TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Taxmom1 Awesome way to file & the additional help was needed
Date published: 2021-04-13
Rated 1 out of 5 by from E-file not supported for 1040X Form. After experiencing the software date error loop when trying to e-file a 1040X for tax year 2019 and a lot of googling, learned that the Turbo Tax will not support filing an amended return in 2021 for tax year 2019. My only option now is to pay a tax preparer to e-file. I'm very unhappy with TT and plan to go with a professional next year. It does not cost that much more than this software and the responsibility of making an error will not be on me.
Date published: 2021-04-13
Rated 5 out of 5 by from its easy and awesome it was very good. I would recommend it and will be using again for a 9th year
Date published: 2021-04-13
Rated 4 out of 5 by from Great! easy to use. price is right. I'll continue to use turbotax
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is amazing! Thank you. It was super easy and super free. User friendly site.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax was good but left some unanswered questions and doubt in my mind. Questions on capital gains were vague and unsettling. I couldn't relate the information among my 1099B, your Turbo Tax questions and the IRS forms (Schedule D and form 8949)
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax good Minimum difficulty issues using the app. The hardest part is gathering the forms and other information.
Date published: 2021-04-13
Rated 2 out of 5 by from Hidden* Fees Make Product Expensive I was lured in with the promise of filing my taxes for free, and it was only when I got to the end did I find out that I had to pay for the deluxe version in order to file. By that point, you've already filled everything out, so it's either pay the upgrade charge, or go to start back at square one on another site. Not only is it a $60 upgrade charge, there's an additional $50 to file your state taxes. The best part of it all is you can choose to just have them take that fee directly out of your refund, EXCEPT they charge an ADDITIONAL $40 for a processing fee. Sure it was easy to fill out, but when you're on a tight budget, and you get thrown unknown costs, it makes things more stressful. I should have just filed with TaxFreeUSA, because I'd know I'd only have a $15 charge to file for state, and everything else is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Through and Accurate I worked with several online agents to get help with a complicated tax return. They were exceptional.
Date published: 2021-04-13
Rated 5 out of 5 by from Very Helpful I thought it would be a scary process but Turbotax made it very user friendly and easy to manage. Will always do my taxes through Turbo!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5374
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Taxmom1 Awesome way to file & the additional help was needed
Date published: 2021-04-13
Rated 1 out of 5 by from E-file not supported for 1040X Form. After experiencing the software date error loop when trying to e-file a 1040X for tax year 2019 and a lot of googling, learned that the Turbo Tax will not support filing an amended return in 2021 for tax year 2019. My only option now is to pay a tax preparer to e-file. I'm very unhappy with TT and plan to go with a professional next year. It does not cost that much more than this software and the responsibility of making an error will not be on me.
Date published: 2021-04-13
Rated 5 out of 5 by from its easy and awesome it was very good. I would recommend it and will be using again for a 9th year
Date published: 2021-04-13
Rated 4 out of 5 by from Great! easy to use. price is right. I'll continue to use turbotax
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is amazing! Thank you. It was super easy and super free. User friendly site.
Date published: 2021-04-13
Rated 4 out of 5 by from Turbo Tax is OK Turbo Tax was good but left some unanswered questions and doubt in my mind. Questions on capital gains were vague and unsettling. I couldn't relate the information among my 1099B, your Turbo Tax questions and the IRS forms (Schedule D and form 8949)
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax good Minimum difficulty issues using the app. The hardest part is gathering the forms and other information.
Date published: 2021-04-13
Rated 2 out of 5 by from Hidden* Fees Make Product Expensive I was lured in with the promise of filing my taxes for free, and it was only when I got to the end did I find out that I had to pay for the deluxe version in order to file. By that point, you've already filled everything out, so it's either pay the upgrade charge, or go to start back at square one on another site. Not only is it a $60 upgrade charge, there's an additional $50 to file your state taxes. The best part of it all is you can choose to just have them take that fee directly out of your refund, EXCEPT they charge an ADDITIONAL $40 for a processing fee. Sure it was easy to fill out, but when you're on a tight budget, and you get thrown unknown costs, it makes things more stressful. I should have just filed with TaxFreeUSA, because I'd know I'd only have a $15 charge to file for state, and everything else is free.
Date published: 2021-04-13
Rated 5 out of 5 by from Turbo Tax is Through and Accurate I worked with several online agents to get help with a complicated tax return. They were exceptional.
Date published: 2021-04-13
Rated 5 out of 5 by from Very Helpful I thought it would be a scary process but Turbotax made it very user friendly and easy to manage. Will always do my taxes through Turbo!
Date published: 2021-04-13
All TurboTax® Offerings Reviews - Page 5374