TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME I've utilize Turbo Tax for many years and it keep getting better. Excellent tool
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax awesome Turbo tax is the best and easiest way to do taxes for me.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax is easy, once you get it downloaded. I was having difficulty getting my Turbotax cd to download (We've run into an issue connecting with your computer and can't launch Turbo Tax) and when tried to download from online, kept saying it had already been downloaded (which it hadn't). Sadie was a great help and was able to get finally get me started by doing it online (after over an hour of working on it). Having to put a nickname in the box was annoying, as all other names I kept putting in had been picked.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It loaded up info quickly and easily, I was very happy that it was easy to go through.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax you Rock !!! Very easy and professional ! Will recommend to anyone !!!
Date published: 2021-04-15
Rated 1 out of 5 by from Failed to calculate the things that were hard New York State requires you to calculate your taxes as though provisions changed to the tax law in March 2020 were not passed. This kind of thing is LITERALLY WHAT I'M PAYING TURBO TAX to calculate for me. Instead, I had to go and calculate this and enter it into Turbo Tax. Which meant I had to further pay Inuit more money to use their Live feature to talk to a CPA. The Live experience went reasonably well, but should not have been necessary. The Live feature's marketing also promises the Pro will do a review of your return. This NOT what they do. They do a cursory review and comparison to your prior year filing. I also HATE that Intuit actively lobbies Congress to keep the tax code complex and not have the IRS provide a free electronic tool for tax preparation. Creating their own effective monopoly. Sick.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME I've always loved Turbo Tax. Makes a not-so-fun-job easy to do!
Date published: 2021-04-15
Rated 4 out of 5 by from Awesome Great everything worked out and I get a refund that goes on css
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5170
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Select a row below to filter reviews:
Rated 5 out of 5 by from Turbo Tax was an easy and unstressful It was an easy stress free way to do my taxes. Even with the live help the app was easy to get thru. I'm greatful for what turbo tax has done for me.
Date published: 2021-04-15
Rated 1 out of 5 by from FIRST TIME FILING HERE, DONT WASTE YOUR TIME! I usually file with tax act and have never had an issue, I only tried turbo tax to see what it was like. Overall it wasn't incredibly complicated; however they give you no access to your documents without paying, which is a huge down side for me. I am able to access all my previous returns and current documents else where for free. It also got stuck in a loop on the last step of me filing. It told me to fix a certain box by removing the hyphens, so i went back through, made the changes, and it reflected on my federal and state tabs. It even showed that I had corrected the change on the page that was telling me to fix the exact same problem, but wouldn't let me move forward. I ultimately had to opt to file by mail instead of e-filing, another huge down side for me. My SO also files with TurboTax every year and said they have encountered problems that yielded the exact same result multiple times. Definitely wouldn't recommend or use ever again.
Date published: 2021-04-15
Rated 5 out of 5 by from AWESOME I've utilize Turbo Tax for many years and it keep getting better. Excellent tool
Date published: 2021-04-15
Rated 5 out of 5 by from turbo tax awesome Turbo tax is the best and easiest way to do taxes for me.
Date published: 2021-04-15
Rated 4 out of 5 by from Turbotax is easy, once you get it downloaded. I was having difficulty getting my Turbotax cd to download (We've run into an issue connecting with your computer and can't launch Turbo Tax) and when tried to download from online, kept saying it had already been downloaded (which it hadn't). Sadie was a great help and was able to get finally get me started by doing it online (after over an hour of working on it). Having to put a nickname in the box was annoying, as all other names I kept putting in had been picked.
Date published: 2021-04-15
Rated 5 out of 5 by from Easy to use It loaded up info quickly and easily, I was very happy that it was easy to go through.
Date published: 2021-04-15
Rated 5 out of 5 by from Turbo tax you Rock !!! Very easy and professional ! Will recommend to anyone !!!
Date published: 2021-04-15
Rated 1 out of 5 by from Failed to calculate the things that were hard New York State requires you to calculate your taxes as though provisions changed to the tax law in March 2020 were not passed. This kind of thing is LITERALLY WHAT I'M PAYING TURBO TAX to calculate for me. Instead, I had to go and calculate this and enter it into Turbo Tax. Which meant I had to further pay Inuit more money to use their Live feature to talk to a CPA. The Live experience went reasonably well, but should not have been necessary. The Live feature's marketing also promises the Pro will do a review of your return. This NOT what they do. They do a cursory review and comparison to your prior year filing. I also HATE that Intuit actively lobbies Congress to keep the tax code complex and not have the IRS provide a free electronic tool for tax preparation. Creating their own effective monopoly. Sick.
Date published: 2021-04-15
Rated 5 out of 5 by from TURBO TAX IS AWESOME I've always loved Turbo Tax. Makes a not-so-fun-job easy to do!
Date published: 2021-04-15
Rated 4 out of 5 by from Awesome Great everything worked out and I get a refund that goes on css
Date published: 2021-04-15
All TurboTax® Offerings Reviews - Page 5170