It wouldnt let me choose the full service in the firefox browser. So i switched to the samsung one and it worked. But later on checkout i wanted to add MAX protection and it just wouldn't let me. It would just refresh the page and not add it. I didnt want to loose everything by going to another browser so i just checked out like that. I asked my expert if we could just add that and he said not after checkout. So i m a bit bummed about that part. But the rest of the service has been great and very easy to use.
Date published: 2021-04-30
Rated 5 out of 5 by from Mark was awesome! Mark did a great job working with me and helping me understand everything.
Date published: 2021-04-30
Rated 5 out of 5 by from User friendly. I love Turbo Tax Assistance is always available. I'm one of the lucky ones who didn't have to reach out.
Date published: 2021-04-30
Rated 5 out of 5 by from The Best I have utilized Turbo Tax for many years, when I file and I have never been disappointed. It has to be the easiest way to file taxes. No other tax software can compare!
Date published: 2021-04-30
Rated 4 out of 5 by from it's pretty good. works just fine. super happy with it. use away, my friends. good product.
Date published: 2021-04-30
Rated 5 out of 5 by from Qutstanding Easy to understand. Feels good knowing that I have your support for any and all questions if any.
Date published: 2021-04-30
Rated 4 out of 5 by from Turbo tax is ok They done a good job an wer helpful I will use them again an would like to get my stimulus money
Date published: 2021-04-30
All TurboTax® Offerings Reviews - Page 5505