TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.4/5 | 65147 reviews)
Star ratings are from 2021
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Rated 1 out of 5 by from This will be my last year utilizing TurboTax. The costs and constant attempts to sell additional product have made TurboTax an unpleasant experience for me. Moreover, the lobbying efforts of Intuit are another reason to avoid this product. I do not plan to use this product again.
Date published: 2021-04-04
Rated 3 out of 5 by from Turbo is good Great, could be a little more user-friendly. The fees could be a little better since you are doing it yourself.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Use this for my whole family. Love this program and ability to source all my credits.
Date published: 2021-04-04
Rated 5 out of 5 by from great It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by from Not at all happy this year unlike previous 20 yrs. I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by from great service like usual Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by from annual event We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by from Easy to use but does not recognize my legal name For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by from ADDITIONAL FEES They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 5214
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 1 out of 5 by from This will be my last year utilizing TurboTax. The costs and constant attempts to sell additional product have made TurboTax an unpleasant experience for me. Moreover, the lobbying efforts of Intuit are another reason to avoid this product. I do not plan to use this product again.
Date published: 2021-04-04
Rated 3 out of 5 by from Turbo is good Great, could be a little more user-friendly. The fees could be a little better since you are doing it yourself.
Date published: 2021-04-04
Rated 5 out of 5 by from TurboTax is awesome Use this for my whole family. Love this program and ability to source all my credits.
Date published: 2021-04-04
Rated 5 out of 5 by from great It was easy to do, made me feel at ease. My whole family uses Turbotax!
Date published: 2021-04-04
Rated 5 out of 5 by from Turbo Tax This is a simple, easy way to pay. The ability of the application to fetch tax info online is a big help.
Date published: 2021-04-04
Rated 2 out of 5 by from Not at all happy this year unlike previous 20 yrs. I had several problems including having lost all my work after completion due to answering the "pop up" asking me if I wanted to check for updates. I did not find it user friendly.
Date published: 2021-04-04
Rated 5 out of 5 by from great service like usual Had a great experience like always, I needed help and my questions were answered. It was easy to file following all the steps. Good price too, thanks to my current insurance. Will definitely do it again next year.
Date published: 2021-04-04
Rated 5 out of 5 by from annual event We have been using Turbo tax for the last 6 years to file taxes. The prompts, explanations, and automatic calculations make filing super easy. Well worth the money spent on the program to make the process a one day event without worry that something was missed.
Date published: 2021-04-04
Rated 3 out of 5 by from Easy to use but does not recognize my legal name For the second year in a row, TurboTax would not finalize my tax forms when completed with my legal name. Instead I have to input the name I was given at birth, which does not match the legal name on my social security card, drivers license, W-2s, or other tax forms. This seems like a major inconsistency and oversight but I have not found a way to submit the federal and state tax returns without making that change.
Date published: 2021-04-04
Rated 1 out of 5 by from ADDITIONAL FEES They wouldn't let me complete my taxes until i upgraded and then charged an additional fee to file online.
Date published: 2021-04-04
All TurboTax® Offerings Reviews - Page 5214