TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome. Great opportunity and service. IT is not free however.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is Excellent to use Turbo tax made it really easy to file my taxes even with all the different things in my filing that would normally be complex to file. Thanks turbotax for a great tax filing program. Keep up the great work and user friendly tax preparation platform.
Date published: 2021-03-23
Rated 2 out of 5 by from Easy but also sneaky Filing with Turbo Tax is simple, but they will add charges to your use of their service without making it clear. Once you add the charges, it's also complicated to remove them.
Date published: 2021-03-23
Rated 5 out of 5 by from easy tax return for free Great way to file your taxes! very easy and self explanatory.
Date published: 2021-03-23
Rated 4 out of 5 by from Just a couple glitches My return isn't simple, so it showed three problems in the software: 1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in 2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State. 3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
Date published: 2021-03-23
Rated 1 out of 5 by from Awful Has caused me more stress than anything I have ever had to deal with
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great First time I have used Turbo Tax was very user friendly and accurate.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is so simple and userfriendly! I love it. I always get so nervous about doing my taxes on my own, but TurboTax makes it so easy. I love it!
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX DELUXE Could have had a better explanation for the CARES act and how to answer the RMD question. I had to search online to get the answer.
Date published: 2021-03-23
Rated 3 out of 5 by from Very confusing follow-up questions This is my second year using turbo tax, but my first since renting out my previous home. When it brought up items saying I should fill in xyz, it gave very little context and I felt like I was almost guessing on some of the answers. I answered as honestly as I could and reviewed the document after; that said, the lack of information felt like an uphill battle.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5379
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbo Tax is awesome. Great opportunity and service. IT is not free however.
Date published: 2021-03-23
Rated 5 out of 5 by from Turbotax is Excellent to use Turbo tax made it really easy to file my taxes even with all the different things in my filing that would normally be complex to file. Thanks turbotax for a great tax filing program. Keep up the great work and user friendly tax preparation platform.
Date published: 2021-03-23
Rated 2 out of 5 by from Easy but also sneaky Filing with Turbo Tax is simple, but they will add charges to your use of their service without making it clear. Once you add the charges, it's also complicated to remove them.
Date published: 2021-03-23
Rated 5 out of 5 by from easy tax return for free Great way to file your taxes! very easy and self explanatory.
Date published: 2021-03-23
Rated 4 out of 5 by from Just a couple glitches My return isn't simple, so it showed three problems in the software: 1) It didn't ask for the IP-PIN, I had to go to forms mode to put it in 2) No state tax in WA, but it insists on loading CA, and asks repeatedly for me to do State. 3) It asks for K-1 info that the trust doesn't report to me, namely the amount of the trusts dividends that are US, and the amount that's foreign. Since I do the trust, I could find the info.
Date published: 2021-03-23
Rated 1 out of 5 by from Awful Has caused me more stress than anything I have ever had to deal with
Date published: 2021-03-23
Rated 5 out of 5 by from Turbo Tax is great First time I have used Turbo Tax was very user friendly and accurate.
Date published: 2021-03-23
Rated 5 out of 5 by from TurboTax is so simple and userfriendly! I love it. I always get so nervous about doing my taxes on my own, but TurboTax makes it so easy. I love it!
Date published: 2021-03-23
Rated 4 out of 5 by from TURBO TAX DELUXE Could have had a better explanation for the CARES act and how to answer the RMD question. I had to search online to get the answer.
Date published: 2021-03-23
Rated 3 out of 5 by from Very confusing follow-up questions This is my second year using turbo tax, but my first since renting out my previous home. When it brought up items saying I should fill in xyz, it gave very little context and I felt like I was almost guessing on some of the answers. I answered as honestly as I could and reviewed the document after; that said, the lack of information felt like an uphill battle.
Date published: 2021-03-23
All TurboTax® Offerings Reviews - Page 5379