TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 5 out of 5 by from Jaclyn is awesome!!! It was my first year as a business owner and i had a W2 from my previous employer. Jaclyn is awesome and I will definitely use TurboTax full service again
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax made this easy The live expert was extremely helpful. In light of 2019 back up of processing, the e-file was rejected due to2019 AGI not matching. She walked through with ease on how to adjust and I e-filed 2020 as 2019 still catches up.
Date published: 2021-04-23
Rated 4 out of 5 by from Saves time If you trade stocks often, this tool is a must have.
Date published: 2021-04-23
Rated 2 out of 5 by from Tried to add more and more charges Throughout the process I had to decline adding extra items multiple time. It also tried to charge 45 dollars to pay turbo tax using the refund rather than just a card.
Date published: 2021-04-23
Rated 4 out of 5 by from Problem with expiration dates for Illinois IDs The actual given expiration date on the ID was 99/99/9999, but TurboTax's error-checker flagged this and wouldn't let me enter it. So I had to enter a bogus date to let me go on.
Date published: 2021-04-23
Rated 5 out of 5 by from Very user friendly software. Very user friendly software and excellent customer service.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy filing. Always confident filing through TurboTax. I recommend it.
Date published: 2021-04-23
Rated 5 out of 5 by from My expert was excellent My taxes got too complicated to do myself and I was very happy with my tax expert and all of her help. She was able to walk me through it and explain everything well.
Date published: 2021-04-23
Rated 5 out of 5 by from Extremely easy to use and trustworthy My experience using Turbo Tax Live was exceptional. The CPA I worked with was readily available to answer my questions and filed my return in a timely manner. I am extremely happy with the level of service I received!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax saves time Filing is ease just cost 40 bucks when the take it out of your return dont know how that works, free money
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 5259
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Jaclyn is awesome!!! It was my first year as a business owner and i had a W2 from my previous employer. Jaclyn is awesome and I will definitely use TurboTax full service again
Date published: 2021-04-23
Rated 5 out of 5 by from Turbo Tax made this easy The live expert was extremely helpful. In light of 2019 back up of processing, the e-file was rejected due to2019 AGI not matching. She walked through with ease on how to adjust and I e-filed 2020 as 2019 still catches up.
Date published: 2021-04-23
Rated 4 out of 5 by from Saves time If you trade stocks often, this tool is a must have.
Date published: 2021-04-23
Rated 2 out of 5 by from Tried to add more and more charges Throughout the process I had to decline adding extra items multiple time. It also tried to charge 45 dollars to pay turbo tax using the refund rather than just a card.
Date published: 2021-04-23
Rated 4 out of 5 by from Problem with expiration dates for Illinois IDs The actual given expiration date on the ID was 99/99/9999, but TurboTax's error-checker flagged this and wouldn't let me enter it. So I had to enter a bogus date to let me go on.
Date published: 2021-04-23
Rated 5 out of 5 by from Very user friendly software. Very user friendly software and excellent customer service.
Date published: 2021-04-23
Rated 5 out of 5 by from Easy filing. Always confident filing through TurboTax. I recommend it.
Date published: 2021-04-23
Rated 5 out of 5 by from My expert was excellent My taxes got too complicated to do myself and I was very happy with my tax expert and all of her help. She was able to walk me through it and explain everything well.
Date published: 2021-04-23
Rated 5 out of 5 by from Extremely easy to use and trustworthy My experience using Turbo Tax Live was exceptional. The CPA I worked with was readily available to answer my questions and filed my return in a timely manner. I am extremely happy with the level of service I received!
Date published: 2021-04-23
Rated 4 out of 5 by from Turbo tax saves time Filing is ease just cost 40 bucks when the take it out of your return dont know how that works, free money
Date published: 2021-04-23
All TurboTax® Offerings Reviews - Page 5259