TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Easy to work with. I had to work with IRS 1099B for the first time and AD was very helpful in guiding to the correct route.
Date published: 2022-03-07
Rated 3 out of 5 by from slipping When entering carryover losses I was trapped in a loop. Luckily your phone rep was aware of the glitch and talked me around it. Other than that the program seemed to expect more input from me than past years. I have TT download brokerage numbers directly to save me work when, after doing, so TT still requires input, I must go thru paperwork that I tried to avoid,(if I even have it). I still expect to be back next year.
Date published: 2022-03-07
Rated 5 out of 5 by from Much easier to use than I thought! It was much easier to use (my first time!). Had to call help one time and then able to move along OK!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is fairly easy to do. I have used Turbo Tax for almost 10 years, but this year there was a glich - I got hung up at the very end with one review. I tried texting for help, but gave up. I then called Turbo Tax and got a live tech, Jeffrey, in North Carolina. Hallelujah! We talked about the glich, I was re-doing a new return and just having him walk me through it was so helpful and supportive. Thank you, Jeffrey!!!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is wonderful TurboTax is very helpful when I need to file my taxes
Date published: 2022-03-07
Rated 5 out of 5 by from very pleased with service I did not engage with a support through the chat service. I navigated through the process with ease.
Date published: 2022-03-07
Rated 1 out of 5 by from turbo tax Free taxes never happen, I did not need to used the form they gave me I don't have my business anymore.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy tax return I have been using TurboTax for many years, very easy and everything is stored from year to year, so no fussing about where I put it
Date published: 2022-03-07
Rated 5 out of 5 by from Great Even though I didn’t speak verbally to anyone & they changed my worker. Everything was smooth.
Date published: 2022-03-07
Rated 5 out of 5 by from GREAT SUPPORT Dana made sure to answer all of my questions and reassure me, I have always used a private accountant so this was my first year filing myself. She was patient and helped double check everything along the way
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5442
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Easy to work with. I had to work with IRS 1099B for the first time and AD was very helpful in guiding to the correct route.
Date published: 2022-03-07
Rated 3 out of 5 by from slipping When entering carryover losses I was trapped in a loop. Luckily your phone rep was aware of the glitch and talked me around it. Other than that the program seemed to expect more input from me than past years. I have TT download brokerage numbers directly to save me work when, after doing, so TT still requires input, I must go thru paperwork that I tried to avoid,(if I even have it). I still expect to be back next year.
Date published: 2022-03-07
Rated 5 out of 5 by from Much easier to use than I thought! It was much easier to use (my first time!). Had to call help one time and then able to move along OK!
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo Tax is fairly easy to do. I have used Turbo Tax for almost 10 years, but this year there was a glich - I got hung up at the very end with one review. I tried texting for help, but gave up. I then called Turbo Tax and got a live tech, Jeffrey, in North Carolina. Hallelujah! We talked about the glich, I was re-doing a new return and just having him walk me through it was so helpful and supportive. Thank you, Jeffrey!!!
Date published: 2022-03-07
Rated 5 out of 5 by from TurboTax is wonderful TurboTax is very helpful when I need to file my taxes
Date published: 2022-03-07
Rated 5 out of 5 by from very pleased with service I did not engage with a support through the chat service. I navigated through the process with ease.
Date published: 2022-03-07
Rated 1 out of 5 by from turbo tax Free taxes never happen, I did not need to used the form they gave me I don't have my business anymore.
Date published: 2022-03-07
Rated 5 out of 5 by from Easy tax return I have been using TurboTax for many years, very easy and everything is stored from year to year, so no fussing about where I put it
Date published: 2022-03-07
Rated 5 out of 5 by from Great Even though I didn’t speak verbally to anyone & they changed my worker. Everything was smooth.
Date published: 2022-03-07
Rated 5 out of 5 by from GREAT SUPPORT Dana made sure to answer all of my questions and reassure me, I have always used a private accountant so this was my first year filing myself. She was patient and helped double check everything along the way
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5442