TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is easy I found it easy all I had to do was answering the questions makes it easy.
Date published: 2021-03-22
Rated 3 out of 5 by from Fairly easy to use! The system is easy to use and self explanatory. There are a number of fees to pay, almost like paying someone to complete them for you. It is definitely NOT free!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I have use Turbo Tax for 5 years and have been happy with how fast and easy they make the process. I wouldn't do my taxes anywhere else!
Date published: 2021-03-22
Rated 5 out of 5 by from It is easy and simple Has all the latest info and updates. makes it simple
Date published: 2021-03-22
Rated 5 out of 5 by from It was pretty simple to do It was easy enough to do. I’ve used them before and came back after using others
Date published: 2021-03-22
Rated 2 out of 5 by from TurboTax is confusing Questions too confusing for a novice who doesn't know all the terms. Some blanks had information that did not correspond with paperwork.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax the go to place for American's. Patrick was a life line his assistance was excellent. He explained everything. I greatly appreciate his assistance to me.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5257
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from DOPE Its super easy to use and very easy to follow along with the provided steps.
Date published: 2021-03-22
Rated 5 out of 5 by from Excellent product I've used Turbo Tax for a number of years and look forward to using the software in the years to come.
Date published: 2021-03-22
Rated 3 out of 5 by from not as good as previous years' software I am a retired professional tax preparer. I was in private business for over 25 years. I also was a volunteer with VITA for many years and then with AARP for about 12 additional years when we moved to another state. I am well versed with tax preparation and therefore I feel qualified to comment on this year's TT. I have used TurboTax for my personal taxes for at least the last 25 years. TT FYE 2020 is the least user friendly. I ordered CD download. It would not download with the CD, so I had to use the download from the computer. Could not transfer last year's (fye 2019) information as I always have in the past. When entering information, I got "stuck" several times, had to delete and start over again. Nowhere could I find "USEFUL" help. questions asked and were not answered to the topic asked. PLEASE IMPROVE FYE 2021. I would be glad to discuss this further if you are interested. you can contact me through my email.
Date published: 2021-03-22
Rated 4 out of 5 by from turbo tax is easy I found it easy all I had to do was answering the questions makes it easy.
Date published: 2021-03-22
Rated 3 out of 5 by from Fairly easy to use! The system is easy to use and self explanatory. There are a number of fees to pay, almost like paying someone to complete them for you. It is definitely NOT free!
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax is so easy! I have use Turbo Tax for 5 years and have been happy with how fast and easy they make the process. I wouldn't do my taxes anywhere else!
Date published: 2021-03-22
Rated 5 out of 5 by from It is easy and simple Has all the latest info and updates. makes it simple
Date published: 2021-03-22
Rated 5 out of 5 by from It was pretty simple to do It was easy enough to do. I’ve used them before and came back after using others
Date published: 2021-03-22
Rated 2 out of 5 by from TurboTax is confusing Questions too confusing for a novice who doesn't know all the terms. Some blanks had information that did not correspond with paperwork.
Date published: 2021-03-22
Rated 5 out of 5 by from Turbo Tax the go to place for American's. Patrick was a life line his assistance was excellent. He explained everything. I greatly appreciate his assistance to me.
Date published: 2021-03-22
All TurboTax® Offerings Reviews - Page 5257