TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Go to service I use turbo tax every time…easy…not expensive and has been reliable for years!! Will continue to use them to prepare all my refunds
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Business Experience I had trouble with one of the supplemental forms and had to mail the return rather than email it. The TurboTax employee who helped me was very professional and did all she could. I'm sure she put notes in my account file. I hope this is fixed for next year.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax! Great support and easy to use tax package. I have used this product a number of years and plan to continue using it in the future.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is amazing and easy I've used it for years and it is still the best. Willl continue next year.
Date published: 2022-03-09
Rated 5 out of 5 by from TURBOTAX IS AWESOME TURBOTAX IS SO SMOOTH... I ENJOYED THE PROCESS. YEA!!!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo taxes great It was stress free they made sure things was right for me
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax is good but expensive TurboTax is a very good and easy to use product, however unfairly expensive for very small businesses. Pricing should be on tiers based on employee numbers.
Date published: 2022-03-09
Rated 4 out of 5 by from Generally good, but.... I have used Turbo Tax for a number of years, and have always found it useful and helpful, but this year is the first year I have been able to file electronically. There was no mention in Turbo Tax filing info that there would be significant cost to e-filing as opposed to printing and mailing. I find this lack of info prior to filing to be unacceptable. No informed consent or choice until the last actions.
Date published: 2022-03-09
Rated 2 out of 5 by from Buggy The auto-updater for 2021 version did not work if you don't install the downloaded version on the boot drive C:. So if you save and then return to TT later, you'll get stuck in an endless loop of "Microsoft Installer error 1630". Even downloading the manual update rarely worked for me. Previous years supported installation on alternate drives. Eventually I uninstalled TT and reinstalled on drive C:, luckily the uninstall process did not delete the saved tax file so I did not have to start from scratch. On a positive note, TT flagged an error on my K-1 schedules where I did not enter ordinary business income on K-1 schedule A, because despite having checked all the questionnaire boxes TT did not open up the box where you enter the business income, and the help screen was useless. Eventually by comparing the K-1 schedule A worksheet with last year's, I was able to figure out where I should have entered the income. That saved my about $7500 in taxes, LOL, so my disappointment with this year's TT was greatly mitigated.
Date published: 2022-03-09
Rated 5 out of 5 by from Couldn't have done it without TurboTax! The step by step process allowed me to enter all needed information and easy to go back to review. I used both the live and online service for questions and responses were very quick and helpful..
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5294
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Go to service I use turbo tax every time…easy…not expensive and has been reliable for years!! Will continue to use them to prepare all my refunds
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax Business Experience I had trouble with one of the supplemental forms and had to mail the return rather than email it. The TurboTax employee who helped me was very professional and did all she could. I'm sure she put notes in my account file. I hope this is fixed for next year.
Date published: 2022-03-09
Rated 5 out of 5 by from TurboTax! Great support and easy to use tax package. I have used this product a number of years and plan to continue using it in the future.
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo tax is amazing and easy I've used it for years and it is still the best. Willl continue next year.
Date published: 2022-03-09
Rated 5 out of 5 by from TURBOTAX IS AWESOME TURBOTAX IS SO SMOOTH... I ENJOYED THE PROCESS. YEA!!!
Date published: 2022-03-09
Rated 5 out of 5 by from Turbo taxes great It was stress free they made sure things was right for me
Date published: 2022-03-09
Rated 4 out of 5 by from TurboTax is good but expensive TurboTax is a very good and easy to use product, however unfairly expensive for very small businesses. Pricing should be on tiers based on employee numbers.
Date published: 2022-03-09
Rated 4 out of 5 by from Generally good, but.... I have used Turbo Tax for a number of years, and have always found it useful and helpful, but this year is the first year I have been able to file electronically. There was no mention in Turbo Tax filing info that there would be significant cost to e-filing as opposed to printing and mailing. I find this lack of info prior to filing to be unacceptable. No informed consent or choice until the last actions.
Date published: 2022-03-09
Rated 2 out of 5 by from Buggy The auto-updater for 2021 version did not work if you don't install the downloaded version on the boot drive C:. So if you save and then return to TT later, you'll get stuck in an endless loop of "Microsoft Installer error 1630". Even downloading the manual update rarely worked for me. Previous years supported installation on alternate drives. Eventually I uninstalled TT and reinstalled on drive C:, luckily the uninstall process did not delete the saved tax file so I did not have to start from scratch. On a positive note, TT flagged an error on my K-1 schedules where I did not enter ordinary business income on K-1 schedule A, because despite having checked all the questionnaire boxes TT did not open up the box where you enter the business income, and the help screen was useless. Eventually by comparing the K-1 schedule A worksheet with last year's, I was able to figure out where I should have entered the income. That saved my about $7500 in taxes, LOL, so my disappointment with this year's TT was greatly mitigated.
Date published: 2022-03-09
Rated 5 out of 5 by from Couldn't have done it without TurboTax! The step by step process allowed me to enter all needed information and easy to go back to review. I used both the live and online service for questions and responses were very quick and helpful..
Date published: 2022-03-09
All TurboTax® Offerings Reviews - Page 5294