TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Have Used TurboTax Nearly 10 Years The fact that I have used TurboTax annually indicates that I find it extremely helpful. It is more user-friendly than some other brands I have seen. Sometimes I wish it were more helpful, such as issues pertaining to the Alternative Minimum Tax, when sometimes it feels like the TurboTax program has abandoned me to make my own guesses about some of the program's AMT questions. In filing my 2020 taxes, TurboTax could have been more clear about explaining the additional forms it says I am required to file by paper even though I e-filed. The guidance about this was less than clear. But overall TurboTax is invaluable and gives me confidence that my tax filing each year is accurate, or as close to accurate as possible given the ridiculously complicated federal tax code.
Date published: 2021-03-20
Rated 4 out of 5 by from The Turbo tax software is much improved !i I have used Tubo Tax for several years. I have to say, this year the experience has been the best. Not clunky as in previous years and not areas of frustration. Pretty user friendly.
Date published: 2021-03-20
Rated 5 out of 5 by from It works every year I like it because it walks me through all the stuff I need to compile
Date published: 2021-03-20
Rated 5 out of 5 by from Made my return soooooooi easy!!!!!!!! Will definitely be back love using TurboTax to file my returns makes this process so much easier and simpler!!!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Great Piece Of Software Guides you every step of the way. Any questions and/or doubts you have the quick popups.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax software is the best Easy step-by-step instructions make Turbo Tax Online Deluxe the best software for me. I've been using this system for over 10 years.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax makes it easy to file! This is my 2nd year using Turbotax and it was just as easy as last year to file my return!
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome! Turbo tax was awesome. I plan on using them for future filings.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is good Everything is great with Turbo Tax, no complaints throughout. But, is getting 2 stars this year, because even though I answered "yes" to the question: "You have one time free file state return, would you like to use it?" I still get charged $25 each time. I know its just only $25 dollars, but I have been using Turbo Tax every year since 2001. Now do the math for each time. All I am saying is...If it is a one time free State Return file, then it should be a one time FREE State Return file, don't you think?
Date published: 2021-03-20
Rated 5 out of 5 by from Surprisingly easy Again, it was surprisingly easy & convenient...the live help feature is awesome & I wanna say the rep I spoke with was James...might have been John or Jim. I apologize, but they were very courteous, informed & helpful. Nice guy
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5485
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Have Used TurboTax Nearly 10 Years The fact that I have used TurboTax annually indicates that I find it extremely helpful. It is more user-friendly than some other brands I have seen. Sometimes I wish it were more helpful, such as issues pertaining to the Alternative Minimum Tax, when sometimes it feels like the TurboTax program has abandoned me to make my own guesses about some of the program's AMT questions. In filing my 2020 taxes, TurboTax could have been more clear about explaining the additional forms it says I am required to file by paper even though I e-filed. The guidance about this was less than clear. But overall TurboTax is invaluable and gives me confidence that my tax filing each year is accurate, or as close to accurate as possible given the ridiculously complicated federal tax code.
Date published: 2021-03-20
Rated 4 out of 5 by from The Turbo tax software is much improved !i I have used Tubo Tax for several years. I have to say, this year the experience has been the best. Not clunky as in previous years and not areas of frustration. Pretty user friendly.
Date published: 2021-03-20
Rated 5 out of 5 by from It works every year I like it because it walks me through all the stuff I need to compile
Date published: 2021-03-20
Rated 5 out of 5 by from Made my return soooooooi easy!!!!!!!! Will definitely be back love using TurboTax to file my returns makes this process so much easier and simpler!!!!!
Date published: 2021-03-20
Rated 5 out of 5 by from Great Piece Of Software Guides you every step of the way. Any questions and/or doubts you have the quick popups.
Date published: 2021-03-20
Rated 5 out of 5 by from Turbo Tax software is the best Easy step-by-step instructions make Turbo Tax Online Deluxe the best software for me. I've been using this system for over 10 years.
Date published: 2021-03-20
Rated 5 out of 5 by from TurboTax makes it easy to file! This is my 2nd year using Turbotax and it was just as easy as last year to file my return!
Date published: 2021-03-20
Rated 5 out of 5 by from Awesome! Turbo tax was awesome. I plan on using them for future filings.
Date published: 2021-03-20
Rated 2 out of 5 by from Turbo Tax is good Everything is great with Turbo Tax, no complaints throughout. But, is getting 2 stars this year, because even though I answered "yes" to the question: "You have one time free file state return, would you like to use it?" I still get charged $25 each time. I know its just only $25 dollars, but I have been using Turbo Tax every year since 2001. Now do the math for each time. All I am saying is...If it is a one time free State Return file, then it should be a one time FREE State Return file, don't you think?
Date published: 2021-03-20
Rated 5 out of 5 by from Surprisingly easy Again, it was surprisingly easy & convenient...the live help feature is awesome & I wanna say the rep I spoke with was James...might have been John or Jim. I apologize, but they were very courteous, informed & helpful. Nice guy
Date published: 2021-03-20
All TurboTax® Offerings Reviews - Page 5485