TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 3 out of 5 by from To Continue or Not to Continue Have used Turbotax for almost 20 years and have taught my daughters to use Turbotax to complete their taxes. This is the first year I have run into a problem so frustrating that I said I would never use Turbotax again. I finally got through to someone at Turbotax, and they said it was a Windows problem. After three days of troubleshooting, I uninstalled Turbotax and reinstalled it. It worked fine after that. I had been specifically told that I should not do that. So you can see why I am questioning Turbotax and it's support group.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly okay Works pretty well. Some of the rounding choices are annoying. The price for state e-filing seems completely abusive.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax covers the basics Had a challenging time this year reporting/recording points paid on my new mortgage. Ended up having to go to Forms, and entering myself. Took about an hour to figure out, and get it to stick....significant amount of money for me. Somebody missed a step in the loop.
Date published: 2021-03-20
Rated 1 out of 5 by from Your program sucks! MFJ both retired for several years, my pension is taxable federally & nontaxable for state purposes, MA. Program got it right for IRS, but it would not allow me to make it nontaxable for DOR/MA. It kept telling me & flagging the item. Initially I thought I input something incorrectly (hey it happens) but when I go back & filled it out in both ways to input a federal pension, its either nontaxable for federal, or nontaxable for state. I know I'm not the only person this applies to. And besides you charged me for it!
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT AND EASY EXPERIENCE Very easy and quick to use. walks you through what you need to do. I have used for 6 years now an always makes my taxes a pleasure to do.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, fast and acurate use this every year and love it!
Date published: 2021-03-20
Rated 5 out of 5 by from always easy to file...awesome never had any issues and I have been using this service for years!
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome Quick, fast easy to use. Answered all my questions, my family uses this
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is amazing!! I do taxes for two small businesses and our personal, as well as my sons if they need it. I always feel confident that I am doing it right with all the assistance available in the Turbo Tax product!!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy and fairly quick Easy to install, auto updated and I was ready. It took me 4+ hours to finish taxes
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5494
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from To Continue or Not to Continue Have used Turbotax for almost 20 years and have taught my daughters to use Turbotax to complete their taxes. This is the first year I have run into a problem so frustrating that I said I would never use Turbotax again. I finally got through to someone at Turbotax, and they said it was a Windows problem. After three days of troubleshooting, I uninstalled Turbotax and reinstalled it. It worked fine after that. I had been specifically told that I should not do that. So you can see why I am questioning Turbotax and it's support group.
Date published: 2021-03-20
Rated 4 out of 5 by from Mostly okay Works pretty well. Some of the rounding choices are annoying. The price for state e-filing seems completely abusive.
Date published: 2021-03-20
Rated 4 out of 5 by from Turbo Tax covers the basics Had a challenging time this year reporting/recording points paid on my new mortgage. Ended up having to go to Forms, and entering myself. Took about an hour to figure out, and get it to stick....significant amount of money for me. Somebody missed a step in the loop.
Date published: 2021-03-20
Rated 1 out of 5 by from Your program sucks! MFJ both retired for several years, my pension is taxable federally & nontaxable for state purposes, MA. Program got it right for IRS, but it would not allow me to make it nontaxable for DOR/MA. It kept telling me & flagging the item. Initially I thought I input something incorrectly (hey it happens) but when I go back & filled it out in both ways to input a federal pension, its either nontaxable for federal, or nontaxable for state. I know I'm not the only person this applies to. And besides you charged me for it!
Date published: 2021-03-20
Rated 5 out of 5 by from GREAT AND EASY EXPERIENCE Very easy and quick to use. walks you through what you need to do. I have used for 6 years now an always makes my taxes a pleasure to do.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is Awesome Easy, fast and acurate use this every year and love it!
Date published: 2021-03-20
Rated 5 out of 5 by from always easy to file...awesome never had any issues and I have been using this service for years!
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome Quick, fast easy to use. Answered all my questions, my family uses this
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax is amazing!! I do taxes for two small businesses and our personal, as well as my sons if they need it. I always feel confident that I am doing it right with all the assistance available in the Turbo Tax product!!
Date published: 2021-03-20
Rated 5 out of 5 by from Easy and fairly quick Easy to install, auto updated and I was ready. It took me 4+ hours to finish taxes
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5494