TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from needs some updating I love TurboTax and have used it for many year. However if they are able to pull in the W2 electronically they should not force you to change information that is on the w2 as provided by the employer and electronically pulled in. it's not like i made a typo
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo works as needed Overall the site is very easy to use and offers a lot of info as needed.
Date published: 2021-03-22
Rated 5 out of 5 by from A most accurate tax prep program. My only gripe with the last few years of using TurboTax is during the initial install. The Welcome screen first appears but then little information is shown on the install progress. Not even a "We're checking for ...." or a progress bar. Each year, I've clicked and double-clicked in an attempt to launch the install, only to realized it had already started. Surly this had to have been suggested by a "focus group" comment or from someone internally. This is a big lacking that maybe the programmers don't even notice, but the users see vividly! How about a fix?
Date published: 2021-03-22
Rated 5 out of 5 by from So Helpful Called and spoke with Gary and then Uflomina live. They worked very hard and walked me through the process. Thanks so much to them.
Date published: 2021-03-22
Rated 5 out of 5 by from Love it Great. Super easy and navigable. Always works for me each year!
Date published: 2021-03-22
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT IT IS A VERY EFFICIENT AND DEPENDABLE SYSTEM. IT PROVIDES TOP QUALITY EASY TO FOLLOW INSTRUCTIONS TO FILE YOUR TAXES!
Date published: 2021-03-22
Rated 5 out of 5 by from awesome very simple ,hardly any thought needed would highly recommend
Date published: 2021-03-22
Rated 3 out of 5 by from Turbo Tax is pretty good Turbo Tax is a pretty good product, but not great. It does a great job for accuracy. But it could do a better job on streamlining the process. Way too many screens to get to the point. I know taxes are complicated but Turbo Tax makes the process more complicated than it needs to be. I've used Turbo Tax since it was a DOS product (guess I'm hooked) but it seems to add more useless screens each year. It's like what the IRS did after the 2017 Trump tax cuts. The IRS took the 1040 and simplified it by moving half of what was on the 1040 to six new schedules. That didn't help at all. Intuit please streamline the process.
Date published: 2021-03-22
Rated 5 out of 5 by from greatest overall semi perfect slik and methodical. smooth and careful .review several times to catch mistakes and file a perfect filing at the end
Date published: 2021-03-22
Rated 2 out of 5 by from Turbo Tax does not provide any easy to access help I must be old as I remember when software came with instructions. This software does not include any. You can try searching public forums or call Turbo Tax and wait on hold for a good while. When I did this last year I did not get the answers to my questions.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5421
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from needs some updating I love TurboTax and have used it for many year. However if they are able to pull in the W2 electronically they should not force you to change information that is on the w2 as provided by the employer and electronically pulled in. it's not like i made a typo
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo works as needed Overall the site is very easy to use and offers a lot of info as needed.
Date published: 2021-03-22
Rated 5 out of 5 by from A most accurate tax prep program. My only gripe with the last few years of using TurboTax is during the initial install. The Welcome screen first appears but then little information is shown on the install progress. Not even a "We're checking for ...." or a progress bar. Each year, I've clicked and double-clicked in an attempt to launch the install, only to realized it had already started. Surly this had to have been suggested by a "focus group" comment or from someone internally. This is a big lacking that maybe the programmers don't even notice, but the users see vividly! How about a fix?
Date published: 2021-03-22
Rated 5 out of 5 by from So Helpful Called and spoke with Gary and then Uflomina live. They worked very hard and walked me through the process. Thanks so much to them.
Date published: 2021-03-22
Rated 5 out of 5 by from Love it Great. Super easy and navigable. Always works for me each year!
Date published: 2021-03-22
Rated 5 out of 5 by from TURBOTAX IS EXCELLENT IT IS A VERY EFFICIENT AND DEPENDABLE SYSTEM. IT PROVIDES TOP QUALITY EASY TO FOLLOW INSTRUCTIONS TO FILE YOUR TAXES!
Date published: 2021-03-22
Rated 5 out of 5 by from awesome very simple ,hardly any thought needed would highly recommend
Date published: 2021-03-22
Rated 3 out of 5 by from Turbo Tax is pretty good Turbo Tax is a pretty good product, but not great. It does a great job for accuracy. But it could do a better job on streamlining the process. Way too many screens to get to the point. I know taxes are complicated but Turbo Tax makes the process more complicated than it needs to be. I've used Turbo Tax since it was a DOS product (guess I'm hooked) but it seems to add more useless screens each year. It's like what the IRS did after the 2017 Trump tax cuts. The IRS took the 1040 and simplified it by moving half of what was on the 1040 to six new schedules. That didn't help at all. Intuit please streamline the process.
Date published: 2021-03-22
Rated 5 out of 5 by from greatest overall semi perfect slik and methodical. smooth and careful .review several times to catch mistakes and file a perfect filing at the end
Date published: 2021-03-22
Rated 2 out of 5 by from Turbo Tax does not provide any easy to access help I must be old as I remember when software came with instructions. This software does not include any. You can try searching public forums or call Turbo Tax and wait on hold for a good while. When I did this last year I did not get the answers to my questions.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5421