TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Tax Process very self explanatory The process was clear, had to call customer service but the sevice rep stayed on the phone with me for 25 minutes. WHAT A GEM!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is alsome. No just to review calations. This made doing taxes much easier.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy I have used Turbo Tax for years. It is so easy and straight forward. Makes filing stress free.
Date published: 2021-03-23
Rated 5 out of 5 by from Great Customer Service First time filing taxes and had them rejected. I had gotten very frustrated but one of their customer service members called to help me without me even asking. I wish I had gotten her name but she was very sweet, friendly, and helpful. Its a pretty easy website to use and navigate through even for newer users.
Date published: 2021-03-23
Rated 5 out of 5 by from 3d year return I completed and efiled my fed and state return in one afternoon. I like the extras of their benefits plus free edition package for 30$. My tax forms were not complicated, but i appreciated their pop up questions that ensured i got the most credits possible. Based on my experience with the 2018 and 2019 returns, i expect no problems with the unusual qualities of 2020 exemptions.
Date published: 2021-03-23
Rated 5 out of 5 by from Awsome Tyler the expert was amazing, he clearly know his stuff im thankful
Date published: 2021-03-23
Rated 5 out of 5 by from Another year, another awesome return Turbotax has never lead me astray and I've been using TurboTax for almost two decades!
Date published: 2021-03-23
Rated 4 out of 5 by from Problems/bugs made the process 10x longer this yr This year I sold and bought a house plus a refinance. TT Premier CD edition had bugs/problems with the IRS forms and did not calculate deductible interest correctly. After hours of trying to find a workaround and consulting forums, calling helpline etc I'm unclear if it was the IRS forms or a TT issue. A little disappointed as I've used TT for 15+ years without problems
Date published: 2021-03-23
Rated 3 out of 5 by from I hate advertisments inside Turbo TAX Don't try to keep trying to get me to "Upgrade" I picked which one I wanted when I started. I felt like I was having to see a commercial for TurboTax while using it. GRRRRRRRRRR
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent This was easy for my first time and TurboTax made it easy......
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5390
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Tax Process very self explanatory The process was clear, had to call customer service but the sevice rep stayed on the phone with me for 25 minutes. WHAT A GEM!
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo tax is alsome. No just to review calations. This made doing taxes much easier.
Date published: 2021-03-23
Rated 5 out of 5 by from So easy I have used Turbo Tax for years. It is so easy and straight forward. Makes filing stress free.
Date published: 2021-03-23
Rated 5 out of 5 by from Great Customer Service First time filing taxes and had them rejected. I had gotten very frustrated but one of their customer service members called to help me without me even asking. I wish I had gotten her name but she was very sweet, friendly, and helpful. Its a pretty easy website to use and navigate through even for newer users.
Date published: 2021-03-23
Rated 5 out of 5 by from 3d year return I completed and efiled my fed and state return in one afternoon. I like the extras of their benefits plus free edition package for 30$. My tax forms were not complicated, but i appreciated their pop up questions that ensured i got the most credits possible. Based on my experience with the 2018 and 2019 returns, i expect no problems with the unusual qualities of 2020 exemptions.
Date published: 2021-03-23
Rated 5 out of 5 by from Awsome Tyler the expert was amazing, he clearly know his stuff im thankful
Date published: 2021-03-23
Rated 5 out of 5 by from Another year, another awesome return Turbotax has never lead me astray and I've been using TurboTax for almost two decades!
Date published: 2021-03-23
Rated 4 out of 5 by from Problems/bugs made the process 10x longer this yr This year I sold and bought a house plus a refinance. TT Premier CD edition had bugs/problems with the IRS forms and did not calculate deductible interest correctly. After hours of trying to find a workaround and consulting forums, calling helpline etc I'm unclear if it was the IRS forms or a TT issue. A little disappointed as I've used TT for 15+ years without problems
Date published: 2021-03-23
Rated 3 out of 5 by from I hate advertisments inside Turbo TAX Don't try to keep trying to get me to "Upgrade" I picked which one I wanted when I started. I felt like I was having to see a commercial for TurboTax while using it. GRRRRRRRRRR
Date published: 2021-03-23
Rated 5 out of 5 by from Excellent This was easy for my first time and TurboTax made it easy......
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5390