TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 4 out of 5 by from Turbo Live I felt like I did not have a choice on which service to use. I filed a simple return but was forced to use Turbo Live. I was unable to switch the form I used. I did, however, like how easy it was to use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX GIVES ME CONFIDENCE VERY HELPFUL IT'S BETTER EACH YEAR AND I EXPECT IT WILL BE EVEN BETTER NEXT YEAR
Date published: 2021-03-24
Rated 2 out of 5 by from A Few Issues 1. Did not carryforward a large tax loss from the 2019 return. 2. Got into a loop on Federal and State returns. Data entered, but kept having to re-enter. 3. Finally got federal form accepted, but will have to print and send in State return for state worksheet that did not work correctly; It listed 2019 worksheet for schedule C, but comparison to 2020 did not input into worksheet and I could not enter 2020 data myself into worksheet. This prevented electronic filing of state taxes. 4. Admin cost for processing State return of $40 + $25 to electronically filing is way too much money. I'll print and submit by mail once I finish the state return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent Service, I love it , I will continue use it
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 Turbo Tax Review, worked well. The agent I worked with for over an hour was very helpful and resolved my issues.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax was made easy to do Had to so in the Middle of doing taxes, was fairly easy to start where I left off.
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 was great had issues with 2019 filing 2019 in 2020 I paid an additional 70.00 to even gain entry to file I felt that was not fair
Date published: 2021-03-24
Rated 5 out of 5 by from Been using for several years Easy to use. Can and have filed directly from my phone.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Even with everything going on this past year, losing a job, and then jumping from gig to gig, it was still ridiculously easy to file with turbotax. That pain I thought being on unemployment would cause me, didn't even come close.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and precise Very pleased with this tax prep as it was such and painless.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5248
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 4 out of 5 by from Turbo Live I felt like I did not have a choice on which service to use. I filed a simple return but was forced to use Turbo Live. I was unable to switch the form I used. I did, however, like how easy it was to use.
Date published: 2021-03-24
Rated 5 out of 5 by from TURBO TAX GIVES ME CONFIDENCE VERY HELPFUL IT'S BETTER EACH YEAR AND I EXPECT IT WILL BE EVEN BETTER NEXT YEAR
Date published: 2021-03-24
Rated 2 out of 5 by from A Few Issues 1. Did not carryforward a large tax loss from the 2019 return. 2. Got into a loop on Federal and State returns. Data entered, but kept having to re-enter. 3. Finally got federal form accepted, but will have to print and send in State return for state worksheet that did not work correctly; It listed 2019 worksheet for schedule C, but comparison to 2020 did not input into worksheet and I could not enter 2020 data myself into worksheet. This prevented electronic filing of state taxes. 4. Admin cost for processing State return of $40 + $25 to electronically filing is way too much money. I'll print and submit by mail once I finish the state return.
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Excellent Service, I love it , I will continue use it
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 Turbo Tax Review, worked well. The agent I worked with for over an hour was very helpful and resolved my issues.
Date published: 2021-03-24
Rated 4 out of 5 by from Turbo tax was made easy to do Had to so in the Middle of doing taxes, was fairly easy to start where I left off.
Date published: 2021-03-24
Rated 4 out of 5 by from 2020 was great had issues with 2019 filing 2019 in 2020 I paid an additional 70.00 to even gain entry to file I felt that was not fair
Date published: 2021-03-24
Rated 5 out of 5 by from Been using for several years Easy to use. Can and have filed directly from my phone.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy to use Even with everything going on this past year, losing a job, and then jumping from gig to gig, it was still ridiculously easy to file with turbotax. That pain I thought being on unemployment would cause me, didn't even come close.
Date published: 2021-03-24
Rated 5 out of 5 by from Simple and precise Very pleased with this tax prep as it was such and painless.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5248