TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from TurboTax was just what I needed Without TurboTax this year I doubt I could have covered all that was needed for my tax return this year
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Piper was great. If I do this next year, I want her assigned to me again.
Date published: 2021-03-24
Rated 1 out of 5 by from A total waste of $100 1st of all the original interview was Conducted but not remembered by your tax "expert". Therefore things had to be redone more than once.Also I my preparer could not access my previous tax returns from Turbo tax. I really felt that was strange. I could have completed my return quicker than the preparer.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful It was awesome my tax expert Rebecca was very patisnt and helpful
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is User Friemdly This online process has been very simple and helpful every step of the way the last few years. I love that they have just about everything you can think of when it comes to info and questions. My taxes were a little complicated this year but turbo tax made it easy and explained why i needed to do what.
Date published: 2021-03-24
Rated 1 out of 5 by from Overcharged! Once again, I'm being audited even though there is no reason for it. The TurboTax expert didn't follow my directions and caused the IRS to do another follow up. Being charged $440 for a service that is causing more headache is useless. I will not be using this service again.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as pie the format of this software is easy to use, doesm't leave room for mistakes. i went for the $45 fee because it gives peace of mind. For eveything ele=se it was such an easy process that it doesn't leave room for error. with the question id did have i called in the agent helped me and that was that. She stayed on the phone with me until i was confident that all issues which was only 1 question was resolved. Great agent her name is Susie. I work in customer service and I know how calls are to be addressed and handle and she did excellent!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Wow I got a refund Robin my tax guy is a miracle worker. He did awesome
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax My agent was awesome very fast and knowledgeable I would recommend turbo tax to everyone that just wants to get it done from the luxury of their home. Thank you Turbo Ta!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax and Robert were amazing Wonderful and fast experience. Robert was amazing and knowledgeable. Great experience, plan to do it next year again for my small business.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5235
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from TurboTax was just what I needed Without TurboTax this year I doubt I could have covered all that was needed for my tax return this year
Date published: 2021-03-24
Rated 5 out of 5 by from Excellent Piper was great. If I do this next year, I want her assigned to me again.
Date published: 2021-03-24
Rated 1 out of 5 by from A total waste of $100 1st of all the original interview was Conducted but not remembered by your tax "expert". Therefore things had to be redone more than once.Also I my preparer could not access my previous tax returns from Turbo tax. I really felt that was strange. I could have completed my return quicker than the preparer.
Date published: 2021-03-24
Rated 5 out of 5 by from Very helpful It was awesome my tax expert Rebecca was very patisnt and helpful
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax is User Friemdly This online process has been very simple and helpful every step of the way the last few years. I love that they have just about everything you can think of when it comes to info and questions. My taxes were a little complicated this year but turbo tax made it easy and explained why i needed to do what.
Date published: 2021-03-24
Rated 1 out of 5 by from Overcharged! Once again, I'm being audited even though there is no reason for it. The TurboTax expert didn't follow my directions and caused the IRS to do another follow up. Being charged $440 for a service that is causing more headache is useless. I will not be using this service again.
Date published: 2021-03-24
Rated 5 out of 5 by from Easy as pie the format of this software is easy to use, doesm't leave room for mistakes. i went for the $45 fee because it gives peace of mind. For eveything ele=se it was such an easy process that it doesn't leave room for error. with the question id did have i called in the agent helped me and that was that. She stayed on the phone with me until i was confident that all issues which was only 1 question was resolved. Great agent her name is Susie. I work in customer service and I know how calls are to be addressed and handle and she did excellent!!!!!!!!!!!
Date published: 2021-03-24
Rated 5 out of 5 by from Wow I got a refund Robin my tax guy is a miracle worker. He did awesome
Date published: 2021-03-24
Rated 5 out of 5 by from Turbo Tax My agent was awesome very fast and knowledgeable I would recommend turbo tax to everyone that just wants to get it done from the luxury of their home. Thank you Turbo Ta!
Date published: 2021-03-24
Rated 5 out of 5 by from TurboTax and Robert were amazing Wonderful and fast experience. Robert was amazing and knowledgeable. Great experience, plan to do it next year again for my small business.
Date published: 2021-03-24
All TurboTax® Offerings Reviews - Page 5235