TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax live is fantastic. Using a TurboTax Live expert was easy and convenient. Michael was thorough and responsive.
Date published: 2021-03-24
Rated 1 out of 5 by from Endless Live nightmare Took over a month to get mu taxes submitted. Tax CPA was less than communicative through the process and usually only responded late at night. Didnt answer questions and i had no control over seeing how the process was going other than contacting the CPA. I dont think my tax situation was complicated enough to excuse it taking OVER a month to finally get my taxes submitted. I paid $450 and it was a joke. Ive been a loyal TT customer but no more. Next year, ill do it myself.
Date published: 2021-03-24
Rated 5 out of 5 by from Cheaper than Jackson Hewitt Easy, fast, affordable. They do all the hard work for you.
Date published: 2021-03-24
Rated 4 out of 5 by from Long term turbo tax customer I have used turbo tax for years but with a new college student felt I needed some guidance so used the expert to help me out. John was very helpful and have already received my refunds. My only complaint was the constant text messages and emails back and forth took way too much time in my opinion.
Date published: 2021-03-24
Rated 1 out of 5 by from Regret using this service Completely faulty. Wish I never used it. So many technical issues. They had to manually push my return through and never informed it was pushed through after I filed with another company, therefore charged twice. Do not reccomend.
Date published: 2021-03-24
Rated 5 out of 5 by from So helpful! Really had an excellent experience. I was feeling a little confused so I decided to upgrade and work with a Turbo Tax Expert. It was the best decision!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax live Was a first time user. Had completed my taxes using Turbo tax deluxe for a number of years. Had a new tax issue which I could not complete either with standard tax version or with on call help. Tax advisor was great to work with and supported with receiving my data . Will use Live version when necessary. Otherwise will use the online version of turbo tax
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax helped so much! I used this service because I was so confused on how to do things so I signed up for someone to do it for me and OMG it was a breath of greasy air and super easy!
Date published: 2021-03-24
Rated 5 out of 5 by from Great service My tax expert Kenneth was extremely helpful and knowledgeable. His biggest concern was getting me the most refund possible and doing everything correctly! Will be using this service again next year.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax was just what I needed Without TurboTax this year I doubt I could have covered all that was needed for my tax return this year
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5250
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax live is fantastic. Using a TurboTax Live expert was easy and convenient. Michael was thorough and responsive.
Date published: 2021-03-24
Rated 1 out of 5 by from Endless Live nightmare Took over a month to get mu taxes submitted. Tax CPA was less than communicative through the process and usually only responded late at night. Didnt answer questions and i had no control over seeing how the process was going other than contacting the CPA. I dont think my tax situation was complicated enough to excuse it taking OVER a month to finally get my taxes submitted. I paid $450 and it was a joke. Ive been a loyal TT customer but no more. Next year, ill do it myself.
Date published: 2021-03-24
Rated 5 out of 5 by from Cheaper than Jackson Hewitt Easy, fast, affordable. They do all the hard work for you.
Date published: 2021-03-24
Rated 4 out of 5 by from Long term turbo tax customer I have used turbo tax for years but with a new college student felt I needed some guidance so used the expert to help me out. John was very helpful and have already received my refunds. My only complaint was the constant text messages and emails back and forth took way too much time in my opinion.
Date published: 2021-03-24
Rated 1 out of 5 by from Regret using this service Completely faulty. Wish I never used it. So many technical issues. They had to manually push my return through and never informed it was pushed through after I filed with another company, therefore charged twice. Do not reccomend.
Date published: 2021-03-24
Rated 5 out of 5 by from So helpful! Really had an excellent experience. I was feeling a little confused so I decided to upgrade and work with a Turbo Tax Expert. It was the best decision!
Date published: 2021-03-24
Rated 5 out of 5 by from turbo tax live Was a first time user. Had completed my taxes using Turbo tax deluxe for a number of years. Had a new tax issue which I could not complete either with standard tax version or with on call help. Tax advisor was great to work with and supported with receiving my data . Will use Live version when necessary. Otherwise will use the online version of turbo tax
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax helped so much! I used this service because I was so confused on how to do things so I signed up for someone to do it for me and OMG it was a breath of greasy air and super easy!
Date published: 2021-03-24
Rated 5 out of 5 by from Great service My tax expert Kenneth was extremely helpful and knowledgeable. His biggest concern was getting me the most refund possible and doing everything correctly! Will be using this service again next year.
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax was just what I needed Without TurboTax this year I doubt I could have covered all that was needed for my tax return this year
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5250