TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Great!! Easy to use!! Recommend Really helpful and easy to navigate!! Will not be paying h&r block again! I’m a turbotax patron!
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is the way to go! Was very focussed and determined to get me as much money back as possible, very reliable and answered all questions I had and made the process very easy and quick.
Date published: 2022-03-08
Rated 5 out of 5 by from AWESOME AND EASY!! I have been with TurboTax for at least 7 years and using them to file my taxes have become easier every year. I love how easy it is to quickly maneuver through the lines of the 1040. Best of all it is free!
Date published: 2022-03-08
Rated 5 out of 5 by from Jerry This was my first year of letting Turbotax do them for me. This is my way to go in the future.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is great. Don't ever have a problem filing my taxes on turbotax, has been 8 years thus far.
Date published: 2022-03-08
Rated 5 out of 5 by from turbotax is amazing I will refer people and hopefully, they use it as well
Date published: 2022-03-08
Rated 5 out of 5 by from Costco Purchased Premier for Crypto This was easy to add robinhood login for the crypto purchases and sales.
Date published: 2022-03-08
Rated 5 out of 5 by from Super easy Will definitely return next year. All are needed was documents to upload.
Date published: 2022-03-08
Rated 3 out of 5 by from Need more flexibility I am not very happy this year with turbo tax. It was annoying with a few questions, that didn't explain why and gave me hard time going thru the process to finish my taxes. One of them was scheduled Y. If I win $1000, and I lose 950. Why it said that my loss can not be grader than my winnings so I wrote my loss and in the review, it was harassing me that the loss was too high. I didn't understand why? It didn't explain at least an example of how I can determine how much I can count as a loss. It was very annoying. That is why I chose just the downgrade. You guys got into my nerves. I am very frustrated and I am thinking to go thru another service to do my taxes next year. You should improve that thing if there are questions you should ask or give examples thru the process instead of at the last minute giving the customer too much pain and hard time. Secondly please be more specific in answering questions.
Date published: 2022-03-08
Rated 3 out of 5 by from I ended up running my taxes in parallel files! I have used TurboTax for over 20 years. This year, I couldn't tell if TurboTax was changing numbers or if I was mis-entering them. I ended up running a second tax file with the same information as a double check. I got both returns to have the same refund information and proceeded to file one of the returns. The transmittal failed as TurboTax instructed me that I needed to install yet another update. I saved both files and ran the update. After the update, when I reopened both files, one of them changed from receiving a refund on both federal and state returns to having a balance due on the state return! Very frustrating!
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5387
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Great!! Easy to use!! Recommend Really helpful and easy to navigate!! Will not be paying h&r block again! I’m a turbotax patron!
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax is the way to go! Was very focussed and determined to get me as much money back as possible, very reliable and answered all questions I had and made the process very easy and quick.
Date published: 2022-03-08
Rated 5 out of 5 by from AWESOME AND EASY!! I have been with TurboTax for at least 7 years and using them to file my taxes have become easier every year. I love how easy it is to quickly maneuver through the lines of the 1040. Best of all it is free!
Date published: 2022-03-08
Rated 5 out of 5 by from Jerry This was my first year of letting Turbotax do them for me. This is my way to go in the future.
Date published: 2022-03-08
Rated 5 out of 5 by from Turbotax is great. Don't ever have a problem filing my taxes on turbotax, has been 8 years thus far.
Date published: 2022-03-08
Rated 5 out of 5 by from turbotax is amazing I will refer people and hopefully, they use it as well
Date published: 2022-03-08
Rated 5 out of 5 by from Costco Purchased Premier for Crypto This was easy to add robinhood login for the crypto purchases and sales.
Date published: 2022-03-08
Rated 5 out of 5 by from Super easy Will definitely return next year. All are needed was documents to upload.
Date published: 2022-03-08
Rated 3 out of 5 by from Need more flexibility I am not very happy this year with turbo tax. It was annoying with a few questions, that didn't explain why and gave me hard time going thru the process to finish my taxes. One of them was scheduled Y. If I win $1000, and I lose 950. Why it said that my loss can not be grader than my winnings so I wrote my loss and in the review, it was harassing me that the loss was too high. I didn't understand why? It didn't explain at least an example of how I can determine how much I can count as a loss. It was very annoying. That is why I chose just the downgrade. You guys got into my nerves. I am very frustrated and I am thinking to go thru another service to do my taxes next year. You should improve that thing if there are questions you should ask or give examples thru the process instead of at the last minute giving the customer too much pain and hard time. Secondly please be more specific in answering questions.
Date published: 2022-03-08
Rated 3 out of 5 by from I ended up running my taxes in parallel files! I have used TurboTax for over 20 years. This year, I couldn't tell if TurboTax was changing numbers or if I was mis-entering them. I ended up running a second tax file with the same information as a double check. I got both returns to have the same refund information and proceeded to file one of the returns. The transmittal failed as TurboTax instructed me that I needed to install yet another update. I saved both files and ran the update. After the update, when I reopened both files, one of them changed from receiving a refund on both federal and state returns to having a balance due on the state return! Very frustrating!
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5387