TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from The ease of TurboTax Years ago I did my own taxes but aunt as well as I used TurboTax, no I do not have to use schedule C in my mind cannot keep up with all the new laws it was just easier to hand them over to a TurboTax agent.
Date published: 2022-03-08
Rated 3 out of 5 by from INTUIT Account (Recovery) Now Required I have used Turbo Tax for over 15 years. New this year was that if you downloaded Banking or Broker Stock Trades, such as from Wells Fargo Schwab, Fidelity, TD Ameritrade, etc. - You had to sign into your INTUIT account when you selected a second download. I have not used my old INTUIT account in like 10 years, since it was not required for anything in the past. Further, I have moved several times in the last 10 years, and both my INTUIT account email and phone number had changed. This made account recovery or even creating a new account an extreme hassle. Took 3 days and 3 phone calls and waiting to get this resolved GET THIS - Old INTUIT accounts can ONLY be recovered by the "Account Recovery Team" and they do not accept phone calls !!! Took forever and was a ridiculous hassle
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax fits my needs I am retired with fairly simple return requirements. For me, the Deluxe worked fine., Only issue was finding a way to print the STATE tax forms to be submitted, without printing the Federal tax forms. A previous on-line comments was helpful.
Date published: 2022-03-08
Rated 5 out of 5 by from Good service Helpful links and directions. Made doing taxes easy
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax must provide Tax Computation Worksheets 1. TurboTax must provide the Tax Computation Worksheets (TCW) used to calculate Lines 44 and 46 on Schedule D Tax Worksheet. This is now kept hidden as an "internally caculated figure. Disgraceful! All professional tax software provides TCW. 2. When I call TT for support, the computer-generated menu assumes I am using the "free tax program" and says I either have to pay for help or they will disconnect. Also disgraceful.
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax Review For the first time in many years, Turbo Tax had some surprising glitches. I worked with an on-line individual and got them worked out. I will continue to use Turbo Tax but their performance this year was disappointing.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax was amazing and easy! Super easy to file and didn’t take long what so ever! My filing expert was definitely and expert and was so kind to me!
Date published: 2022-03-08
Rated 5 out of 5 by from 10 years of use - Best Service Ever User Friendly, Easy to read and follow prompts. If you still aren't understanding what the screen is asking, they have EASY to use hyperlinks. I have never seen such a user friendly, clean and beautiful interface. After probably 10 years of using Turbo Tax, I have found no reason to NOT use them. Even amending my return last year was super easy!
Date published: 2022-03-08
Rated 5 out of 5 by from so easy to use!! step by step instructions made it so easy to file my taxes. as soon as i got stuck linda the tax expert was right there to walk me through the whole process and helped me fix my problem so that i could e-file my taxes.
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax is okay. Federal forms okay to e-file. Colorado State tax forms can only be mailed. An e-file option is noted on the Colorado revenue site, but Turbo is not supported.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5359
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from The ease of TurboTax Years ago I did my own taxes but aunt as well as I used TurboTax, no I do not have to use schedule C in my mind cannot keep up with all the new laws it was just easier to hand them over to a TurboTax agent.
Date published: 2022-03-08
Rated 3 out of 5 by from INTUIT Account (Recovery) Now Required I have used Turbo Tax for over 15 years. New this year was that if you downloaded Banking or Broker Stock Trades, such as from Wells Fargo Schwab, Fidelity, TD Ameritrade, etc. - You had to sign into your INTUIT account when you selected a second download. I have not used my old INTUIT account in like 10 years, since it was not required for anything in the past. Further, I have moved several times in the last 10 years, and both my INTUIT account email and phone number had changed. This made account recovery or even creating a new account an extreme hassle. Took 3 days and 3 phone calls and waiting to get this resolved GET THIS - Old INTUIT accounts can ONLY be recovered by the "Account Recovery Team" and they do not accept phone calls !!! Took forever and was a ridiculous hassle
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax fits my needs I am retired with fairly simple return requirements. For me, the Deluxe worked fine., Only issue was finding a way to print the STATE tax forms to be submitted, without printing the Federal tax forms. A previous on-line comments was helpful.
Date published: 2022-03-08
Rated 5 out of 5 by from Good service Helpful links and directions. Made doing taxes easy
Date published: 2022-03-08
Rated 3 out of 5 by from TurboTax must provide Tax Computation Worksheets 1. TurboTax must provide the Tax Computation Worksheets (TCW) used to calculate Lines 44 and 46 on Schedule D Tax Worksheet. This is now kept hidden as an "internally caculated figure. Disgraceful! All professional tax software provides TCW. 2. When I call TT for support, the computer-generated menu assumes I am using the "free tax program" and says I either have to pay for help or they will disconnect. Also disgraceful.
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax Review For the first time in many years, Turbo Tax had some surprising glitches. I worked with an on-line individual and got them worked out. I will continue to use Turbo Tax but their performance this year was disappointing.
Date published: 2022-03-08
Rated 5 out of 5 by from TurboTax was amazing and easy! Super easy to file and didn’t take long what so ever! My filing expert was definitely and expert and was so kind to me!
Date published: 2022-03-08
Rated 5 out of 5 by from 10 years of use - Best Service Ever User Friendly, Easy to read and follow prompts. If you still aren't understanding what the screen is asking, they have EASY to use hyperlinks. I have never seen such a user friendly, clean and beautiful interface. After probably 10 years of using Turbo Tax, I have found no reason to NOT use them. Even amending my return last year was super easy!
Date published: 2022-03-08
Rated 5 out of 5 by from so easy to use!! step by step instructions made it so easy to file my taxes. as soon as i got stuck linda the tax expert was right there to walk me through the whole process and helped me fix my problem so that i could e-file my taxes.
Date published: 2022-03-08
Rated 3 out of 5 by from Turbo Tax is okay. Federal forms okay to e-file. Colorado State tax forms can only be mailed. An e-file option is noted on the Colorado revenue site, but Turbo is not supported.
Date published: 2022-03-08
All TurboTax® Offerings Reviews - Page 5359