TURBOTAX CUSTOMER REVIEWS

TurboTax Deluxe Reviews

Our most popular product, TurboTax Deluxe searches over 350 tax deductions and credits to find every tax break you qualify for, so you get your maximum refund, guaranteed.

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Own a business
Student
Rated 5 out of 5 by from Turbotax is the most convenient Turbo tax is the most convenient when it comes to filing your taxes and awesome!
Date published: 2021-03-25
Rated 4 out of 5 by from Disappointed for the first time in 25 years I have used TurboTax every year since the mid-1990's and have loved it. One of my favorite features is the ability to upload the information from the previous year's file and avoid having to reenter data (saves time and reduces data-entry errors). This year I decided to try the online version, but was immediately stymied when I tried to upload data from the previous year. It asked me to upload the PDF file, but it would not accept it or the .tax file for that matter. I had to cancel the online option, get out of my account and start over to download the software. Even then, the application would not accept the PDF file, but did finally accept the .tax file. I wasted most of a day and a lot of frustration searching for answers that were nowhere to be found on the Help screens or Chats. I finally stumbled on the solution during a lengthy wait for a live person to answer my call for help. I have been and will continue to be a loyal user of the TurboTax software, but was disappointed with the roadblocks to one of the features that keeps me coming back.
Date published: 2021-03-25
Rated 4 out of 5 by from MIXED RESULTS THIS YEAR I have used this product for 10 years. This is the first year that I have encountered a problem in downloading tax information from my financial institution. They claim that Intuit has changed some of their security and it is incompatible with industry standard. Fix this and review goes to 5 star--as in previous years.
Date published: 2021-03-25
Rated 5 out of 5 by from Go step by step and it's easy I followed the prompts, answered them, and Turbo Tax waited for me to find the right form in the pile I had. I appreciate this because I hate getting cut off while searching for the correct information.
Date published: 2021-03-25
Rated 5 out of 5 by from easy to use and fast simple website, very easy to use and enter tax info yourself. definitely reccommend.
Date published: 2021-03-25
Rated 5 out of 5 by from So quick & so easy I think this was the easiest year yet to file with Turbo tax - they are constantly updating their programs to better fit the users. Even with multiple w-2/unemployment and home-ownership and a new dependent - it was a breeze, thankfully!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is outstanding! I enjoy using your service year after year to file my tax returns
Date published: 2021-03-25
Rated 5 out of 5 by from Made me feel like a pro! The website was very user friendly, and simple and honestly quite entertaining to do. I will do my taxes with TurboTax for years to come!
Date published: 2021-03-25
Rated 4 out of 5 by from like it I started out with quick books like it using for years & will continue in the future
Date published: 2021-03-25
Rated 5 out of 5 by from It's Soo easy to use!!!! I can't believe how fast and easy it is to use!! I liked that it gave me suggestions and that it was totally FREE!?
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5131
Narrow your results
Select all that apply to find reviewers similar to you.
Own a business
Student
Rated 5 out of 5 by from Turbotax is the most convenient Turbo tax is the most convenient when it comes to filing your taxes and awesome!
Date published: 2021-03-25
Rated 4 out of 5 by from Disappointed for the first time in 25 years I have used TurboTax every year since the mid-1990's and have loved it. One of my favorite features is the ability to upload the information from the previous year's file and avoid having to reenter data (saves time and reduces data-entry errors). This year I decided to try the online version, but was immediately stymied when I tried to upload data from the previous year. It asked me to upload the PDF file, but it would not accept it or the .tax file for that matter. I had to cancel the online option, get out of my account and start over to download the software. Even then, the application would not accept the PDF file, but did finally accept the .tax file. I wasted most of a day and a lot of frustration searching for answers that were nowhere to be found on the Help screens or Chats. I finally stumbled on the solution during a lengthy wait for a live person to answer my call for help. I have been and will continue to be a loyal user of the TurboTax software, but was disappointed with the roadblocks to one of the features that keeps me coming back.
Date published: 2021-03-25
Rated 4 out of 5 by from MIXED RESULTS THIS YEAR I have used this product for 10 years. This is the first year that I have encountered a problem in downloading tax information from my financial institution. They claim that Intuit has changed some of their security and it is incompatible with industry standard. Fix this and review goes to 5 star--as in previous years.
Date published: 2021-03-25
Rated 5 out of 5 by from Go step by step and it's easy I followed the prompts, answered them, and Turbo Tax waited for me to find the right form in the pile I had. I appreciate this because I hate getting cut off while searching for the correct information.
Date published: 2021-03-25
Rated 5 out of 5 by from easy to use and fast simple website, very easy to use and enter tax info yourself. definitely reccommend.
Date published: 2021-03-25
Rated 5 out of 5 by from So quick & so easy I think this was the easiest year yet to file with Turbo tax - they are constantly updating their programs to better fit the users. Even with multiple w-2/unemployment and home-ownership and a new dependent - it was a breeze, thankfully!
Date published: 2021-03-25
Rated 5 out of 5 by from Turbo Tax is outstanding! I enjoy using your service year after year to file my tax returns
Date published: 2021-03-25
Rated 5 out of 5 by from Made me feel like a pro! The website was very user friendly, and simple and honestly quite entertaining to do. I will do my taxes with TurboTax for years to come!
Date published: 2021-03-25
Rated 4 out of 5 by from like it I started out with quick books like it using for years & will continue in the future
Date published: 2021-03-25
Rated 5 out of 5 by from It's Soo easy to use!!!! I can't believe how fast and easy it is to use!! I liked that it gave me suggestions and that it was totally FREE!?
Date published: 2021-03-25
All TurboTax® Offerings Reviews - Page 5131