TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from GREAT great service simple and easy to use. very user friendly
Date published: 2022-03-07
Rated 3 out of 5 by from WHY are updates needed EVERY SINGLE time I log in? Turbo Tax is VERY easy to use and understand. The one drawback is that EVERY SINGLE time I log in, it updates. This is annoying and time consuming. It makes me wonder what my tax return is missing, since the LAST update?? I would have given a 5 star rating if it weren't for this annoying feature.
Date published: 2022-03-07
Rated 5 out of 5 by from accurate and easy to use have used for several years, easy to use accurate results
Date published: 2022-03-07
Rated 5 out of 5 by from happy with ease of use and chatting personnel Had to use chat room and the people were very helpful
Date published: 2022-03-07
Rated 5 out of 5 by from Good Very good I appreciate all the help, and plan to use you guys for future services.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
Rated 4 out of 5 by from A few glitches in some of the forms Had trouble with form 1098. It was a home equity loan that we had, but we did not have s staring balance. We borrowed mid year and paid it off within a few months. TT did not like the fact that we had a 0.00 starting balance and would not file. Ended up deleting that entry as it did not have any effect
Date published: 2022-03-07
Rated 3 out of 5 by from Its OK Every time you click a page they are trying to sell you something, and this year they upped the fees. That said, I was able to file pretty easily. Just wish it wasn't almost 200$ now to file.
Date published: 2022-03-07
Rated 3 out of 5 by from Good Product Turbo Tax live agent said she would email me results of my issue after she reviewed my previous tax records, but I never received a response.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5436
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from GREAT great service simple and easy to use. very user friendly
Date published: 2022-03-07
Rated 3 out of 5 by from WHY are updates needed EVERY SINGLE time I log in? Turbo Tax is VERY easy to use and understand. The one drawback is that EVERY SINGLE time I log in, it updates. This is annoying and time consuming. It makes me wonder what my tax return is missing, since the LAST update?? I would have given a 5 star rating if it weren't for this annoying feature.
Date published: 2022-03-07
Rated 5 out of 5 by from accurate and easy to use have used for several years, easy to use accurate results
Date published: 2022-03-07
Rated 5 out of 5 by from happy with ease of use and chatting personnel Had to use chat room and the people were very helpful
Date published: 2022-03-07
Rated 5 out of 5 by from Good Very good I appreciate all the help, and plan to use you guys for future services.
Date published: 2022-03-07
Rated 5 out of 5 by from Turbo tax out did themselves! We got the biggest return we’ve ever had this year and it was with the help of a turbo tax expert! I fully recommend everyone to do the full service option because we got walked through everything they were going to do and they communicated greatly with us if they ever needed anything or needed to walk us through another step. We will definitely be using full service next year again!
Date published: 2022-03-07
Rated 5 out of 5 by from Excellent!!! I've used TurboTax in the past and always filed my own taxes. However many things changed for me this past year including selling a home that I was gifted before a family member passed. With the complexities, I was hesitant to do my own. My assigned tax expert and the assistant were amazing. Eased all my concerns and highly recommended this service.
Date published: 2022-03-07
Rated 4 out of 5 by from A few glitches in some of the forms Had trouble with form 1098. It was a home equity loan that we had, but we did not have s staring balance. We borrowed mid year and paid it off within a few months. TT did not like the fact that we had a 0.00 starting balance and would not file. Ended up deleting that entry as it did not have any effect
Date published: 2022-03-07
Rated 3 out of 5 by from Its OK Every time you click a page they are trying to sell you something, and this year they upped the fees. That said, I was able to file pretty easily. Just wish it wasn't almost 200$ now to file.
Date published: 2022-03-07
Rated 3 out of 5 by from Good Product Turbo Tax live agent said she would email me results of my issue after she reviewed my previous tax records, but I never received a response.
Date published: 2022-03-07
All TurboTax® Offerings Reviews - Page 5436