TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Mostly Good Process was good, but I had difficulty getting 1040 ES forms from my initial tax expert. Eventually spoke with Elizabeth, a live tax expert. She was exceptional and resolved the glitch.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo tax for stocks is terrible First time filing taxes alone and I'll be going with CPAs from here on total shot show and I am confident many of my numbers were wrong especially since I live in Texas my whole life wouldn't let me file using my birthday so my return says I've lived in Texas 1 day in 2020 total shot show on this app I don't make alot of money but I don't want to go to prison or have to pay alot of money if I finally make something with stocks I have no idea what I did on turbo tax alot of the information was wrong I hope it won't come back to haunt me.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow. Non responsive I’d prefer to get cpa certified and a PhD in accounting before going through this process again. She was ineffective, slow to respond and proof that I’ll move on to a new service.
Date published: 2021-03-24
Rated 5 out of 5 by from Love it Its awesome. Have used it for years and it just keeps getting better.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was great fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary product and service. Very pleased. Exemplary service and professionalism on the part of my expert, Anita. The TurboTax system is easy to use. I highly recommend the process using the expert. She was very patient, gracious and professional.
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed that the Paypal discount didn't apply Getting expensive for what it is. I may as well start going to an actual accountant to get my taxes done. I have Paypal Credit and received an email saying I could save $20, but it turns out I couldn't simply because I've already been using TurboTax for the last 10+ years and I already have an ID.
Date published: 2021-03-24
Rated 5 out of 5 by from Extremely helpful! It was very easy and straightforward on what I had to do for my first time filing my taxes. Thank you all at the turbo tax team!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is a life saver for me. Turbo Tax is a life saver for me. I don't have time to keep up with the latest tax rules and regulations, so I totally depend on Turbo Tax for filing our taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is good and efficient I was very satisfied with my service and representative
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5249
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Mostly Good Process was good, but I had difficulty getting 1040 ES forms from my initial tax expert. Eventually spoke with Elizabeth, a live tax expert. She was exceptional and resolved the glitch.
Date published: 2021-03-24
Rated 1 out of 5 by from Turbo tax for stocks is terrible First time filing taxes alone and I'll be going with CPAs from here on total shot show and I am confident many of my numbers were wrong especially since I live in Texas my whole life wouldn't let me file using my birthday so my return says I've lived in Texas 1 day in 2020 total shot show on this app I don't make alot of money but I don't want to go to prison or have to pay alot of money if I finally make something with stocks I have no idea what I did on turbo tax alot of the information was wrong I hope it won't come back to haunt me.
Date published: 2021-03-24
Rated 1 out of 5 by from Slow. Non responsive I’d prefer to get cpa certified and a PhD in accounting before going through this process again. She was ineffective, slow to respond and proof that I’ll move on to a new service.
Date published: 2021-03-24
Rated 5 out of 5 by from Love it Its awesome. Have used it for years and it just keeps getting better.
Date published: 2021-03-24
Rated 5 out of 5 by from Awesome It was great fast and easy !!!!!!!!!!!!!!!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Exemplary product and service. Very pleased. Exemplary service and professionalism on the part of my expert, Anita. The TurboTax system is easy to use. I highly recommend the process using the expert. She was very patient, gracious and professional.
Date published: 2021-03-24
Rated 1 out of 5 by from Disappointed that the Paypal discount didn't apply Getting expensive for what it is. I may as well start going to an actual accountant to get my taxes done. I have Paypal Credit and received an email saying I could save $20, but it turns out I couldn't simply because I've already been using TurboTax for the last 10+ years and I already have an ID.
Date published: 2021-03-24
Rated 5 out of 5 by from Extremely helpful! It was very easy and straightforward on what I had to do for my first time filing my taxes. Thank you all at the turbo tax team!
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is a life saver for me. Turbo Tax is a life saver for me. I don't have time to keep up with the latest tax rules and regulations, so I totally depend on Turbo Tax for filing our taxes.
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo tax is good and efficient I was very satisfied with my service and representative
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5249