TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo tax deluxe is wonderful with small business I prepared my taxes with turbo tax. I am very happy with the program. I am not accountant but with the help of this program I was able to file my own taxes before time.
Date published: 2021-03-21
Rated 2 out of 5 by from It's irritatingly slow This has got to be the worst experience I had filing with Turbo Tax. My screen would continue to get frozen. The UI/UX and the code needs a lot of improvement. I'd check the inspector tool and I see all the console.logs and the network requests keeps telling me it failed. Whenever I had to make edit to webull info, I wanted to destroy this website. PLEASE for GOD'S SAKE. FIX THIS! THANK YOU!
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It's solid for a beginner thank you for making this easy
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo is very good Able to go through and just fill in the information and its' done.
Date published: 2021-03-21
Rated 2 out of 5 by from They're trying, but still clunky and inaccurate Cons: 1) I've been filing with TT since 2013, yet they claim this is only 6th year with them? 2) My state has many stipulations and oddities from other states, and they still seem to not get some info right for what I need to fill out versus what the system requires to fill out. It would be nice if I realized I didn't need a certain form after all that I could do a simple delete. I ended up "starting all over" this year to get rid of it. 3) Recently was told by TT that I didn't qualify for a credit with my state, and it turns out I actually DO. 4) Price has sky-rocketed! Why are they charging $50 for state, even after all the many pushes to get you to pay $60 for Deluxe? The $110 I was charged does not meet the quality it should. Pros: 1) They do tend to get EVERYTHING for deductions - other service providers always calculate my tax returns to be lower than what TT comes up with 2) OVERALL user interface is friendly, only a few things here and there need changes. 3) Updates on returns transmissions via text/email and direct depositing is pretty slick
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome Love the help buttons. Should of used turbo tax 25 years ago. It is very well paced. Loved it.
Date published: 2021-03-21
Rated 4 out of 5 by from Easy to use in most cases The software makes filing in most simple cases easy. I had a situation where I had to go into the forms section, find a line, click the line, then go back out to step by step in order to actually continue the process but my situation was uncommon. Most years Turbo Tax makes filing quick and relatively pain-free.
Date published: 2021-03-21
Rated 5 out of 5 by from Thumbs Up I had my doubts. The tough things were made simple with Turbo Tax.
Date published: 2021-03-21
Rated 4 out of 5 by from Great experience Easy to use. Wish there was a way to attach PDFs of certificates to the documents.
Date published: 2021-03-21
Rated 3 out of 5 by from used for years this year not good having trouble filing i keep getting rejected
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5392
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo tax deluxe is wonderful with small business I prepared my taxes with turbo tax. I am very happy with the program. I am not accountant but with the help of this program I was able to file my own taxes before time.
Date published: 2021-03-21
Rated 2 out of 5 by from It's irritatingly slow This has got to be the worst experience I had filing with Turbo Tax. My screen would continue to get frozen. The UI/UX and the code needs a lot of improvement. I'd check the inspector tool and I see all the console.logs and the network requests keeps telling me it failed. Whenever I had to make edit to webull info, I wanted to destroy this website. PLEASE for GOD'S SAKE. FIX THIS! THANK YOU!
Date published: 2021-03-21
Rated 5 out of 5 by from Awesome It's solid for a beginner thank you for making this easy
Date published: 2021-03-21
Rated 4 out of 5 by from Turbo is very good Able to go through and just fill in the information and its' done.
Date published: 2021-03-21
Rated 2 out of 5 by from They're trying, but still clunky and inaccurate Cons: 1) I've been filing with TT since 2013, yet they claim this is only 6th year with them? 2) My state has many stipulations and oddities from other states, and they still seem to not get some info right for what I need to fill out versus what the system requires to fill out. It would be nice if I realized I didn't need a certain form after all that I could do a simple delete. I ended up "starting all over" this year to get rid of it. 3) Recently was told by TT that I didn't qualify for a credit with my state, and it turns out I actually DO. 4) Price has sky-rocketed! Why are they charging $50 for state, even after all the many pushes to get you to pay $60 for Deluxe? The $110 I was charged does not meet the quality it should. Pros: 1) They do tend to get EVERYTHING for deductions - other service providers always calculate my tax returns to be lower than what TT comes up with 2) OVERALL user interface is friendly, only a few things here and there need changes. 3) Updates on returns transmissions via text/email and direct depositing is pretty slick
Date published: 2021-03-21
Rated 5 out of 5 by from Turbo tax is awesome Love the help buttons. Should of used turbo tax 25 years ago. It is very well paced. Loved it.
Date published: 2021-03-21
Rated 4 out of 5 by from Easy to use in most cases The software makes filing in most simple cases easy. I had a situation where I had to go into the forms section, find a line, click the line, then go back out to step by step in order to actually continue the process but my situation was uncommon. Most years Turbo Tax makes filing quick and relatively pain-free.
Date published: 2021-03-21
Rated 5 out of 5 by from Thumbs Up I had my doubts. The tough things were made simple with Turbo Tax.
Date published: 2021-03-21
Rated 4 out of 5 by from Great experience Easy to use. Wish there was a way to attach PDFs of certificates to the documents.
Date published: 2021-03-21
Rated 3 out of 5 by from used for years this year not good having trouble filing i keep getting rejected
Date published: 2021-03-21
All TurboTax® Offerings Reviews - Page 5392