TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Great help in doing taxes Our tax accountant retired 3 years ago and sent me tax turbo for small business. It does a great job for our small business. Love the finish record package.
Date published: 2021-03-05
Rated 5 out of 5 by from loved this sight so easy!!! this sight was so easy !! walked me through every step !
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent Product, however... This is the first year I've had a problem with desktop TurboTax. The program would not load the state tax files. We (tech support 5times, and me) had to do a new total down load of TT Deluxe and that did not work. Finally, we had to do a download of the tax files. Tech support was responsive and easy to work with. The problem was that i had to make so many calls before the last technician was able to do the state tax file download. The process was a very frustrating five days that should have been solved the first day. I've used TT for many years and love the product. I'll continue to use it in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME PRETTY STRAIGHT FOWARD. i LOVED IT THANK AWESOME JOB
Date published: 2021-03-05
Rated 2 out of 5 by from Had to call service Had to call customer service because the authorization page wouldn't load. Also, not sure how to make sure I can access prior years. What if I get a new computer? Wish this was backed up to the cloud somehow.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Is Easy to use I have been using Turbo Tax for many years. Great and easy way to do taxes.
Date published: 2021-03-05
Rated 1 out of 5 by from I hate usuing this crap Never a good experience when using turbotax. Gonsee someone in person or use a different service
Date published: 2021-03-05
Rated 5 out of 5 by from Great! Do taxes while watching kids! Perfect setup, stop when needed then pickup where I left off, perfect for on the go parents and life.
Date published: 2021-03-05
Rated 5 out of 5 by from 2020 review Great way to file taxes. I have used this for 9 years now and always had great results
Date published: 2021-03-05
Rated 3 out of 5 by from FILING FREE IS DIFFCULT!!!! I have used Turbotax for 7+ years now. Last year 2019 & 2020 I only needed to use the free version. BUT no matter how many times I tried to fill the website WOULD always load Deluxe against my wishes!! I paid the $50+ last year simple got tired of fighting the website. but this year I fought the website for additional 3-4 hours before the free filing would actually stick/work.......
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 515
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Great help in doing taxes Our tax accountant retired 3 years ago and sent me tax turbo for small business. It does a great job for our small business. Love the finish record package.
Date published: 2021-03-05
Rated 5 out of 5 by from loved this sight so easy!!! this sight was so easy !! walked me through every step !
Date published: 2021-03-05
Rated 5 out of 5 by from Excellent Product, however... This is the first year I've had a problem with desktop TurboTax. The program would not load the state tax files. We (tech support 5times, and me) had to do a new total down load of TT Deluxe and that did not work. Finally, we had to do a download of the tax files. Tech support was responsive and easy to work with. The problem was that i had to make so many calls before the last technician was able to do the state tax file download. The process was a very frustrating five days that should have been solved the first day. I've used TT for many years and love the product. I'll continue to use it in the future.
Date published: 2021-03-05
Rated 5 out of 5 by from TURBO TAX IS AWESOME PRETTY STRAIGHT FOWARD. i LOVED IT THANK AWESOME JOB
Date published: 2021-03-05
Rated 2 out of 5 by from Had to call service Had to call customer service because the authorization page wouldn't load. Also, not sure how to make sure I can access prior years. What if I get a new computer? Wish this was backed up to the cloud somehow.
Date published: 2021-03-05
Rated 5 out of 5 by from Turbo Tax Is Easy to use I have been using Turbo Tax for many years. Great and easy way to do taxes.
Date published: 2021-03-05
Rated 1 out of 5 by from I hate usuing this crap Never a good experience when using turbotax. Gonsee someone in person or use a different service
Date published: 2021-03-05
Rated 5 out of 5 by from Great! Do taxes while watching kids! Perfect setup, stop when needed then pickup where I left off, perfect for on the go parents and life.
Date published: 2021-03-05
Rated 5 out of 5 by from 2020 review Great way to file taxes. I have used this for 9 years now and always had great results
Date published: 2021-03-05
Rated 3 out of 5 by from FILING FREE IS DIFFCULT!!!! I have used Turbotax for 7+ years now. Last year 2019 & 2020 I only needed to use the free version. BUT no matter how many times I tried to fill the website WOULD always load Deluxe against my wishes!! I paid the $50+ last year simple got tired of fighting the website. but this year I fought the website for additional 3-4 hours before the free filing would actually stick/work.......
Date published: 2021-03-05
All TurboTax® Offerings Reviews - Page 515