TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Student
Rated 3 out of 5 by from Turbo Tax is pretty good Turbo Tax is a pretty good product, but not great. It does a great job for accuracy. But it could do a better job on streamlining the process. Way too many screens to get to the point. I know taxes are complicated but Turbo Tax makes the process more complicated than it needs to be. I've used Turbo Tax since it was a DOS product (guess I'm hooked) but it seems to add more useless screens each year. It's like what the IRS did after the 2017 Trump tax cuts. The IRS took the 1040 and simplified it by moving half of what was on the 1040 to six new schedules. That didn't help at all. Intuit please streamline the process.
Date published: 2021-03-22
Rated 5 out of 5 by from greatest overall semi perfect slik and methodical. smooth and careful .review several times to catch mistakes and file a perfect filing at the end
Date published: 2021-03-22
Rated 2 out of 5 by from Turbo Tax does not provide any easy to access help I must be old as I remember when software came with instructions. This software does not include any. You can try searching public forums or call Turbo Tax and wait on hold for a good while. When I did this last year I did not get the answers to my questions.
Date published: 2021-03-22
Rated 5 out of 5 by from AWESOME - FAST - ACCURATE Its' great - Ive used this tons...................
Date published: 2021-03-22
Rated 5 out of 5 by from Worked great. Worked great for me and I used it for my adult child as well.
Date published: 2021-03-22
Rated 4 out of 5 by from Fast and reliable Never done me wrong! Wish there was a link in the side menu to view what version of TurboTax you're paying for, though. I changed my payment method thinking I could avoid paying for Premier and then when I paid, I looked at the receipt and discovered I'd paid for Premier anyways.
Date published: 2021-03-22
Rated 3 out of 5 by from Still the best way to file taxes It sucks! what can I say? It saves a bit of typing from last year. The interface is tired and unhelpful, the calculations are opaque. But it's still the cleanest shirt in the laundry.
Date published: 2021-03-22
Rated 5 out of 5 by from I am writing this purely in spite of H&R Block Filed with H&R Block for last year's taxes for free, and this year they tried to charge me like 80 bucks to upgrade so I can access certain information? Still had to pay them 10 to get a copy of one form, but at least I didn't have to give them $100 altogether. Thank you turbotax for meaning it when you say a service is free. You're a real one.
Date published: 2021-03-22
Rated 5 out of 5 by from Time saver! I was able to do my taxes by myself and never left my house. This was awesome and a very pleasant surprise.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax Review Generally, TT is fabulous. My only issue is that there are never simple explanations or examples for things like NOl or 179 or carryback or carryforward. You offer great explanations for the usual info needed by most filers, but I could really use some good examples with the more difficult items.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5428
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 3 out of 5 by from Turbo Tax is pretty good Turbo Tax is a pretty good product, but not great. It does a great job for accuracy. But it could do a better job on streamlining the process. Way too many screens to get to the point. I know taxes are complicated but Turbo Tax makes the process more complicated than it needs to be. I've used Turbo Tax since it was a DOS product (guess I'm hooked) but it seems to add more useless screens each year. It's like what the IRS did after the 2017 Trump tax cuts. The IRS took the 1040 and simplified it by moving half of what was on the 1040 to six new schedules. That didn't help at all. Intuit please streamline the process.
Date published: 2021-03-22
Rated 5 out of 5 by from greatest overall semi perfect slik and methodical. smooth and careful .review several times to catch mistakes and file a perfect filing at the end
Date published: 2021-03-22
Rated 2 out of 5 by from Turbo Tax does not provide any easy to access help I must be old as I remember when software came with instructions. This software does not include any. You can try searching public forums or call Turbo Tax and wait on hold for a good while. When I did this last year I did not get the answers to my questions.
Date published: 2021-03-22
Rated 5 out of 5 by from AWESOME - FAST - ACCURATE Its' great - Ive used this tons...................
Date published: 2021-03-22
Rated 5 out of 5 by from Worked great. Worked great for me and I used it for my adult child as well.
Date published: 2021-03-22
Rated 4 out of 5 by from Fast and reliable Never done me wrong! Wish there was a link in the side menu to view what version of TurboTax you're paying for, though. I changed my payment method thinking I could avoid paying for Premier and then when I paid, I looked at the receipt and discovered I'd paid for Premier anyways.
Date published: 2021-03-22
Rated 3 out of 5 by from Still the best way to file taxes It sucks! what can I say? It saves a bit of typing from last year. The interface is tired and unhelpful, the calculations are opaque. But it's still the cleanest shirt in the laundry.
Date published: 2021-03-22
Rated 5 out of 5 by from I am writing this purely in spite of H&R Block Filed with H&R Block for last year's taxes for free, and this year they tried to charge me like 80 bucks to upgrade so I can access certain information? Still had to pay them 10 to get a copy of one form, but at least I didn't have to give them $100 altogether. Thank you turbotax for meaning it when you say a service is free. You're a real one.
Date published: 2021-03-22
Rated 5 out of 5 by from Time saver! I was able to do my taxes by myself and never left my house. This was awesome and a very pleasant surprise.
Date published: 2021-03-22
Rated 4 out of 5 by from TurboTax Review Generally, TT is fabulous. My only issue is that there are never simple explanations or examples for things like NOl or 179 or carryback or carryforward. You offer great explanations for the usual info needed by most filers, but I could really use some good examples with the more difficult items.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5428