TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Turbo tax is awesome Thanks for help I was given by Doug today and others
Date published: 2021-04-10
Rated 5 out of 5 by from awesome fine everything was ggod and it was so easy thank u
Date published: 2021-04-10
Rated 4 out of 5 by from Not as good as it used to be It has become less intuitive in ability to detect deductions that were skipped. It failed to realize i missed the child care credit section and to make it worse did not show me a side by side breakdown of 2020 vs 2019 like it has done in years past. The only reason I noticed the missing child care credit was by comparing the final 2020 PDF version against 2019 PDF line by line, somewhat defeating the purpose of using Turbotax. It also redundantly imported some things that made parts of my income look twice as large as they really were, and thus making the amount I owed higher than it should have been. I've used TurboTax for 15 years and never had an issue unto the 2021 version for filing 2020 tax year. I will continue to use next year, but no longer trust it like I used to which is going to cause me unnecessary work double checking everything on the cryptic forms before committing to file.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Very easy to do myself! Will use again in the future to do my taxes
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome Great Experience. Easy Experience. Everything is well explained
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome I like the service of TurboTax. It makes easier than I thought. Good one!
Date published: 2021-04-10
Rated 2 out of 5 by from Almost perfect. It was great !But! Last year I needed to use turbo tax Delux for my HSA contribution. This year I had no HSA contribution. I don't think I needed Delux but I could not change it back to the free mode. Therefore I spent $60 extra dollars that I didnt need to spend. Other than that I loved the product, easy to use, 10/10
Date published: 2021-04-10
Rated 5 out of 5 by from Super Easy!!! This was so easy. Literally basic step by step questions.
Date published: 2021-04-10
Rated 5 out of 5 by from Superiority of Turbo Tax Turbo Tax is a superior tax preparation and filing product.
Date published: 2021-04-10
Rated 2 out of 5 by from Easiest to use but too expensive vs competition Have used Turbo Tax for 12-years and it has become far more expensive to use compared to H&R Blocks program. Now that the program is all on-line, no DVD!, Turbo Tax can't justify charging 50% more than H&R block.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 5442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax is awesome Thanks for help I was given by Doug today and others
Date published: 2021-04-10
Rated 5 out of 5 by from awesome fine everything was ggod and it was so easy thank u
Date published: 2021-04-10
Rated 4 out of 5 by from Not as good as it used to be It has become less intuitive in ability to detect deductions that were skipped. It failed to realize i missed the child care credit section and to make it worse did not show me a side by side breakdown of 2020 vs 2019 like it has done in years past. The only reason I noticed the missing child care credit was by comparing the final 2020 PDF version against 2019 PDF line by line, somewhat defeating the purpose of using Turbotax. It also redundantly imported some things that made parts of my income look twice as large as they really were, and thus making the amount I owed higher than it should have been. I've used TurboTax for 15 years and never had an issue unto the 2021 version for filing 2020 tax year. I will continue to use next year, but no longer trust it like I used to which is going to cause me unnecessary work double checking everything on the cryptic forms before committing to file.
Date published: 2021-04-10
Rated 5 out of 5 by from Excellent Very easy to do myself! Will use again in the future to do my taxes
Date published: 2021-04-10
Rated 5 out of 5 by from Turbotax is awesome Great Experience. Easy Experience. Everything is well explained
Date published: 2021-04-10
Rated 5 out of 5 by from Awesome I like the service of TurboTax. It makes easier than I thought. Good one!
Date published: 2021-04-10
Rated 2 out of 5 by from Almost perfect. It was great !But! Last year I needed to use turbo tax Delux for my HSA contribution. This year I had no HSA contribution. I don't think I needed Delux but I could not change it back to the free mode. Therefore I spent $60 extra dollars that I didnt need to spend. Other than that I loved the product, easy to use, 10/10
Date published: 2021-04-10
Rated 5 out of 5 by from Super Easy!!! This was so easy. Literally basic step by step questions.
Date published: 2021-04-10
Rated 5 out of 5 by from Superiority of Turbo Tax Turbo Tax is a superior tax preparation and filing product.
Date published: 2021-04-10
Rated 2 out of 5 by from Easiest to use but too expensive vs competition Have used Turbo Tax for 12-years and it has become far more expensive to use compared to H&R Blocks program. Now that the program is all on-line, no DVD!, Turbo Tax can't justify charging 50% more than H&R block.
Date published: 2021-04-10
All TurboTax® Offerings Reviews - Page 5442