TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

(4.5/5 | 63465 reviews)
Star ratings are from 2022
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Rated 5 out of 5 by from Turbo tax refi/solar I had both a refi on my home and a solar rebate to complete. I needed a pro to do the taxes. I trust turbo tax because they have done my taxes most years.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax I have used turbo tax for years and never had a problem so far. The best by far. The more you use the services, the more you seem to pay in the end. Nice to have the option to pay out of refund money. Otherwise no complaints yet!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Review I thought it was gonna gonna be free but I guess I was wrong but everything was easy and fast so it is what it is.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Needs to Fix Mortgage Interest Software I was very disappointed in how difficult it was to work around the bug in your 2021 Turbo Tax software that was incorrectly limiting our ability to obtain full deduction credit for our mortgage interest. I hope you send out the necessary updates soon and warn your customers in the meantime of the flaw before they file their returns.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Has Problems Always had Turbo Tax retrieve information from various financial institutions. At the beginning, it was asking us to enter information by hand, then switched later to retrieving the information automatically. The program asked us many, many times to let the program retrieve the information from the financial institutions when when pressing review!!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Good, Not Perfect Once you start using Turbo Tax, it gets easier -- except of course for IRS / Congressional complications. All would have been in order for a five star review, but when I tried to E-file, TT produced a "Validation Failure" message. No simple solution, but I tried several and ultimately it did work. Apparently it's somehow related to Downloaded, not pure online versions. I had all updates up to date -- more than four times.
Date published: 2022-03-10
Rated 5 out of 5 by from Very nice and smooth experience With the assisted help this tool has become incredibly powerful
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is Awesome For the last few years I have used Turbo Tax and they help make things really easy.
Date published: 2022-03-10
Rated 5 out of 5 by from makes some aspects easier Can make some parts of filing taxes easier, looking through piles of stock paper work becomes very easy
Date published: 2022-03-10
Rated 3 out of 5 by from Problems showing complete billing screens The program works well until you try to pay for the state e-filing. The complete screen for the billing will not show up, and the on the right to show the screen doesn't work. And you can't move the screen up manually either. They should try their program on computers to make sure they work.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5187
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo tax refi/solar I had both a refi on my home and a solar rebate to complete. I needed a pro to do the taxes. I trust turbo tax because they have done my taxes most years.
Date published: 2022-03-10
Rated 5 out of 5 by from Turbo Tax I have used turbo tax for years and never had a problem so far. The best by far. The more you use the services, the more you seem to pay in the end. Nice to have the option to pay out of refund money. Otherwise no complaints yet!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Review I thought it was gonna gonna be free but I guess I was wrong but everything was easy and fast so it is what it is.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Needs to Fix Mortgage Interest Software I was very disappointed in how difficult it was to work around the bug in your 2021 Turbo Tax software that was incorrectly limiting our ability to obtain full deduction credit for our mortgage interest. I hope you send out the necessary updates soon and warn your customers in the meantime of the flaw before they file their returns.
Date published: 2022-03-10
Rated 2 out of 5 by from Turbo Tax Has Problems Always had Turbo Tax retrieve information from various financial institutions. At the beginning, it was asking us to enter information by hand, then switched later to retrieving the information automatically. The program asked us many, many times to let the program retrieve the information from the financial institutions when when pressing review!!!!
Date published: 2022-03-10
Rated 4 out of 5 by from Good, Not Perfect Once you start using Turbo Tax, it gets easier -- except of course for IRS / Congressional complications. All would have been in order for a five star review, but when I tried to E-file, TT produced a "Validation Failure" message. No simple solution, but I tried several and ultimately it did work. Apparently it's somehow related to Downloaded, not pure online versions. I had all updates up to date -- more than four times.
Date published: 2022-03-10
Rated 5 out of 5 by from Very nice and smooth experience With the assisted help this tool has become incredibly powerful
Date published: 2022-03-10
Rated 5 out of 5 by from TurboTax is Awesome For the last few years I have used Turbo Tax and they help make things really easy.
Date published: 2022-03-10
Rated 5 out of 5 by from makes some aspects easier Can make some parts of filing taxes easier, looking through piles of stock paper work becomes very easy
Date published: 2022-03-10
Rated 3 out of 5 by from Problems showing complete billing screens The program works well until you try to pay for the state e-filing. The complete screen for the billing will not show up, and the on the right to show the screen doesn't work. And you can't move the screen up manually either. They should try their program on computers to make sure they work.
Date published: 2022-03-10
All TurboTax® Offerings Reviews - Page 5187