TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

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Rated 5 out of 5 by from TurboTax is the way to go! Was always intimidated to attempt filing on my own, finally took the leap with the help of TurboTax this year. So easy and intuitive. The callback service was almost immediate. Such a surprise and relief. You've gained a customer for life.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is just great! A lot of improvements over the years has made it really friendly. Keep making it really easy to use!
Date published: 2023-03-31
Rated 2 out of 5 by from Troublesome Turbotax I had several errors show up when I was trying to complete the pre-submission review, and then my returns were rejected aparently because the AGI on my 2021 return did not match the number I submitted with TurboTax to verify my identify. I set up an account on ID.me (what a hassle) as suggested by TurboTax and determined that they have not yet processed my 2021 return. So, I found in a different location in Turbotax suggesting that I enter "zero" as my 2021 AGI if the IRS has not yet processed my claim.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax my only Tax prepared for 20 years Turbo Tax has made preparing and filing my taxes easy and simple for the last 20 years. I have used Turbo Tax for both personal & business filings without worry. Life has been less stressful in April!
Date published: 2023-03-31
Rated 1 out of 5 by from What A Joke! Just sat down to file an extension for 2022! Guess what? No way to get to a form to accomplish that on this software. I'm a CPA. I use this package only for my own taxes and sometimes help out other family members with their taxes. I've never seen a Turbo Tax package that absolutely skipped any way to get to the Extension form, but I searched around online and found several suggestions as to how to circumvent this problem, but none of them worked. Crazy.
Date published: 2023-03-31
Rated 4 out of 5 by from So very glad I chose TurboTax Turbotax is extremely well suited for someone who has all of the data available. The line to input the data is well marked. If you find you made a mistake, there is a BACK tab at the bottom of the sector that lets you go back and make the correction. I needed to call one of the tax assistants for some assistance on one small question. She was extremely helpful and let me go back through all of the data I had entered in order to find what went wrong. In the process she suggested a change in two input lines that made a change in my tax by an amount that was very favorable for me. She also correct the place where my question needed me to do something and she explained why. In doing all of this she was on the phone for a longer time than had anticipated but my problem was cleared. I thank her very much and would tell anyone who was having even a little problem to make the call for assistance. Wait time was less than five minutes. i
Date published: 2023-03-31
Rated 3 out of 5 by from Tax stuff Its okay and this form is a lot of b & s. That enough characters?
Date published: 2023-03-31
Rated 4 out of 5 by from Great It was quick and easy. It's nice to sit at home and finish your tax's.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to use Turbo Tax is user friendly and easy to use. Tracks all data and does not require extra knowledge.
Date published: 2023-03-31
Rated 2 out of 5 by from Disappointed in TurboTax this year I've been a satisfied customer until my 2023 tax return. Customer for 12+ years. It was very difficult to follow and I kept rechecking to see if my figures were accepted. Many more questions that I had trouble answering. Usually took me 2-3 hours. This time 7-8 hours. Seemed very confusing to me.Finally finished.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5213
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from TurboTax is the way to go! Was always intimidated to attempt filing on my own, finally took the leap with the help of TurboTax this year. So easy and intuitive. The callback service was almost immediate. Such a surprise and relief. You've gained a customer for life.
Date published: 2023-03-31
Rated 5 out of 5 by from TurboTax is just great! A lot of improvements over the years has made it really friendly. Keep making it really easy to use!
Date published: 2023-03-31
Rated 2 out of 5 by from Troublesome Turbotax I had several errors show up when I was trying to complete the pre-submission review, and then my returns were rejected aparently because the AGI on my 2021 return did not match the number I submitted with TurboTax to verify my identify. I set up an account on ID.me (what a hassle) as suggested by TurboTax and determined that they have not yet processed my 2021 return. So, I found in a different location in Turbotax suggesting that I enter "zero" as my 2021 AGI if the IRS has not yet processed my claim.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax my only Tax prepared for 20 years Turbo Tax has made preparing and filing my taxes easy and simple for the last 20 years. I have used Turbo Tax for both personal & business filings without worry. Life has been less stressful in April!
Date published: 2023-03-31
Rated 1 out of 5 by from What A Joke! Just sat down to file an extension for 2022! Guess what? No way to get to a form to accomplish that on this software. I'm a CPA. I use this package only for my own taxes and sometimes help out other family members with their taxes. I've never seen a Turbo Tax package that absolutely skipped any way to get to the Extension form, but I searched around online and found several suggestions as to how to circumvent this problem, but none of them worked. Crazy.
Date published: 2023-03-31
Rated 4 out of 5 by from So very glad I chose TurboTax Turbotax is extremely well suited for someone who has all of the data available. The line to input the data is well marked. If you find you made a mistake, there is a BACK tab at the bottom of the sector that lets you go back and make the correction. I needed to call one of the tax assistants for some assistance on one small question. She was extremely helpful and let me go back through all of the data I had entered in order to find what went wrong. In the process she suggested a change in two input lines that made a change in my tax by an amount that was very favorable for me. She also correct the place where my question needed me to do something and she explained why. In doing all of this she was on the phone for a longer time than had anticipated but my problem was cleared. I thank her very much and would tell anyone who was having even a little problem to make the call for assistance. Wait time was less than five minutes. i
Date published: 2023-03-31
Rated 3 out of 5 by from Tax stuff Its okay and this form is a lot of b & s. That enough characters?
Date published: 2023-03-31
Rated 4 out of 5 by from Great It was quick and easy. It's nice to sit at home and finish your tax's.
Date published: 2023-03-31
Rated 5 out of 5 by from Turbo Tax is Easy to use Turbo Tax is user friendly and easy to use. Tracks all data and does not require extra knowledge.
Date published: 2023-03-31
Rated 2 out of 5 by from Disappointed in TurboTax this year I've been a satisfied customer until my 2023 tax return. Customer for 12+ years. It was very difficult to follow and I kept rechecking to see if my figures were accepted. Many more questions that I had trouble answering. Usually took me 2-3 hours. This time 7-8 hours. Seemed very confusing to me.Finally finished.
Date published: 2023-03-31
All TurboTax® Offerings Reviews - Page 5213