TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 1 out of 5 by from Unreasonable intransparent fees I was pushed to upgrade to Deluxe because I have a bank account in a foreign country. This account is not linked to any income or assets, I only use it as a payment tool it that country. Last year (2020, for tax year 2019) this situation was resolved easily with a phone call. Once I explained the situation, a representative waved the requirement to upgrade to Deluxe. This year they did not do the same. Initially I was told I would have to pay 60$, but then, once I clicked to upgrade, it added 50$ more for state return. Why not make it clear all at once? This is one example of where TurboTax charges you just because it can, and does not instantly disclose the total amount you will have to pay. May seriously consider filing on paper next time - my taxes are easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow, straight forward for simple return Nice. Easy. Reliable I have used it for several years now. No Hussle and I like to keep using them.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use! TurboTax is super easy to use and is very clear in their directions. I am very confident that I’ll continue to use this program in the future, especially for online filing.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy I've used turbo tax now for 8 years, No other way to do taxes
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a life saver It is the best way for procrastinators like me. It makes it painless.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Very easy to use. Cost effective. Options available.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax First timer! Pretty menu driven with support documentation even a chat feature. Saved me over 600.00 in fees that I paid HR Block last year.
Date published: 2021-05-17
Rated 5 out of 5 by from thank you i am excited to finally get some money! and i hope this works.
Date published: 2021-05-17
Rated 1 out of 5 by from last time i ever use this awful site. absolutely awful plus im pretty sure i did my taxes wrong. stupid system, no one so many americans hate there tax experience
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax Forces Windows 10 Upon You Pay Attention, TurboTax refuses to install on earlier versions of Windows, not because it won't run, but because they claim to be concerned for your online safety. I was forced to run a virtual machine with Windows 10 as my backup build uses Windows 7 Ultimate. I was in the midst of warranty work on my normal machine and mistakenly thought it would be no big deal to use the well secured backup machine. Please, Intuit, leave the nanny-mongering of operating systems to Microsoft, and allow to install on legacy equipment. That should be a WARNING message, not a flat out refusal to install.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 548
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 1 out of 5 by from Unreasonable intransparent fees I was pushed to upgrade to Deluxe because I have a bank account in a foreign country. This account is not linked to any income or assets, I only use it as a payment tool it that country. Last year (2020, for tax year 2019) this situation was resolved easily with a phone call. Once I explained the situation, a representative waved the requirement to upgrade to Deluxe. This year they did not do the same. Initially I was told I would have to pay 60$, but then, once I clicked to upgrade, it added 50$ more for state return. Why not make it clear all at once? This is one example of where TurboTax charges you just because it can, and does not instantly disclose the total amount you will have to pay. May seriously consider filing on paper next time - my taxes are easy.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy to follow, straight forward for simple return Nice. Easy. Reliable I have used it for several years now. No Hussle and I like to keep using them.
Date published: 2021-05-17
Rated 5 out of 5 by from Super easy to use! TurboTax is super easy to use and is very clear in their directions. I am very confident that I’ll continue to use this program in the future, especially for online filing.
Date published: 2021-05-17
Rated 5 out of 5 by from So easy I've used turbo tax now for 8 years, No other way to do taxes
Date published: 2021-05-17
Rated 5 out of 5 by from TurboTax is a life saver It is the best way for procrastinators like me. It makes it painless.
Date published: 2021-05-17
Rated 5 out of 5 by from Easy Very easy to use. Cost effective. Options available.
Date published: 2021-05-17
Rated 5 out of 5 by from Turbo Tax First timer! Pretty menu driven with support documentation even a chat feature. Saved me over 600.00 in fees that I paid HR Block last year.
Date published: 2021-05-17
Rated 5 out of 5 by from thank you i am excited to finally get some money! and i hope this works.
Date published: 2021-05-17
Rated 1 out of 5 by from last time i ever use this awful site. absolutely awful plus im pretty sure i did my taxes wrong. stupid system, no one so many americans hate there tax experience
Date published: 2021-05-17
Rated 3 out of 5 by from Turbo Tax Forces Windows 10 Upon You Pay Attention, TurboTax refuses to install on earlier versions of Windows, not because it won't run, but because they claim to be concerned for your online safety. I was forced to run a virtual machine with Windows 10 as my backup build uses Windows 7 Ultimate. I was in the midst of warranty work on my normal machine and mistakenly thought it would be no big deal to use the well secured backup machine. Please, Intuit, leave the nanny-mongering of operating systems to Microsoft, and allow to install on legacy equipment. That should be a WARNING message, not a flat out refusal to install.
Date published: 2021-05-17
All TurboTax® Offerings Reviews - Page 548