TURBOTAX CUSTOMER REVIEWS
TurboTax Deluxe Reviews
TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.
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Rated 5 out of 5 by
zbra007 from
Awesome!
This worked out so well! DANIELLE was such a rock star
Date published: 2022-03-03
Rated 1 out of 5 by
allthenamesitriedaretaken from
BE CAREFUL
When upgrade they don't tell you that filing state taxes is no longer free. It's not apparent at all. Then when you go to check out suddenly you have to pay to file your state taxes that would have been free with the free filing option. So upgrading isn't really an upgrade because the benefits included in the previous filing option are not available.
Date published: 2022-03-03
Rated 3 out of 5 by
Johnpoop from
Almost works as designed
It took over 2 hours to eliminate the Child Tax Credit form 8812. End fix was to remove the $ TT wrongly placed in the form. My personal info indicate 0 dependents.
Date published: 2022-03-03
Rated 3 out of 5 by
Sirin45 from
E-file is a disappointment.
I would love to give Turbotax five stars, but as usual, the very end of the process is the most disappointing: E-file doesn't work; I tried to get help for E-file but all I got was a circular prompt with NO phone number under a heading of 'call this number'. I finally gave up on E-file even though my AGI was exactly as recorded on the IRS web site and the "Pin" numbers Turbo prompted me to create were consider invalid. Anyway, I went ahead and printed everything and will go through the 20th century paper submit. Even that remains confusing. The only way to actually print is to view the documents under Adobe and then manually print from Adobe. I've used Turbotax for almost 30 years and every year the denouement is disappointment. This year is no different.
Date published: 2022-03-03
Rated 5 out of 5 by
Dickie13 from
Great product
Very easy product to use and very comprehensive for a lot of returns.
Date published: 2022-03-03
Rated 5 out of 5 by
Kaylw from
Turbo Tax tax tax tax tax tax
Turbo Tax was easy to work with, until I got to the review. It wanted more characters than I wanted to enter!
Date published: 2022-03-03
Rated 4 out of 5 by
Raymond54 from
Turbotax for years
I usually give a 5 star review because I love Turbotax but I updated to the "live professional" and it was frustrating. I tried the "text" option to ask a simple question. I was disconnected twice and then transferred to twice (three people total). The first person just sent me an article to read which is not why I bought the "talk to a live person" option. I did finally get my question answered but not worth the time. Next year I will go back to the regular Turbotax.
Date published: 2022-03-03
Rated 5 out of 5 by
ricci166 from
Great Turbo Tax
I have used Turbo Tax for many years and have never had an issue. I definitely would recommend this product
Date published: 2022-03-03
Rated 5 out of 5 by
GHR64 from
Excellent
Simple, specific question-based format enables us to provide the right tax information the right way. It makes a potentially complicated task simple. It asks all the right questions, preventing us from missing important items.
Date published: 2022-03-03
Rated 5 out of 5 by
Kayk55 from
Great experience!
Amy was great, so knowledgeable and fast ! She was very helpful!
All TurboTax® Offerings Reviews - Page 5294
Date published: 2022-03-03
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Sort by
Narrow your results
Narrow your results
Select all that apply to find reviewers similar to you.
Life Changes
Prior year tax prep
Married life
Own a home
Kids
Own a business
Student
Filter by product
TurboTax Online
TurboTax Live
TurboTax CD/Download
TurboTax Full Service
Rated 5 out of 5 by
zbra007 from
Awesome!
This worked out so well! DANIELLE was such a rock star
Date published: 2022-03-03
Rated 1 out of 5 by
allthenamesitriedaretaken from
BE CAREFUL
When upgrade they don't tell you that filing state taxes is no longer free. It's not apparent at all. Then when you go to check out suddenly you have to pay to file your state taxes that would have been free with the free filing option. So upgrading isn't really an upgrade because the benefits included in the previous filing option are not available.
Date published: 2022-03-03
Rated 3 out of 5 by
Johnpoop from
Almost works as designed
It took over 2 hours to eliminate the Child Tax Credit form 8812. End fix was to remove the $ TT wrongly placed in the form. My personal info indicate 0 dependents.
Date published: 2022-03-03
Rated 3 out of 5 by
Sirin45 from
E-file is a disappointment.
I would love to give Turbotax five stars, but as usual, the very end of the process is the most disappointing: E-file doesn't work; I tried to get help for E-file but all I got was a circular prompt with NO phone number under a heading of 'call this number'. I finally gave up on E-file even though my AGI was exactly as recorded on the IRS web site and the "Pin" numbers Turbo prompted me to create were consider invalid. Anyway, I went ahead and printed everything and will go through the 20th century paper submit. Even that remains confusing. The only way to actually print is to view the documents under Adobe and then manually print from Adobe. I've used Turbotax for almost 30 years and every year the denouement is disappointment. This year is no different.
Date published: 2022-03-03
Rated 5 out of 5 by
Dickie13 from
Great product
Very easy product to use and very comprehensive for a lot of returns.
Date published: 2022-03-03
Rated 5 out of 5 by
Kaylw from
Turbo Tax tax tax tax tax tax
Turbo Tax was easy to work with, until I got to the review. It wanted more characters than I wanted to enter!
Date published: 2022-03-03
Rated 4 out of 5 by
Raymond54 from
Turbotax for years
I usually give a 5 star review because I love Turbotax but I updated to the "live professional" and it was frustrating. I tried the "text" option to ask a simple question. I was disconnected twice and then transferred to twice (three people total). The first person just sent me an article to read which is not why I bought the "talk to a live person" option. I did finally get my question answered but not worth the time. Next year I will go back to the regular Turbotax.
Date published: 2022-03-03
Rated 5 out of 5 by
ricci166 from
Great Turbo Tax
I have used Turbo Tax for many years and have never had an issue. I definitely would recommend this product
Date published: 2022-03-03
Rated 5 out of 5 by
GHR64 from
Excellent
Simple, specific question-based format enables us to provide the right tax information the right way. It makes a potentially complicated task simple. It asks all the right questions, preventing us from missing important items.
Date published: 2022-03-03
Rated 5 out of 5 by
Kayk55 from
Great experience!
Amy was great, so knowledgeable and fast ! She was very helpful!
All TurboTax® Offerings Reviews - Page 5294
Date published: 2022-03-03