TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 2 out of 5 by from Too Expensive The product is great and I have used it for years. Unfortunately, the price has continued to increase. At this point, I am wondering if it would be more cost effective to go to an accountant. Not sure I will continue if the price continues to increase like this in the future.
Date published: 2022-03-05
Rated 4 out of 5 by from Unique Tax Situation Sometimes we have to beat around the bush a few times to get the correct anser. My spouse and I were residents of the same state, one of us moved for work and became a resident in another state while I finished school. With income from two states and a few other variable our taxes were a nightmare- I spent well over 5 hours on the phone with Tax preparers and professionals with a slew of terrible advice that would have absolutely screwed us- be your own best advocate and research what you can- they are human that are trying their best. All of them had some good advice and there was also a giant amount of bad advice- ask to speak to a tax pro if you need to clarify something further- although the 5th or 6th person to help me was a preparer and was awesome.
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tax is the best always easy and consistently thorough. the contained efile was appreciated
Date published: 2022-03-05
Rated 5 out of 5 by from Super easy to use. Super easy and helpful. Been using turbo for years.
Date published: 2022-03-05
Rated 2 out of 5 by from Not intuitive - google searches may be required There is not a "flow" within the software to allow for adjustments to be easily made after responding to questions. Items that raise flags do not take the used to the item, only reference the item which leads to countless google searches of forms and numbers. Childcare credit/ dependent care does not have enough information to help filers complete the forms accurately without additional searches.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is great The products helped walk me through all phases of my tax return fairly easy.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Live is great! Cheryl is absolutely amazing.. I could have not done it without her! She was patient, kind, answered my questions and sat with me through finishing my state taxes in addition to my reviewing my federal taxes. I couldnt have done it without, Cheryl!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Michelle is awesome Michelle was awesome with assisting me with everything made it very easy for me to understand
Date published: 2022-03-05
Rated 4 out of 5 by from AWESOME GREAT AND EASY TO UNDERSTAND AND USE, I THOUGHT IT WOUD BE DIFFICULT, SAVED US $200 BUCKS
Date published: 2022-03-05
Rated 5 out of 5 by from I love it It was easy to understand and do on my own time right at home and walked me through it step by step
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5186
TurboTaxTurboTax Customer Ratings & Reviews
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 2 out of 5 by from Too Expensive The product is great and I have used it for years. Unfortunately, the price has continued to increase. At this point, I am wondering if it would be more cost effective to go to an accountant. Not sure I will continue if the price continues to increase like this in the future.
Date published: 2022-03-05
Rated 4 out of 5 by from Unique Tax Situation Sometimes we have to beat around the bush a few times to get the correct anser. My spouse and I were residents of the same state, one of us moved for work and became a resident in another state while I finished school. With income from two states and a few other variable our taxes were a nightmare- I spent well over 5 hours on the phone with Tax preparers and professionals with a slew of terrible advice that would have absolutely screwed us- be your own best advocate and research what you can- they are human that are trying their best. All of them had some good advice and there was also a giant amount of bad advice- ask to speak to a tax pro if you need to clarify something further- although the 5th or 6th person to help me was a preparer and was awesome.
Date published: 2022-03-05
Rated 5 out of 5 by from turbo tax is the best always easy and consistently thorough. the contained efile was appreciated
Date published: 2022-03-05
Rated 5 out of 5 by from Super easy to use. Super easy and helpful. Been using turbo for years.
Date published: 2022-03-05
Rated 2 out of 5 by from Not intuitive - google searches may be required There is not a "flow" within the software to allow for adjustments to be easily made after responding to questions. Items that raise flags do not take the used to the item, only reference the item which leads to countless google searches of forms and numbers. Childcare credit/ dependent care does not have enough information to help filers complete the forms accurately without additional searches.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax is great The products helped walk me through all phases of my tax return fairly easy.
Date published: 2022-03-05
Rated 5 out of 5 by from Turbo Tax Live is great! Cheryl is absolutely amazing.. I could have not done it without her! She was patient, kind, answered my questions and sat with me through finishing my state taxes in addition to my reviewing my federal taxes. I couldnt have done it without, Cheryl!!!
Date published: 2022-03-05
Rated 5 out of 5 by from Michelle is awesome Michelle was awesome with assisting me with everything made it very easy for me to understand
Date published: 2022-03-05
Rated 4 out of 5 by from AWESOME GREAT AND EASY TO UNDERSTAND AND USE, I THOUGHT IT WOUD BE DIFFICULT, SAVED US $200 BUCKS
Date published: 2022-03-05
Rated 5 out of 5 by from I love it It was easy to understand and do on my own time right at home and walked me through it step by step
Date published: 2022-03-05
All TurboTax® Offerings Reviews - Page 5186